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Tynan's Volkswagen

Aurora, CO

4.6
3,921 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,921 reviews

November 17, 2024

I had a GREAT customer care service from this place Tom was such an awesome man very clear communication and ready to listen to my concerns as a customer More

by BUKEBEN42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Rutledge
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience! We're thrilled that Tom provided you with excellent customer care and clear communication. At Tynan's Volkswagen, we strive to ensure our customers feel heard and valued, and it’s wonderful to know Tom exemplified that. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 17, 2024

I have a great experience when dealing with Tynan's Vw. The sales staff are very professional as well as courteous. I have nothing but good things to say about my experience at Tynan's. Also service depart More

by PRESTONANTHONY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're thrilled about your great experiences with our sales and service teams at Tynan's Volkswagen. We truly appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

November 15, 2024

I’m very so happy about a good service to my car and great job to you More

by Iginacensabimana168@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad you're happy with the service on your car. It’s always our pleasure to ensure you have a great experience. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 15, 2024

Went in for an oil change on my 2023 Taos, Got me right in at my appointment time, Got done in about 1 1/2 hours like they said they would. Everyone was very professional- love Tynan’s! More

by CHARLOTTE.KULCSAR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember her name she was in the service department- fabulous job!
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're so glad to hear that your oil change for your 2023 Taos was handled promptly and professionally, just as promised. We truly appreciate your kind words and love having you as part of the Tynan family! Jacqueline Goldsboro -Customer Care Coordinator

November 14, 2024

Great service in all aspects. Personable and prompt. Little uncomfortable leading on of customers. Efficient. More

by DUNSMOREBOBJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad you appreciated our service and efficiency. We’ll consider your comments as we strive to ensure every interaction is both comfortable and professional. We hope to serve you again! Jacqueline Goldsboro - Customer Care Coordinator

November 12, 2024

Very professional people to work with . Got us in and out of the dealership quickly. Would definitely buy our next car from them More

by JUSTINSTAMM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're delighted that our team provided you with a smooth and efficient experience. We look forward to serving you again when you’re ready for your next vehicle! Jacqueline Goldsboro - Customer Care Coordinator

November 10, 2024

Really appreciated working with Justin. He was so easy going and honest through the whole process unlike your typical pushy salesmen. I didn’t expect to drive away in a new car that day, bu More

by Codey.lee2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled about your positive experience with Justin. He takes pride in providing a relaxed, honest approach, and it's wonderful to know he made the process enjoyable and pressure-free. Congratulations on your new car! We look forward to assisting you again in the future. Safe travels, and thank you for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

November 09, 2024

After my service the vehicle was missing the rear wiper. I called and was told the wipers were checked and ratted yellow but no responsibility would be averted. I could come in and buy a new wiper if I want More

by UAJAMESJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall but he was very unsympathetic and un willing to help
Nov 11, 2024 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We apologize for any frustration caused by the missing rear wiper and for the lack of resolution when you reached out. We strive to ensure each vehicle is returned to our customers in the same or better condition, and we understand how inconvenient this situation must be. To address this properly, I’d like to escalate this matter with our service management team and see how we can assist in replacing the wiper for you. We’ll be in touch shortly to discuss how we can make this right. Thank you for your patience, and we appreciate the chance to restore your confidence in our service. Jacqueline Goldsboro -Customer Care Coordinator

November 09, 2024

Service was nice but the guy in the express center was little disrespectful. He called everyone with their names but he called me by saying “hey you” which was rude. More

by Tash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We're glad to hear you had a positive overall experience with the service, but we apologize for the interaction you described in the express center. We strive to treat each customer respectfully; addressing everyone by name is an important part of that commitment. Thank you again, and we hope to provide a more welcoming experience next time. Jacqueline Goldsboro - Customer Care Coordinator

November 09, 2024

I was told I had 5 years warrantyon my 2022 Atlas. Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I More

by REJO0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We understand how concerning and frustrating this must feel, and we sincerely apologize for any confusion or distress this situation has caused. Our goal is to support all customers with transparent communication and fair service. We take your feedback very seriously, we’ll conduct an internal review to understand what happened, especially regarding the missing undercarriage piece, as this does not reflect our commitment to quality service. Jacqueline Goldsboro- Customer Care Coordinator

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