Tynan's Volkswagen

Very professional Marcie Mills Was extremely helpful very professional very friendly helped me with my issue with my bumper I would highly recommend working with her a Marcie Mills Was extremely helpful very professional very friendly helped me with my issue with my bumper I would highly recommend working with her again she is an asset to the company More

Great service! My car was making a grinding noise when I tried to start it. I took it to Tynans, where I purchased it. The service was perfect as always. I can't s My car was making a grinding noise when I tried to start it. I took it to Tynans, where I purchased it. The service was perfect as always. I can't say enough great things about them! More

Excellent Service I took my brand new vehicle in when the tire pressure sensor wouldn’t turn off (I had been used to these being sensitive in the cold). Turns out there I took my brand new vehicle in when the tire pressure sensor wouldn’t turn off (I had been used to these being sensitive in the cold). Turns out there was a nail and I needed repairs. They were quick, polite, and showed me how to reset the light if I ever have problems with sensitivity. I’ll be returning for regular service in the future! More

Efficient I’ve had many VWs and service has at times been a challenge. I brought my Touareg in for 30k mike service without an appointment and waited in the l I’ve had many VWs and service has at times been a challenge. I brought my Touareg in for 30k mike service without an appointment and waited in the lounge. I was told it would take approximately 2 hours to complete the service. I was pleasantly surprised when it took less than 2 hours and there was no hard sales tactics for recommended service. I will definitely come back to Tynan’s for my next service. More

Inconsistent Service Recommendations When I took my car in for regular factory recommended maintenance two years ago, they told me that my brake pads would need replacing within the next When I took my car in for regular factory recommended maintenance two years ago, they told me that my brake pads would need replacing within the next six months. Two years later with the next factory scheduled brake check at this visit, there was no mention of needing new pads. I have also not had any problems with squeaks, grinding, or performance over the past two years. According to the factory maintenance menu, a brake fluid flush is scheduled for this mileage. Instead of including this in the maintenance package, they included it in the list of ~$600 of additional recommended services, bring the total up to $800. (I did not let them do everything they recommended.) There was no explanation for why these services were being recommended, only a mention that an air filter can affect fuel mileage and even though my battery tested "good" it needed recharging and didn't want me to get stranded somewhere. In addition to the aforementioned ~$800 quote, they also made it seem like I needed 3 new tires ASAP, with the report stating the treadwear is less than state traction laws require. However, my tire wear is actually only just barely in the "yellow", and I can easily get another year out of them. In the ~$700 quote for a set of 4 new tires, there was no recommendation for an alignment, which I know my vehicle definitely needs based on tire wear patterns and handling. (My alignment isn't gawd aweful, just enough for me to notice.) I had detailed my car a few days before taking it in for service, and it looked worse when I picked it up than when I dropped it off. The hand washing job looks like they simply wipe it down with a wet towel. (This is especially apparent on my black car.) The windows are left so streaked that it affects visibilty in sun and headlight glare. The service advisors and shuttle drivers are professional, attentive, courteous, and friendly. The waiting area is clean and comfortable. The free shuttle service is an additional bonus. In general the pricing is comparable with other shops. The routine maintenance mechanical work seems to be good, I haven't had any problems with the actual work performed. More

Nice folks Our car buying experience at Tynan's was wonderful. Thanks to Stephen and the rest Helpful,knowledgable, friendly staff, happy to work with us in or Our car buying experience at Tynan's was wonderful. Thanks to Stephen and the rest Helpful,knowledgable, friendly staff, happy to work with us in order to meet our price point. likely to return next time our family is looking P. Huang More

Work done 2 days ago. Everything was good. I got in soon when I called with engine light on. I was given ride home promptly and when car ready I was picked up to get car Everything was good. I got in soon when I called with engine light on. I was given ride home promptly and when car ready I was picked up to get car back. Everyone was courteous and efficient. Cost was lower than I had feared. More

Friendly, understanding. This dealer's service drive is one of the best I've been to. I don't hesitate to take my vehicle there with any problems I have! Of course it's a deal This dealer's service drive is one of the best I've been to. I don't hesitate to take my vehicle there with any problems I have! Of course it's a dealership, so you're gonna get the dealership pricing but at least i have some piece of mind when going! 10/10 recommend! More

Service Excellence Took in my Tiguan Saturday morning, no appointment, and they worked it in easily, no complaints. It was for a 30k Mile oil change and service. Done ef Took in my Tiguan Saturday morning, no appointment, and they worked it in easily, no complaints. It was for a 30k Mile oil change and service. Done efficiently and quickly with the complimentary car wash. Love this dealer service center! More

Bad service...never again Got run around. Was told I didn't need an appointment, when part was purchased. Never received call that part was in, then was told I needed an appo Got run around. Was told I didn't need an appointment, when part was purchased. Never received call that part was in, then was told I needed an appointment to get part. All told it took three weeks to get everything finished. Not flexible on appointment times. Felt I was very low priority. Employee intentionally scheduled me for the wrong day. More