Tynan's Volkswagen

Eddie was great, I was planning on just looking at cars for the future but ended up walking out with a new car. I believe the other guy that helped was mike and he was great too for the future but ended up walking out with a new car. I believe the other guy that helped was mike and he was great too More

Fast and friendly service. I was able to get in quickly without an appointment and more importantly, wasn’t up-sold on anything. Thank you! without an appointment and more importantly, wasn’t up-sold on anything. Thank you! More

Service was completed on time per estimate. I got a ride to work, and a ride back to the dealership after the work was done. to work, and a ride back to the dealership after the work was done. More

Destroyed my hood with their car wash. Didn’t tell me about. Didn’t fix it. Apathetic when I went back. They waxed it, sent me away, and it’s still scratched up. Would recommend you opt out of the car wa about. Didn’t fix it. Apathetic when I went back. They waxed it, sent me away, and it’s still scratched up. Would recommend you opt out of the car wash. More

Lorrie and Stephen were great. Lorrie was awesome she brought the car to my work so that I can take it home and show my wife. There was no hurry or rush through the whole process. Thank you to everyone brought the car to my work so that I can take it home and show my wife. There was no hurry or rush through the whole process. Thank you to everyone who helped us out. More

I was treated very well and the deal was fair to all parties. I left very satisfied. The Passat is a great car. I look forward to many an enjoyable ride. parties. I left very satisfied. The Passat is a great car. I look forward to many an enjoyable ride. More

As always the work was completed in a timely manner. However, I thought you were running the cars though a car wash. Mine was not washed. 🙁 See you next year! However, I thought you were running the cars though a car wash. Mine was not washed. 🙁 See you next year! More

Excellent service and communication from this group. I worked with Cauther and Tom to service my vehicle. They provided timely updates and clear details on what was accomplished on my vehicle. worked with Cauther and Tom to service my vehicle. They provided timely updates and clear details on what was accomplished on my vehicle. More

I have been coming to Tyana’s since we moved here about three years ago. I have always had an amazing experience and they have always been great with customer service. This last visit was different and not three years ago. I have always had an amazing experience and they have always been great with customer service. This last visit was different and not a great experience. The representative that worked with seemed annoyed the entire time that I was there and she didn’t have the same customer interaction. When I arrived to check in, she went to check my car and had me stand at the desk when she returned she said ok and didn’t review pricing, what the service details were, she didn’t give me an estimated time frame or anything. So I went and sat in the waiting room, I got there at 8:15am after waiting awhile and not getting an update which I normally get from someone or can see it on the screen. I went down to check in on everything at 11am and it still was to be another hour. Which I normally would have been ok with if I knew how long it was going to be in the beginning. Again I wasn’t told what the total would be until I came back to pick up my car. Very different experience than I have ever had here and I was very taken back by it. I will be sure to work with a different representative next time. More

Great service experience. Marcie is very attentive and pleasant to work with. She went out of her way to help me with my transportation needs. pleasant to work with. She went out of her way to help me with my transportation needs. More