Twin City Nissan
Alcoa, TN
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57 Reviews of Twin City Nissan
Extremely great. My wife and went here not feeling to hopeful of getting financing. After just a short time we were made very comfortable, no pressure everything was h My wife and went here not feeling to hopeful of getting financing. After just a short time we were made very comfortable, no pressure everything was honest and upfront. We left with two cars, an amazing deal on both. They were a tremendous help in all aspects of the deal. Thank you Mike and Gina Davis. Mr and Mrs R.Harrison More
Mike and Gina Jones WILL get you a car! After filing bankruptcy your chances of buying a car for a while are pretty slim! Mike and Gina really worked with us and spent half the day finding u After filing bankruptcy your chances of buying a car for a while are pretty slim! Mike and Gina really worked with us and spent half the day finding us the perfect fit for our taste and budget! Bill finally found us a lender willing to work with us and off we went in our 2014 RAV4 and I could not be happier! More
Places like this are why people don't like car shopping I went in to look at a Honda Fit I had seen on Auto Trader and when I went in I told them I had a wedding to get to in a few hours. They dragged their I went in to look at a Honda Fit I had seen on Auto Trader and when I went in I told them I had a wedding to get to in a few hours. They dragged their feet interminably and I should have just walked out. I told them I wanted to finance the car through my credit union. Their finance guy browbeat me in to signing paperwork which while it did go through my credit union tacked on a bunch of extra fees along with it. I missed my friend's wedding ceremony. I was quite perturbed. What saved me was I didn't qualify for the amount they were trying to put through. In the end, I financed the car directly with my credit union with no issues and no inflated fees. I am satisfied with the Honda Fit that I got but it was despite the dealership, not because of it. I will never go back to them even if they have a car I am interested in, it's just not worth the hassle. More
Great customer service I really felt taken care of. Jace Hamm really took the time I needed to have all of my questions answered. Andrew Beltran was also very kind and effic I really felt taken care of. Jace Hamm really took the time I needed to have all of my questions answered. Andrew Beltran was also very kind and efficient. More
Rude Salesman We went to purchase a car in the low 20k range. Our salesman Sal was pushy from the start, showing us cars in the 26-30k range. Told us we would have We went to purchase a car in the low 20k range. Our salesman Sal was pushy from the start, showing us cars in the 26-30k range. Told us we would have the same payments if we get a longer loan or we could just lease brand new car. We told him we were not interested in those and would still like to look in the 20k range. After looking some and not seeing anything we were wanting we realized we needed to regroup and do more research. We explained we were giving our current car to our soon to be 16 year old. Sal told us we shouldn't do that and started arguing with my husband. We decided to walk away. My husband looked at me and said this is unbelievable. Sal turned around and screamed in front of everyone, "Yeah, Unbelievable!!" I could not believe how rude this salesman was! We will never go back here! More
Bait & Switch or Churn and Twist Buying the vehicle was quite an ordeal, told there was a warranty on POV (untrue), told get the best financing (untrue) (dealer financed for higher % Buying the vehicle was quite an ordeal, told there was a warranty on POV (untrue), told get the best financing (untrue) (dealer financed for higher % and longer period) my credit not an issue. Plan to pay off anyway, last paperwork looks like that will penalize me!! Told one amount including taxes and no admin fee (untrue), added taxes and admin fee after sitting down with finance officer. Finance officer prodded several times that I needed warranty and cost was huge, especially when first told covered!! . Told vehicle AWD (LIE), told 5 days to change mind (not according to paperwork)!!! Very disappointing experience, I will not buy another vehicle or recommend this dealership! More
Excellent service Great service, saleman Mike Jones can get you rolling without taking all day! And he will do whatever he can do to make sure tou get a nice ride! Great service, saleman Mike Jones can get you rolling without taking all day! And he will do whatever he can do to make sure tou get a nice ride! More
Overjoyed to become a new family member of a Nissan I can't start to begin how ecstatic I am with Twin City Nissan. From the first phone call with Melanie setting up my appt. She made me feel very welco I can't start to begin how ecstatic I am with Twin City Nissan. From the first phone call with Melanie setting up my appt. She made me feel very welcome and to her pairing me with Chris Barrom whom is very knowledgeable and answered every question I asked. I was glad he road with us just to help me understand all my new bells and whistles on my 2017 Nissan Sentra SL and a shout out to Harold who helped me get the deal of a century. I'd encourage everyone to stop here first just like I did. No need to go to any other dealership. Thanks for such a wonderful experience More
General Manager poor excuse for a human My brother"s 2016 Frontier had been recently totaled in a accident.Having worked with Chris Barrom a few years back.I recommended Chris to my family. My brother"s 2016 Frontier had been recently totaled in a accident.Having worked with Chris Barrom a few years back.I recommended Chris to my family.My brother made a legit offer to the Mgr and then the GM starting talking to us like we were idiots(needless to say I managed a Nissan dealership in Chatt until it sold and I retired)The GM preceeded to tell us he was losing money selling it as list price.He offered to show me the deal screen on the ADP system.I ask him to show me the gross screen to see what had been added to the cost.My brother was going to lunch and the GM came out to the parking lot and insulted us.The only reason he purchased was the hard work the sales person Chris had put in More
Thanks Mike and Gina jones Thanks to Mike Jones for spending over hall a day taking us around looking at vehicles and not giving up till we got the one we wanted Thanks to Mike Jones for spending over hall a day taking us around looking at vehicles and not giving up till we got the one we wanted More