Back

Tynan's Volkswagen

Aurora, CO

4.6
3,922 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
Contact Dealership

700 S Havana St

Aurora, CO

80012

Directions

By Type

Showing 3,922 reviews

November 09, 2024

I was told I had 5 years warrantyon my 2022 Atlas. Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I More

by REJO0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We understand how concerning and frustrating this must feel, and we sincerely apologize for any confusion or distress this situation has caused. Our goal is to support all customers with transparent communication and fair service. We take your feedback very seriously, we’ll conduct an internal review to understand what happened, especially regarding the missing undercarriage piece, as this does not reflect our commitment to quality service. Jacqueline Goldsboro- Customer Care Coordinator

November 09, 2024

Even though Tynan was quite busy the day of service. Brian was personable with me and my vehicle. No pressure in purchasing items I couldn’t afford at this. Understood my economic situation w/o me even More

by BILLYJACK80120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing your experience with us! We're thrilled that Brian provided such attentive and personalized service. We look forward to serving you again and are grateful to have you as a part of our Tynan's family. Jacqueline Goldsboro - Customer Care Coordinator

November 08, 2024

The staffs are very knowledgeable and friendly, they took care of mg car. I will definitely go back More

by YCS280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tynan's Volkswagen responded

Thank you for the kind words! We're delighted that our team provided knowledgeable and friendly service. and took great care of your car. We look forward to welcoming you back next time! Jacqueline Goldsboro -Customer Care Coordinator

November 08, 2024

Efficient, excellent customer service, very knowledgeable service personnel, timely in delivering, very friendly staff and provides high quality services More

by MICHELMUKUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you for sharing this wonderful feedback! We're thrilled you enjoyed efficient service and found our team friendly, knowledgeable, and committed to quality. We look forward to continuing to meet your expectations and serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 07, 2024

Cauther is the man and tools great care of me! The technician Hubert did a great job and I haven’t had any issues since he completed the work! He was easy on the eyes too… More

by LUKE_MARLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hubert Rodriguez
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We're thrilled that Cauther and Hubert took such great care of you and that Hubert’s work has held up perfectly. It's wonderful to know that the team made your experience so positive (and enjoyable!). We look forward to welcoming you back and appreciate your kind words! Jacqueline Goldsboro -Customer Care Coordinator

November 07, 2024

Brian is always amazing! He takes the time to support your need and is so kind and thoughtful through the entire process. He is a pleasure to connect with. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We're delighted to hear that Brian consistently provides thoughtful and supportive service. We’ll be sure to pass along your kind words, and we look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 07, 2024

Rachide was extremely helpful and caring when helping me with my car. Was extremely helpful and made sure all my questions were answered and my car was fixed. More

by KIMBERLY.R.VIEIRA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Rachide was able to provide you with such attentive and thorough service. We appreciate you choosing us and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 06, 2024

STILL NO RESOLVEMENT I didn’t have much dealing with Cauther other than checking me in & out. I spent 3 hours at the dealership & not one person spoke to me. I received one text wanting me to approve More

by AMBERWIND13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We're sorry your visit didn’t meet your expectations and lacked communication during your time at the dealership. It’s concerning to hear that the dented wheel repair was not mentioned during your visit. This is certainly not the standard of transparency we aim to uphold. We appreciate you bringing this to our attention, and we will review our processes to ensure such an oversight does not happen in the future. Thank you again for bringing these concerns to our attention. Jacqueline Goldsboro - Customer Care Coordinator

November 05, 2024

Service is always great at Tynan’s. They communicate thoroughly with me along the way and are always backing their work. More

by KIMKIMMANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Tynan's Volkswagen responded

Thank you so much for the kind words! We appreciate your trust in us and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 05, 2024

When I went to Tynan’s to get my car serviced, I had no clue I would be meeting Justin later that day and driving home in a new ride! From start to finish he took care of me and my needs and did not get fr More

by jessejoe09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing this wonderful review! We're thrilled that your service visit led to an exciting new car experience with Justin.Congratulations on your new ride! We're delighted you're happy with your choice and had a positive experience with us. If you ever need anything, we're here to help. Enjoy every mile ahead! Jacqueline Goldsboro -Customer Care Coordinator

...
10
...