Tynan's Volkswagen

Outstanding customer service! I took my Jetta in for an oil change and routine maintenance. The staff at Tynan’s went out of their way to take me to work and pick me up. When addit I took my Jetta in for an oil change and routine maintenance. The staff at Tynan’s went out of their way to take me to work and pick me up. When additional service was needed, they provided me with a loaner car at no charge and kept me updated on when the repairs would be completed. Every staff member I spoke to was friendly and knowledgeable. Tynan’s has won my continued business for providing an outstanding level of customer service. More

I provided the halogen bulb. Labor and tax to install cheap! Now, I have renewed confidence in TYNANS. Especially the parts department/service. I was treated great, in my opinion. I’ve been looked down upon by s Now, I have renewed confidence in TYNANS. Especially the parts department/service. I was treated great, in my opinion. I’ve been looked down upon by sales and sales managers whenever I am driving my 1998 red VW Bug! It’s a one-owner and I’ve spent a LOT of money in upkeep and maintenance. So, I now have an improved opinion of TYNANS! More

Great Experience I was provided excellent and friendly customer service . Adam was very helpful and professional . Everyone met my needs and worked within my paramet I was provided excellent and friendly customer service . Adam was very helpful and professional . Everyone met my needs and worked within my parameters and listened to my concerns. More

Appreciate the honesty My brakes were making a squealing noise so I assumed I needed a brake job and was ready to pay for one. As it turns out, my brake pads were not worn o My brakes were making a squealing noise so I assumed I needed a brake job and was ready to pay for one. As it turns out, my brake pads were not worn out and the staff at Tynan’s told me the truth instead of performing an unnecessary repair. More

Fixed but didn’t work We were called that the car was done and ready; made arrangements for time Off work to drive the car out to CA... picked up the car and it still wasn We were called that the car was done and ready; made arrangements for time Off work to drive the car out to CA... picked up the car and it still wasn’t fixed. Frustrated and disappointed... we’ll see how it’s rectified, but very unhappy as of now! More

Good - waited for service to be completed. Said it would take about an hour an hour anda half & that's what it was! What more can I say. I'll be back. Said it would take about an hour an hour anda half & that's what it was! What more can I say. I'll be back. More

Slight hiccup Everything was as expected except that my Adblue warning was on and they never mentioned topping it off and when i left, the warning was still on. No Everything was as expected except that my Adblue warning was on and they never mentioned topping it off and when i left, the warning was still on. Now i need to go back again and its not convenient to get there. I would still recommend them as it was just a small oversight on their part. More

Fix a flat tire. The service person was very polite, gave me clear explanatios. He was very professional. The service was quick and stress free. Thank you very much. The service person was very polite, gave me clear explanatios. He was very professional. The service was quick and stress free. Thank you very much. More

bad communication and was told there would be a courtsey car could not get a call back from anyone when i tried to get information on a jetta i dropped offs for repairs. my daughter was told the car would have could not get a call back from anyone when i tried to get information on a jetta i dropped offs for repairs. my daughter was told the car would have to be left overnight and a courtesy car would be available so she could get her kids to school in the morning. Based on this information she left the car to start repairs. The dealership called later to tell her the courtesy car was no longer available because it was reserved for someone else. they told her to rent a car,which she did this morning so the kids could get to school they called at 830 am to tell her the car was ready. why did she have to spend the money on a rental? i will say the dealership would pick up the tab on the rental after i complained this morning, well see More

Had a few minor issues with my car and it was overpriced I had a few things worked on in my car and after doing some research the things that they were replaced were really easy to fix and very cheap. For ex I had a few things worked on in my car and after doing some research the things that they were replaced were really easy to fix and very cheap. For example I got a PCV value replaced on my 2011 Volkswagen it’s a cheap part and a 10 min replacement but somehow it costed me $500 dollars I will definitely never go there again and advise anyone else not to go either! More