Tynan's Volkswagen

If I could leave 10 stars I would. The service department of Tynan’s Volkswagen in Aurora, I would have to rate as the highest division as far as customer satisfaction. Super friendly and polite every time I of Tynan’s Volkswagen in Aurora, I would have to rate as the highest division as far as customer satisfaction. Super friendly and polite every time I have called. They recently made last minute accommodations for me and my husband to both get our maintenance done on our cars at the same time. Thank you so much!! More

I was told that the recall would take 5 hours, and I couldn't get a ride home because of covid. So I walked home. Came back after 5 hours and was told it would be another 2 hours, after 2 hours I couldn't get a ride home because of covid. So I walked home. Came back after 5 hours and was told it would be another 2 hours, after 2 hours I was told that the mechanic took it for a test drive and it was leaking oil, because the gasket was not put on correctly, and it would be another 45 minutes. Looking at the technician analysis Under critical concerns the technician wrote vehicle almost 1 month overdue for oil change according to grease xxxxxx sticker in windshield. Recommend 20,000 miles service. The sticker actually says next oil change is due May 16, 2021. So I'm concerned that not only did the technician not put the gasket on correctly, he can't read either. And under additional service recommendations failed critical concerns everything was marked declined, but no one spoke to me about any of it. More

Service was great and they had no issue proving a 2021 model new loaner car when they had to keep mine over the weekend to complete repair model new loaner car when they had to keep mine over the weekend to complete repair More

Service on the transmission was performed as promised and finished at the exact time as quoted. No issues and no worries after I take my daughter’s car to Tynans! finished at the exact time as quoted. No issues and no worries after I take my daughter’s car to Tynans! More

The gentleman checking people in was extremely pleasant kind and helpful. Great communication on timing of service and updates on status. The cashier gal was great as well kind and helpful. Great communication on timing of service and updates on status. The cashier gal was great as well More

Landon made the leasing process easy and fast. He was genuine and no-pressure. We appreciated his knowledge and patience with us as we made our decision. The dealership had plenty of options to choose fr genuine and no-pressure. We appreciated his knowledge and patience with us as we made our decision. The dealership had plenty of options to choose from which made it easy to pick our perfect vehicle. More

I’ve been coming here for over 5 years, bought cars, maintained and repaired 3 separate VW Touaregs. The constancy of excellent service, highest regard for the client and professional expertise have ma maintained and repaired 3 separate VW Touaregs. The constancy of excellent service, highest regard for the client and professional expertise have made Tynan’s VW my dealership of choice. I drive 80 miles from home to come here because no one else would meet my expectations. Even fancier dealerships. Thank you!! Juan Wulff Salcedo More

I was assured that we would have the work done at 8 am in the morning at the latest if I came for the opening, which I did, and the team was so efficient that I was called 20 mn before 8 because the work wa the morning at the latest if I came for the opening, which I did, and the team was so efficient that I was called 20 mn before 8 because the work was completed. Thank you to the whole team @ Tynan’s WV . More

They kept me updated with the status of my vehicle. They were very professional , polite and willing to answer all my questions even when I had to call back . were very professional , polite and willing to answer all my questions even when I had to call back . More

I had a very good service at VW. Besides the price all was good. I will always use VW as my service stop. Thank you was good. I will always use VW as my service stop. Thank you More