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Tynan's Volkswagen

Aurora, CO

4.6
3,660 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,660 reviews

June 20, 2024

No waiting, friendly, knowledgeable, accurate in saying that it would take 3 days to get the keys in stock. Also informed me that it would take 2 hours to program the 2 VW Beetle keys. Very pleased wi More

by JANSTEPHEN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Justin was easy to work with, responsive, and respectful of my time in looking at cars. He was knowledgeable about the models and worked hard to get the deal done. More

by mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Tynan's Volkswagen responded

Thank you for your fantastic 5-star review! We're delighted to hear that Justin made your car shopping experience easy and respectful of your time. We appreciate your feedback and hope you enjoy your new car! Jacqueline Goldsboro - Customer Care Coordinator

June 17, 2024

Justin was very friendly and not at all typical “high pressure” sales people associated with car dealerships usually are. Justin, my sales person, was very knowledgeable and listened to my objectives. He More

by rachel winger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Justin provided you with a friendly and pressure-free experience. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new car! Jacqueline Goldsboro - Customer Care Coordinator

June 15, 2024

I dropped my car off they said it would be three days, no one called I called on the 4th day, bc I had no communication. They said it would be a few more days bc of the machine being down. I got my car back More

by JACOBLEACHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We apologize for the inconvenience and lack of communication you experienced during your recent visit. We understand your frustration and regret that we didn't meet your expectations. Jacqueline Goldsboro - Customer Care Coordinator

June 14, 2024

Very friendly service department. Took care of my warranty work on my Touareg very quickly. More

by Screwed Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear that our service department provided you with friendly and efficient service. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

June 14, 2024

We recently leased a 2024 VW ID. 4 from Tynan and had a fantastic experience thanks to Justin. He was incredibly knowledgeable and patient during the test drive, taking the time to ex More

by BatchFam4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience leasing your 2024 VW ID. 4 with us. Justin is indeed a valuable member of our team, and we're glad he provided you with knowledgeable, patient, and pressure-free service. Enjoy your new car, and we appreciate your recommendation! Jacqueline Goldsboro- Customer Care Coordinator

June 13, 2024

I took my ID4 in because my range after a full charge is only about 120 miles (at sale, it was indicated to me the range was 260) . After dropping off, I got a call that there is nothing wrong w battery an More

by M_FAUGHNAN
Service Communication
Recommend Dealer
No
Employees Worked With
Was never given a name
June 12, 2024

Kind folks, but service appointments are worthless. My car sat idle on the Nissan parking lot for three days before service began. With two hours repairs where done. This cost me three days of a rental More

by MICHAELFKUHL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We're genuinely sorry to hear about your recent experience with our service department. This is certainly not the level of service we strive to provide. Please reach out to us directly atmatt.cooper@tynans.com so we can address this situation and work towards a resolution. Jacqueline Goldsboro - Customer Care Coordinator

June 11, 2024

Great group of people and always the best service. They allowed us to make the decision for our family. More

by Rocco4224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team. Your kind words mean a lot to us. If you ever need anything else, don't hesitate to reach out! Jacqueline Goldsboro - Customer Care Coordinator

June 11, 2024

They were thorough, professional, courteous and took the time to understand my car's problem. More

by REBECCABURNS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique - service advisor
Jun 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for your feedback and for rating us 4 stars! We're glad to hear that you had a good experience with us. If there's anything specific that could have made it a 5-star experience, we’d love to hear your thoughts. Jacqueline Goldsboro - Customer Care Coordinator

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