Tynan's Volkswagen

Good work nice staff bad communication There was an error with your website that aloud me to schedule an appointment when it was to busy to be honored. It was scheduled at 9am and my car wa There was an error with your website that aloud me to schedule an appointment when it was to busy to be honored. It was scheduled at 9am and my car wasn’t even looked at until 4pm that same day. I wasn’t aware of this until it was to late to make other arrangements. The work was done in a day and a half, caused me to miss 2 days of work. If I was told up front the total time frame I would have gone elsewhere. The technician I worked with didn’t give me an estimate by the time he mentioned, I had to call twice before receiving a call back. I understand that being busy may be out of your control. It is not possible to make a good decision on an inconvenience like being without a car without all the information. I think the technician was doing the best he could based on the circumstances. I would hope that next time the total wait time would be communicated more clearly. More

Lease oil change I went in for an oil change, it was quick and easy, they also checked a host of other things like tire pressure and such, it was a good experience ove I went in for an oil change, it was quick and easy, they also checked a host of other things like tire pressure and such, it was a good experience overall. More

Oil change Tynans was absolutely awesome about getting me in for my oil change! I came in with no appointment on a Friday morning and was out within an hour and Tynans was absolutely awesome about getting me in for my oil change! I came in with no appointment on a Friday morning and was out within an hour and half! And the oil change takes an hour itself! Every time I have gone in they are polite and quick! I especially love working with Cauther he is so kind and gets exactly what I need done! Always a pleasure at Tynans! More

Easy second lease experience Kyle made my second lease experience very easy. He worked with my difficult schedule and for me in and out of the dealership with the best car for me. Kyle made my second lease experience very easy. He worked with my difficult schedule and for me in and out of the dealership with the best car for me. More

Older car repair Service was excellent. Mark was very good at explaining the repairs I needed and addressed all my concerns and questions. Shuttle service is a nice Service was excellent. Mark was very good at explaining the repairs I needed and addressed all my concerns and questions. Shuttle service is a nice bonus. More

Great service Dropped off car for recall. Shuffled me home and back to the dealership when car was ready. Happy with overall experience. Would have liked an explana Dropped off car for recall. Shuffled me home and back to the dealership when car was ready. Happy with overall experience. Would have liked an explanation of what work was performed More

Great Car, Great People Everyone who assisted me in buying my car was very helpful. I found the exact car I wanted on Autotrader, and they made it easy to get. Everyone who assisted me in buying my car was very helpful. I found the exact car I wanted on Autotrader, and they made it easy to get. More

Purchase of New Atlas We worked with Javiar Garcia - what a fine young man. From the start to finish, he walked us through all the cars until we found the Atlas that we lo We worked with Javiar Garcia - what a fine young man. From the start to finish, he walked us through all the cars until we found the Atlas that we loved on the spot. Javiar also helped us immediately when we had a nail in the tire in the first day of purchase. His commitment to Tynan's and customer service is only surpassed by his service to our country. More

Oil leak mysteries solved Took a little while to get to the right person, but after I did rest assured there was no oil leak, just a rust inhibitor leaking from the hotter than Took a little while to get to the right person, but after I did rest assured there was no oil leak, just a rust inhibitor leaking from the hotter than normal temps this summer. More