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Universal Hyundai

Orlando, FL

4.5
4,241 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,241 reviews

July 22, 2019

GREAT PLACE TO BUY A CAR My wife and I drove from Melbourne to this dealership to buy a 2019 Tucson Ultimate. We were warmly greeted at the entrance and introduced to Gio SANC More

by yafo55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanne Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Universal Hyundai responded

Yafo55, This is wonderful to read and we appreciate you taking the time and letting us know that your experience with Gio Sanchez went great. Yes, Gio is very attentive, informative and makes sure his customers get the info that they need, as well as making there shopping experience a hassle free, thank you for sharing!

July 20, 2019

Fabio es EXCELENTE Yo vine cambiar aceite y filtro y me voy con un nuevo carro. Un carro mucho mejor. Estoy muy feliz con mi nuevo carro y con Fabio, Fabio hecho un exce More

by Leodan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Thiers
Jul 22, 2019 -

Universal Hyundai responded

Thank you for sharing this great review!

July 18, 2019

New car purchase We recently shopped several dealers for a new car. Universal gave a fair price right up front. They didn’t try to play games or make us feel like th More

by Keith1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Universal Hyundai responded

Congratulations on your new vehicle purchase and thank you for choosing Universal Hyundai!!

July 16, 2019

False Promises & No Return Call After the Sale I contacted them after reviewing prices on Auto Navigator and Car Gurus and they repeatedly contacted me and say before I sign with someone else to co More

by Cynsayshun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Redford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Universal Hyundai responded

First and foremost, thank you for bringing this review to our attention and we would like to apologies for the experience you had here with us. The last thing we want our customers is to have an experience like this, given the opportunity, I would like to be of assistance and see how we can work towards a solution. My contact is lbautista@universalnissan.com and would like to learn more of you visit, thank you!

July 16, 2019

Buying a car was never do easy...and saving money do nice My salesman was Raul Martinez. Very nice guy and didn't try to mess around with high prices and then coming back with a price minus rebates. I shopp More

by Greg0700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Jul 17, 2019 -

Universal Hyundai responded

Greg, its great to learn that you had a good experience with us and that Raul was thereto make everything a smooth transition and as well hassle free. We want to Congratulate you and welcome to Universal Hyundai famiy!

July 09, 2019

Excellant eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee Excellante ,good, bountiful, friendly, omg clean,nice,properly, clearly, amazingboniton buenoesmerada atencion,bunas personasmuy bien atendido mil gra More

by helfranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Universal Hyundai responded

Hello! We are so pleased to hear that you had an excellent experience with us! Welcome to the Universal Family! We always appreciate your feedback!

July 06, 2019

Best Car-Buying Experience Ever!!! My wife & I bought our Hyundai Elantra from Universal Hyundai and it took us ONLY 2 hours. It was unbelievable as I've done this event many times befo More

by Satisfied Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Mckinney
Jul 08, 2019 -

Universal Hyundai responded

CONGRATULATIONS on your new purchase! We are so pleased to hear that Jacob provided the experience you were expecting and went above and beyond! Welcome to the Universal Hyundai Family!

July 03, 2019

Sales Thanks for the excelente service in special to Jose Cepeda and in special to Brain Cortez Thanks for your help I happy with my new 🚘 More

by Norin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Jul 05, 2019 -

Universal Hyundai responded

CONGRATULATIONS on your new purchase! We are so happy your had a great experience and we look forward to working with you in your future visits!

July 03, 2019

GREAT CUSTOMER SERVICE WE BROUGHT 2017 MURANO THIS PAST WEEKEND AT UNIVERSAL NISSAN WE GOT A GREAT DEAL HAD A GREAT EXPERIENCE HASSLE FREE WITH OUR SALES PERSON. WE WENT ST More

by Marical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUIS GARCIA
Jul 05, 2019 -

Universal Hyundai responded

CONGRATULATIONS on your new purchase! We are so glad you had a great experience with Luis! We look forward to seeing you for your future visits!

June 28, 2019

Hyundai Sonata We purchased a Sonata at Universal Hyundai recently. We received all the discounts we were qualified for and the financing we were comfortable with. More

by James C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arevalo
Jul 02, 2019 -

Universal Hyundai responded

Thank you James for sharing this review with us and Congrats on your new Hyundai Sonata!

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