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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
June 29, 2020
Carlos DeJesus and Johnathan Weidner Were the best to work with, they made everything easy and explained everything very clear to under stand, it was a great day with them, they are the best, thank you g work with, they made everything easy and explained everything very clear to under stand, it was a great day with them, they are the best, thank you guys for everything. More
by davidemery3
June 23, 2020
The team at Universal Hyundai is so friendly and awesome! Just bought a 2020 Santa Fe and I absolutely loved it. Justin worked hard after my first visit to the dealership to find the perfect car I was lookin Just bought a 2020 Santa Fe and I absolutely loved it. Justin worked hard after my first visit to the dealership to find the perfect car I was looking for in my budget. Spend two weekends in a row here and felt super comfortable and well taken care of both times. During the covid pandemic they have taken great care to keep customers safe! More
by Lauren.m.milly
June 21, 2020
Great service.Anthony, who is very knowledgeable help me Great service. Anthony, who is very knowledgeable help me to get the car I wanted. He went above and beyond. He made the car buying experience a plea Great service. Anthony, who is very knowledgeable help me to get the car I wanted. He went above and beyond. He made the car buying experience a pleasure. More
by Aclass26
Employees Worked With
Anthony Lopez
June 19, 2020
Mario was the best. Very helpful sales staff. From start to finish Mario was very patient and super helpful. Mario was very knowledgeable and answered all of my questions Very helpful sales staff. From start to finish Mario was very patient and super helpful. Mario was very knowledgeable and answered all of my questions. More
by David
Employees Worked With
Mario Cely
June 18, 2020
Pablo was very professional. He did an excellent job in selling us our car, he tried to work with us and was very patient. I would do business with this dealer again. selling us our car, he tried to work with us and was very patient. I would do business with this dealer again. More
by Laverne Nelson
Employees Worked With
Pablo Zapata
June 09, 2020
Miguel was very helpful in helping us find our next vehicle. He was very knowledgeable and answered all our questions. His customer service is excellent and he worked hard to help us get the car we wan vehicle. He was very knowledgeable and answered all our questions. His customer service is excellent and he worked hard to help us get the car we wanted. We will definitely be back to see him again. More
by gabriel
Employees Worked With
June 05, 2020
Universal Hyundai Mr. Carlos Roman is an excellent salesman. From the moment my wife and I stepped into the showroom, he made us feel right at home. He took his time ex Mr. Carlos Roman is an excellent salesman. From the moment my wife and I stepped into the showroom, he made us feel right at home. He took his time explaining our options with no pressure tactics. You guys are really lucky to have a salesman like Carlos, I will highly recommend Carlos to family and friends. thanks for everything Carlos. Arnold More
by Arnold
Employees Worked With
June 05, 2020
My wife and I went to Universal Hyundai in hope of test driving a Palisade. We were met by Darrin Diaz (of Universal Hyundai). Mr. Diaz was very personable and treated my wife and I great throughout the wh driving a Palisade. We were met by Darrin Diaz (of Universal Hyundai). Mr. Diaz was very personable and treated my wife and I great throughout the whole process, he discussed & showed us all of the Palisade’s features in detail, and allowed for us to drive a Palisade. We loved the Palisade and needless to say, we went home with a 2020 Hyundai Palisade. We highly recommend Universal Hyundai after our experience. Thank you Darrin Diaz and thank you to the the rest of the crew Universal Hyundai! More
by jdb30363
June 05, 2020
El señor Raul Martinez es una exelente persona y profesional, 100% recomendado, siempre trata de hacer el mejor negocio y para que te sientas contento. profesional, 100% recomendado, siempre trata de hacer el mejor negocio y para que te sientas contento. More
by Martinezsanchez05
Employees Worked With
June 03, 2020
Great!! Salesman , manager and the finacial reports were awesome! They treated us really good, and had lots of patience. We would definitely go back there awesome! They treated us really good, and had lots of patience. We would definitely go back there More
by Tatastasch
Employees Worked With
Other Employees :
Can’t remember the name of the manager but he was great too
