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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
July 19, 2020
Very friendly staff, Great car buying experience. However, they should of full up the tank when I took procession of the car, was on empty. However, they should of full up the tank when I took procession of the car, was on empty. More
by surfin5772
Employees Worked With
Jacob Mckinney
July 07, 2020
Excellent Service and Smooth Process We arrived around 3 pm and finished the whole process around 6:30 pm, it was a quick and smooth process. We went with our minds set on what we want, h We arrived around 3 pm and finished the whole process around 6:30 pm, it was a quick and smooth process. We went with our minds set on what we want, however the salesman Raúl Martínez did an impressive job, was courteous and patient attending to our concerns and answering our questions. More
by reysharon
Employees Worked With
July 07, 2020
A Refreshing Car buying Experience Luis Arevalo is a wonderful salesperson. He was helpful, courteous, and very knowledgeable about the car. He really listened to what I wanted to purc Luis Arevalo is a wonderful salesperson. He was helpful, courteous, and very knowledgeable about the car. He really listened to what I wanted to purchase by going the extra mile to find the car and color I wanted and was able to negotiate a fair deal. He made my car buying experience a pleasant one. I will 100% refer him to family and friends. He is a true asset to this dealership. Thank you very much, Luis! I am glad you were there ready to help when we walked into the dealership. More
by July 1
Employees Worked With
Luis Arevalo
July 06, 2020
Execellent Carlos De Jesus was amazing, my experience with his sales technique was excellent. He made sure I got what I wanted from my new vehicle. I will recomm Carlos De Jesus was amazing, my experience with his sales technique was excellent. He made sure I got what I wanted from my new vehicle. I will recommend him and Hyundai to all my family and friends. More
by jpadilla
July 06, 2020
Great work. Very helpful explaining all the new features of the Hybrid Ioniq. He was also friendly and courteous. He made our visit at Universal Hyundai pleasant at all times. of the Hybrid Ioniq. He was also friendly and courteous. He made our visit at Universal Hyundai pleasant at all times. More
by maldonar800
July 06, 2020
July 4 We went in the dealership and immediately we were greeted...all had masks on. Brian was our salesman, Frankie was our manager and Jacob was "in charg We went in the dealership and immediately we were greeted...all had masks on. Brian was our salesman, Frankie was our manager and Jacob was "in charge". They made the experience very easy and pretty fast. More
by casamej
Employees Worked With
Other Employees :
Ivan: finance: fabulous!
July 05, 2020
GREAT PEOPLE, BILLY DID A EXCELLANT JOB SATISFYING US AND I WILL RECOMMEND HIM TO ALL I KNOW THAT aRE BNUYING A CAR FROM UNIVERSAL PEOPLE, BILLY DID A EXCELLANT JOB SATISFYING US AND I WILL RECOMMEND HIM TO ALL I KNOW THAT aRE BNUYING A CAR FROM UNIVERSAL More
by JOE
Employees Worked With
BILLY KING
July 02, 2020
I found the car online and went to universal Hyundai where Reinaldo Matos not only showed me the car but explained everything I could possibly want to know! I love my car and will send anyone I know to where Reinaldo Matos not only showed me the car but explained everything I could possibly want to know! I love my car and will send anyone I know to Universal Hyundai. More
by MiMi
Employees Worked With
Reinaldo Matos
July 01, 2020
This is my fourth lease/purchase with Universal Hyundai and I can’t be any happier. From the reception to sales, to finance to preparation of my New vehicle to the sale. To the entire team a job well don and I can’t be any happier. From the reception to sales, to finance to preparation of my New vehicle to the sale. To the entire team a job well done. Thanks! More
by Pdouillette
