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Tynan's Volkswagen
Aurora, CO
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent before and after Direct and low pressure sales. Process was qiuck and easy. Was in and out in a few hours. Everyone was friendly and knowledgeable throughout process. Direct and low pressure sales. Process was qiuck and easy. Was in and out in a few hours. Everyone was friendly and knowledgeable throughout process. More
Great Service/Great Product This is the 2nd vehicle I have purchased from Tynan's. I like their customer service representatives. This time we had Andrew Miller helping us. He an This is the 2nd vehicle I have purchased from Tynan's. I like their customer service representatives. This time we had Andrew Miller helping us. He answered all of my questions and made time to show me how to use my new Atlas. He went above and beyond my expectations. More
Just a quick service check and tire repair Used the express check in. Took a while, but they repaired I my tire and even washed the car. Nice and friendly folks. Will be back. Used the express check in. Took a while, but they repaired I my tire and even washed the car. Nice and friendly folks. Will be back. More
Quick & good service! I was in for front passenger seat sensor issue. Was helped and taken care of right away and fast. It was a same day service. I was in for front passenger seat sensor issue. Was helped and taken care of right away and fast. It was a same day service. More
Oil Change This would’ve been 5 stars as the service has always been great and fair. The only problem I had this time was i made an appointment to get an oil cha This would’ve been 5 stars as the service has always been great and fair. The only problem I had this time was i made an appointment to get an oil change for 10am on your website. The website says it first come first serve but it lets you make the appointment anyways. I received two texts reminding me about my 10am oil change appointment but when I got there they didn’t have my appointment on record and said first come first serve anyways. I had to take a drive to get there so I had to wait for 3 hours until the car could be serviced. Not sure why you let people schedule an appointment on the website if it’s not really an appointment. Like I said before the service has always been great I’m just a little confused on the process. More
Great staff and great service! We always have a positive experience with our vehicles every time we have to take our cars for service. Will recommend to anyone. Tom is a great emplo We always have a positive experience with our vehicles every time we have to take our cars for service. Will recommend to anyone. Tom is a great employee. Very respectful and courteous, knows his job and always keep us informed of any service required in advance for our vehicles. More
160,000 service on my 2009 Passat They got me right in Saturday morning and completed the maintenance in a timely manner. Tom is always so nice to work with and is honest. They got me right in Saturday morning and completed the maintenance in a timely manner. Tom is always so nice to work with and is honest. More
Tom is always the best. Tom is helpful and attentive. I’ve been bringing all of my Volkswagens there for 5 years now, and always happy with the outcome. Thanks again Tom! You Tom is helpful and attentive. I’ve been bringing all of my Volkswagens there for 5 years now, and always happy with the outcome. Thanks again Tom! You are awesome! More
Sales rep positive..finance rep frustrating The sales rep Lirim was great to work with and took the time to answer our questions; however the finance rep Chris knew very little about the cost be The sales rep Lirim was great to work with and took the time to answer our questions; however the finance rep Chris knew very little about the cost benefits of the maintenance plan he wanted to sell us (buy prepaid service) and included undisclosed charges in our purchase of a new car. While we accepted the vehicle, the cost seemed off by 300-400 dollars..which I verified that evening with a calculator. It took a week of back and forth questioning of some simple math and a dedicated effort to get Chris to admit the source of the hidden cost, Apex $366.00..an accessory not called out anywhere on any sales information. Clearly appears the dealer attempted to pass along the cost of a system we did not agree to purchase which was not disclosed anywhere on the car fact sheet or pricing. While Chris did agree to remove the extraneous cost and we resigned a new contract a week later, he was steadfast that this was part of the deal as all cars come equipped with Apex..so it sounds like common Tynan practice to charge customers in this way without disclosing the extra cost above baseline price...bottom line we have little confidence in Tynan when upcharges are included without buyer notifcation. I gave 2 stars vice 1 as Chris agreed to remove the unwarranted charge once it was acknowledged. More
Just a quick service check Good for what I went on fit. However I am still waiting for an answer on an issue that I brought to their attention and they verified, 3 weeks ago. Good for what I went on fit. However I am still waiting for an answer on an issue that I brought to their attention and they verified, 3 weeks ago. More