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Universal Hyundai

Orlando, FL

4.5
4,182 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,182 reviews

May 13, 2024

Excellent service, they exceeded my expectations. Offer multiple vehicule options always focused in our needs. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Zapata
May 13, 2024 -

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 11, 2024

The most important thing for a new buyer is get the car you want in good deal ; this dealer working hard to give you the best deal they can and you leaving the dealer very satisfied; and the car you always More

by Ricky Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel and Williams
May 12, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Ricky. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 11, 2024

The dealer is very good, the employees are very attentive and friendly. They explain to you so that you have no doubts when making the purchase More

by Raul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel mendez
May 12, 2024 -

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us, Raul. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 09, 2024

Omar Quintana was the biggest help for me during my purchase, wouldn't have been the same without him. More

by DanielR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Quintana
May 09, 2024 -

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Daniel, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 07, 2024

Excellent and timely service did not have to ask about vehicle and everything was explain bed More

by ANGELO.CHIARELLI08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booth
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Universal Hyundai responded

Angelo, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 04, 2024

This is the first time I have been to a dealership and was able to test-drive, negotiate, and sign a deal in under 2 hours. The dealership was clean, and everyone moved with a purpose! Everyone was extrem More

by Aaliyah Ritchie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Universal Hyundai responded

Thank you, Aaliya! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 04, 2024

Very easy to deal with and a great experience overall. Everyone is friendly and attentive. More

by Evan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley, Billy King
May 06, 2024 -

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Evan, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 04, 2024

La atención fue excelente. Más que un vendedor, se mostró como un asesor ofreciendo las mejores oportunidades o condiciones para nosotros. More

by HeileyDaniella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
May 06, 2024 -

Universal Hyundai responded

Hi Heiley: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 04, 2024

Miguel was a complete courteous and knowledgeable professional from start to finish. He made the complete transaction process very thorough and comfortable from start to finish. More

by bflobilz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Miguel and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 03, 2024

Loved Universal Hyundai and would buy a car from them again. Rachel brokered the deal with me on the phone, and Jonathan helped me with everything when I arrived. Very smooth process which renewed my fai More

by CRISBOYD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Solano
May 04, 2024 -

Universal Hyundai responded

It's fantastic to hear that Rachel and Johnathan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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