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Universal Hyundai
Orlando, FL
4,216 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,216 reviews
September 29, 2024
Easy and fast process. Good salesman who took the time to find what we wanted Good salesman who took the time to find what we wanted More
by rlgrant3
Verified Customer
September 29, 2024
Excelente servicio de parte de sus empleados, especialmente Darrin Díaz, él hace tu sueño realidad especialmente Darrin Díaz, él hace tu sueño realidad More
by rubenjesus1984
September 27, 2024
Great sales rep and test drive. Finance department was slimey and didnt want to accept my certified chase check to force a loan. Finance department was slimey and didnt want to accept my certified chase check to force a loan. More
by Angel.C
September 26, 2024
Excelente servicio, gran variedad, excelente preparacion, excelente equipo de trabajo, disposición y amenidad, perfecto y completo excelente equipo de trabajo, disposición y amenidad, perfecto y completo More
by DAVID camacho
Employees Worked With
Other Employees :
Y la chica del seguro de cabello muy largo
September 24, 2024
They did everything to make the car purchase fit our budget. We are so happy!!! budget. We are so happy!!! More
by ZABELDJONI33
September 21, 2024
Miguel was an amazing sale guy ! He made us feel soo heard & understood ! He helped us get a nice car ! He deserves a raise ! He made us feel soo heard & understood ! He helped us get a nice car ! He deserves a raise ! More
by BARAHONAMARIANO50
September 21, 2024
Terrible customer service. When you go to buy a car, everything looks good. They give you instructions to call a week before your license plate expires so they can send you a n When you go to buy a car, everything looks good. They give you instructions to call a week before your license plate expires so they can send you a new one. They helped me 2 days before my license plate expired and they told me it would arrive the next day, but I never received it. To improve your service, please speak to the customer more truthfully. More
by KK2
Employees Worked With
Servicio al cliente
September 21, 2024
Once they have your money they don’t call back. Ignore problems. Buy somewhere else. Ignore problems. Buy somewhere else. More
by SABONSJAMES
September 20, 2024
Very professional and friendly. My sales agent, Jason is extremely helpful and patient. He explained the car functions in detail.. always returned calls in a timely manner even afte My sales agent, Jason is extremely helpful and patient. He explained the car functions in detail.. always returned calls in a timely manner even after the sale. More
by Yungha54
