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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,185 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,185 reviews

July 14, 2025

Tynan has one of the best staffing ever both in sales and service. Great job!!!! More

by DELILAHSTHILL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2025

We brought our 2012 VW Passat in for its 80,000-mile service. We got there about 8:15 in the morning and the car was ready by 3:00 pm in the afternoon. Ashley had gone over what was going to be done on More

by Denver 47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Tynan's Volkswagen responded

Thank you for the fantastic 5-star review! We're glad to hear your 80,000-mile service on your 2012 VW Passat went smoothly and was completed on time. Ashley takes great pride in walking customers through the process and ensuring everything is communicated and completed as promised. We're happy the car was returned to you in clean condition and truly appreciate your trust in us. We look forward to continuing to work with you in the future! Jacqueline Goldsboro - Customer Care Coordinator

July 13, 2025

Everyone was very helpful especially Alex who helped us find the best car for us. More

by Nima Qashqai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Jul 14, 2025 -

Tynan's Volkswagen responded

Thank you, Nima, for the great feedback! We're so glad to hear that everyone was helpful and that Alex was able to assist you in finding the perfect vehicle. He’s dedicated to making the car-buying experience smooth and personalized, and it’s wonderful to know he made a positive impression. We truly appreciate your business and look forward to seeing you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

July 13, 2025

Undo damage to the in side and damage to the radio just? Service. Slow service More

by VERNONGREENE426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachide Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Matt the Service Manager repeatedly lied to me about what they could and would do to solve my problems. They spoke positively about their services but didn’t tell me the negative consequences like the destru More

by Galan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Aldredge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper, Service Manager
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Jul 14, 2025 -

Tynan's Volkswagen responded

Dear Galen, Thank you for your reply and for confirming your consent to proceed with the purchase of the two keys, as outlined in my previous email. I want to confirm that the new keys have been received and successfully programmed to your vehicle. We appreciate your cooperation and are glad we were able to complete this part of the process for you. To clarify, the service on your vehicle was completed as discussed. During the process, we explained that aftermarket keys—those not sourced directly through Volkswagen—cannot be programmed using our factory tools. This is due to compatibility limitations beyond our control. For that reason, we recommended ordering OEM keys through our dealership to ensure proper programming and function, which you ultimately approved. I understand this situation has been frustrating, especially given the distance you traveled. It was never our intention to add stress or cause inconvenience. Thank you again for your patience and for working with us to resolve this. If you have any further questions or need assistance, I’m happy to help directly. Matthew Cooper Service Manager Tynan's Volkswagen

July 12, 2025

Loved the friendly, courteous and professional attitude of the staff. Service was great and well done More

by PATSY.MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Tynan's Volkswagen responded

Thank you, Patsy, for your kind words! We’re delighted to hear that you enjoyed the friendly, courteous, and professional service from our team. Providing a great experience and quality service is always our goal, and it means a lot to know we delivered that for you. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

July 11, 2025

Work done accurate. Time frame given was on target. Issue was with payment. Vw/tynans website was offering the vw card for payment. Neither cashier or Brian was not awa More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier at service
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Jul 14, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback, Jon. We’re glad to hear the work was completed accurately and on schedule. We do, however, sincerely apologize for the confusion and inconvenience regarding the VW Service Credit Card promotion. Your experience highlights an important communication gap, and we’re addressing this internally to ensure our staff is fully informed moving forward. We truly appreciate you bringing this to our attention, and thank you for your patience and understanding. Jacqueline Goldsboro -Customer Care Coordinator

July 11, 2025

Parts department was informative. Part needed to be Ordered Said I would probably have to leave the car for a day. Ashley confirmed I needed to leave the car for a day. Part cou More

by NORM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. We're glad to hear our parts department was informative and that Ashley was able to provide clear communication about the repair timeline. We understand that having to leave your car for a full day—and waiting potentially over two weeks for the part—can be an inconvenience, and we truly appreciate your patience. Please know we’re doing everything we can to expedite the process and will keep you updated every step of the way. Thank you again for choosing us. Jacqueline Goldsboro -Customer Care Coordinator

July 11, 2025

It was great experience with not too long of a wait time. Calysta always shows great customer service!! More

by WILSON.KAY97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
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Jul 11, 2025 -

Tynan's Volkswagen responded

Thank you so much, Kay! We're thrilled to hear you had a great experience and that the wait time was minimal. Calysta truly is a star when it comes to customer service—we’re lucky to have her on the team! We appreciate your kind words and look forward to seeing you again. Jacqueline Goldsboro - Customer Care Coordinator

July 10, 2025

Justin took good care of me! He made me feel comfortable buying a new vehicle, answered all of my questions, and was very patient and transparent. More

by Tony T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review, Tony! We're delighted to hear that Justin provided you with a comfortable and transparent car-buying experience. It's great to know he was able to answer all your questions and guide you through the process with patience. We appreciate your business and look forward to being here for you in the future! Jacqueline Goldsboro - Customer Care Coordinator

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