Tynan's Volkswagen

Recall Took my car in for a recall, while they were checking my car in, the service underwriter comes in and says "your wipers are streaking, would you like Took my car in for a recall, while they were checking my car in, the service underwriter comes in and says "your wipers are streaking, would you like them replaced?" I just picked up the car the first of Feb, why was that not caught when it went through the inspection prior to me buying the car? Just a little frustrating, they were trying to sell me wipers on a car I just bought from them. More

The express service were very kind & helpful The 2 express service men were very kind & helpful. They answered all my questions & concern with my new 2016 Passat. I highly recommended these 2 wo The 2 express service men were very kind & helpful. They answered all my questions & concern with my new 2016 Passat. I highly recommended these 2 wonderful men for there care. I also received a hand wash on my car with a vacuum, I didn't recognize my car, this was after the the snow. Now how cool is that! This place is amazing, I'll be bringing my car here for all it maintenance. Thank you very much, l'm sold. More

Friendly and accommodating Helpful, timely. Cauthen and Mac (Courtesy Driver) took good care of me in handling a recall on my vehicle and providing transportation. Happy with Helpful, timely. Cauthen and Mac (Courtesy Driver) took good care of me in handling a recall on my vehicle and providing transportation. Happy with experience. More

Great They helped me get the car I wanted! I always go back to them they are the only car dealer ship I deal with! I have gotten multiple cars through them They helped me get the car I wanted! I always go back to them they are the only car dealer ship I deal with! I have gotten multiple cars through them as well as my mother. They are always welcoming and so helpful!! I highly recommend them always! More

Excellent Service Took my vehicle in and received professional and efficient service. Highly recommend! Will definitely use again when needed .Jeremy was really helpful Took my vehicle in and received professional and efficient service. Highly recommend! Will definitely use again when needed .Jeremy was really helpful. Had rear main seal replaced and was completed before expected. Everything was top notch! More

Super fast and friendly! Found a great car on TrueCar at Tynan's. By the time I got there the next day, it had been sold. But these guys had 4 others that matched my needs at Found a great car on TrueCar at Tynan's. By the time I got there the next day, it had been sold. But these guys had 4 others that matched my needs at the same price range (or lower), mileage, and features. Super fast too. I was not intending to buy, but just test drive and see some numbers then sleep on it. I think I was in and out in 3.5 hours (to include 2 test drives) with my awesome car. Mario was great, ask for him. More

Great customer care Had a serious engine problem that had eluded diagnosis for quite a while. Like everything it finally became an issue. Jeromy explained the problem Had a serious engine problem that had eluded diagnosis for quite a while. Like everything it finally became an issue. Jeromy explained the problem completely arranged the repair, flawlessly. I probably could have taken some preventative steps sooner but I’m not so car savvy. Never for a moment was I made to feel wrong or careless. I got the help I needed and my car is running perfectly. It was a professional and totally positive experience More

Service As always I have no complaints! When I go to VW I feel like I’m at home and it’s always a pleasurable experience. The staff are so friendly and helpfu As always I have no complaints! When I go to VW I feel like I’m at home and it’s always a pleasurable experience. The staff are so friendly and helpful I even bring them donuts! This particular service I had the pleasure of working with Xsavier and he was just awesome! He was so professional and polite and always is! More

Great service folks Waiting area clean and comfortable. Everyone was great. Cat feels right and although it needs work the service guys were helpful in giving me a plan Waiting area clean and comfortable. Everyone was great. Cat feels right and although it needs work the service guys were helpful in giving me a plan of action to get it up to date. More

Good service again however Another good service done by this location, however the first guy I was working with was very rude. I said a simply good morning and he doesn't reply, Another good service done by this location, however the first guy I was working with was very rude. I said a simply good morning and he doesn't reply, than said what do you want? I said here for my 50k service and he didn't respond just started typing. He than asked for name and # and went to take pictures and check in the vehicle. After that the air filter for the engine isn't included in that service I than had asked him if they could do that as well and he acting very confused and rude like I didn't know what I was talking about. After a few minutes going back and forth I said never mind. He than said you mean the air filter?? I replied yes, what I've been saying for the last few minutes. After that, service was excellent car was done in a timely manner for the work being done, prices a bit high but the quick service guy was able to get me a coupon which helped greatly. Will be back just want to deal with someone who understands my needs. More