Universal Hyundai

Fabio es Súper Súper Nice Fabio : es una persona muy amable me brindó el mejor servicio posible, quede muy complacida con su ayuda y su servicio.. llegue a la Hyundai solo par Fabio : es una persona muy amable me brindó el mejor servicio posible, quede muy complacida con su ayuda y su servicio.. llegue a la Hyundai solo para ver un carro y Fabio hizo todo lo posible para que lo puedas comprar su ayuda fue muy grata para mi , muchas gracias a Fabio por su ayuda con la compra de mi nuevo carro More

Great salesman!!! Excellent experience there. I had visited another dealer closer to my house first and left emptyhanded. At the Universal Hyundai Alexis and Frankie di Excellent experience there. I had visited another dealer closer to my house first and left emptyhanded. At the Universal Hyundai Alexis and Frankie did everything to get me where I needed to be and in one day I had my brand new spectacular Santa Fe. Love it!!! More

new car i had great experience at location ,from the greater to sales person to management sales person was very knowledgeable of the products and features i had great experience at location ,from the greater to sales person to management sales person was very knowledgeable of the products and features of the car able to make the choice very easy the sales manger DEYA OUMALLAL was very very honest and friendly make deal happen, great customer service . F & I Management Amine Saaidi make the final step so easy explain every think the process very well i will definitely recommend the dealer to all friend and family More

Fabio was FANTASTIC Fabio was quick to find me a car that fitted my needs. I came in to service my old car but left with a new, safer car. Then Frankie Martinez was able Fabio was quick to find me a car that fitted my needs. I came in to service my old car but left with a new, safer car. Then Frankie Martinez was able to have the process of getting a loan to go fast. More

Service personnel excellence! On Sunday June 9, 2019 my 2009 Hyundai Santa Fe decided to shut down all of its systems at mile marker 208.5 on Florida's Turnpike. AAA towed it to Un On Sunday June 9, 2019 my 2009 Hyundai Santa Fe decided to shut down all of its systems at mile marker 208.5 on Florida's Turnpike. AAA towed it to Universal Hyundai in Orlando. The service department was closed at the time but Ramces Rivera calmed my friend and I and took over getting the proper paperwork filled out so that a service tech could diagnose the problem on Monday. Ramces showed us how to contact an UBER so that we could get a rental car and continue on our way to Gainesville to attend classes that week. On Monday, Stefan Luna contacted me to apologize that the service technicians hadn't been able to look at my vehicle but would do so first thing Tuesday. He kept his word and called me Tuesday afternoon to explain that the alternator had died and that the cause was a defective timing cover gasket which had leaked oil onto the alternator. He went over the technician's recommendations, discussed the cost of just replacing the alternator or doing a proper job of examining and replacing the 10 year old gaskets and belts as necessary. The work was done promptly and the Santa Fe was ready as requested Thursday morning, June 13th. Stefan came in on his day off to be sure to be there when I arrived.We made it back home to Broward County Thursday afternoon...safe and sound and with no further problems. I cannot say enough good things about the level of service and attention to detail and customer care that my friend and I received at this dealership! Please be sure to give my sincere thanks and commendations to Stefan and Ramces. A very happy customer, Mona (Ramona) Johnston More

GOOD SERVICE AND SALES Everyone was very helpful and helped me decide on the car i bought by explaining different options The young man that helped me i cant remember his Everyone was very helpful and helped me decide on the car i bought by explaining different options The young man that helped me i cant remember his all i now is he owns a mustang and was a tall spanish man young More

Great place to buy a car!! Great car buying experience. The salesman was very knowledgeable. Financing was easy and forms were simple to understand. I highly recommend Univers Great car buying experience. The salesman was very knowledgeable. Financing was easy and forms were simple to understand. I highly recommend Universal to anyone. Very happy with purchase!!! More

Buy the Santa Fe 2019 The services is good and Luis is excellent vendor. They only need better service for people waiting for the paperwork. Like coffee or snacks or a wait The services is good and Luis is excellent vendor. They only need better service for people waiting for the paperwork. Like coffee or snacks or a waiting area with a TV. More

New car lease Darrin was extremely knowledgeable and understood what I was looking for in a lease. I love the Tuscon and would recommend him to friends and family i Darrin was extremely knowledgeable and understood what I was looking for in a lease. I love the Tuscon and would recommend him to friends and family in the area. More

Made Our Day We purchased a Hyundai Tuscon with Pablo about 2 weeks ago. He was such a gentleman, made us laugh, did not pressure us and made us feel like family. We purchased a Hyundai Tuscon with Pablo about 2 weeks ago. He was such a gentleman, made us laugh, did not pressure us and made us feel like family. He was around our sons ages and by the time we got to the negotiations we wanted to adopt him! We actually enjoyed our car buying experience for the first time ever!! Thanks Pablo!! More