Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,182 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,182 reviews
May 29, 2024
Best Dealership in Central Florida. Their prices on New Vehicles cannot be matched by any other dealership. Very satisfied and happy customer Their prices on New Vehicles cannot be matched by any other dealership. Very satisfied and happy customer More
by MICHAELMARSHALL0324
Verified Customer
May 28, 2024
My experince with Chris Johnson at Universal Hyundai was very positive. He did the best he could to ensure I got everything I was looking for and got me the best deal he could on a vehicle. However, I wasn very positive. He did the best he could to ensure I got everything I was looking for and got me the best deal he could on a vehicle. However, I wasn't very pleased with the Finance department as the rates I was being given are much higher than what are standard for an individual with good credit and income - regardless of being a first time car buyer or not. Additionally, my new registration was not submitted within the 10 day timeframe that is standard for dealerships; my new registration was not submitted to the DMV until I called about it 3 weeks later. This is simply laziness on their part. More
by lc252
May 28, 2024
Our sales rep was very polite cordial listen to what we had to say and worked with us had to say and worked with us More
by KLSOUZA01
Employees Worked With
May 27, 2024
Excellent good communication the personal y very friendly and talking everything about the the car. and talking everything about the the car. More
by laureanodj749
May 27, 2024
Excelente servicio. El vendedor Omar nos ayudo mucho en el proceso de la compra del auto. El vendedor Omar nos ayudo mucho en el proceso de la compra del auto. More
by marty2800
May 27, 2024
Awesome, amazing & good service. Adrian el travieso y Bryan Cortes are the best. I'll recommend them without any doubt. Adrian el travieso y Bryan Cortes are the best. I'll recommend them without any doubt. More
by burro_fiona
May 26, 2024
Errol went out of his way and provided outstanding customer service! Very friendly and nice staff. customer service! Very friendly and nice staff. More
by LINZ_06109
May 25, 2024
Professionals and friendly costumer services and knowledgeable and patience clean business manager have the best skills and advice they deliver task clients satisfaction very happy with results. I knowledgeable and patience clean business manager have the best skills and advice they deliver task clients satisfaction very happy with results. I will continue buying from universal Hyundai. More
by ESPINOSACORA33
Employees Worked With
Other Employees :
Service department Mario
May 25, 2024
Great attention to detail and great job. Prompt and timely completion of the service. Thanks Prompt and timely completion of the service. Thanks More
by OMALLEYCR
May 25, 2024
Everyone was so attentive and welcoming which made our visit very pleasant. Very good service. visit very pleasant. Very good service. More
by Arianna Cruces
