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Tustin Toyota

Tustin, CA

4.9
383 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 383 reviews

April 04, 2024

They provide great service, and have an excellent selection of autos and trucks, and SUV. More

by gfmoreau92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 05, 2024 -

Tustin Toyota responded

We appreciate both your business and your positive feedback. We're glad you were satisfied with both our service and vehicle selection, and we hope to provide you with a 5-star experience at your next visit. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

April 02, 2024

I worked with Cindy on my lease buyout and it was such a different experience working with a female sales rep! It's always uncomfortable as a female going into dealerships and feeling the misogyny everywher More

by stephaniewebb4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 03, 2024 -

Tustin Toyota responded

Stephanie, We're so happy to see Cindy made you feel comfortable during the car-buying process and made it seamless. Thank you for both your business and your review. We'll be sure to share this great review with her and we hope you're loving your new ride thus far! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

March 28, 2024

Tim was kind, understanding and extremely helpful. Usually I get extreme anxiety when I have to take my car in for service because you go for one thing and end up being told you need 50 other things, More

by Sadafh20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 01, 2024 -

Tustin Toyota responded

It's great to see Tim provided you with peace of mind and you drove home satisfied. We will be sure to share this positive feedback with him and please let us or him know should you ever have any questions about anything. We're here to help. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

March 17, 2024

I just went to my service. But I do need to give a shout out to Jose the manager for helping us have a smooth purchase when I got my camry!! From heeling me find the best car f More

by janierodriguez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE WHEN I PURCHASED MY CAMRY
Mar 18, 2024 -

Tustin Toyota responded

It truly makes us happy to hear that our team provided you with a seamless car-buying and service experience! Thank you so much for your loyalty to us and we hope to see you back here again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

March 14, 2024

When I bring my Toyota sienna van to maintenance, The customer service is excellent, and the professional. I would like to refer my friend to come to the Toyota dealer to do the maintenance and buy the c More

by Donna Tsui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 15, 2024 -

Tustin Toyota responded

Donna, We are so happy to see that our service team takes great care of your Sienna! Thank you for choosing us and we look forward to serving you again soon. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

March 11, 2024

Always a pleasure getting excellent service when I bring my vehicle here. The advisors are prompt, courteous and professional. Thank you Toyota for taking great care of my services. More

by nobachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcella
Mar 12, 2024 -

Tustin Toyota responded

We are thrilled to hear that our service team constantly provides you with an amazing experience! If you ever need anything from us here, please do not hesitate to let us know! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

March 04, 2024

I was very satisfied with the service I received at the dealership. Julio Ruiz was extremely helpful and helped through the process in purchasing my first car. I am extremely thankful to him for guiding me More

by gpnzalezyuliana20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Ruiz, Vincent Fung, Ray Hachem
Mar 05, 2024 -

Tustin Toyota responded

We are so happy that Julio was able to take care of all of your needs and we're proud to have him on our team. Enjoy your new ride to the fullest and we hope to see you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

February 26, 2024

Tustin Toyota has excellent customer service. I was referred by a co worker and could not be more pleased with the service I have received. Charlie goes above and beyond to help and is so pleas More

by all4sadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bautista
Feb 28, 2024 -

Tustin Toyota responded

It's so nice to see that Charlie went the extra mile to provide you with a positive experience! We look forward to serving you again soon and thank you for visiting Tustin Toyota! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

February 16, 2024

I am extremely satisfied with my experience and service at Tustin Toyota. My Service Advisor, Kevin Gordon continues to offer exemplary service with professionalism, kindness, honesty, and outstanding expe More

by sol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gordon
Feb 16, 2024 -

Tustin Toyota responded

We are ecstatic to hear that Kevin was able to get your RAV4 back to running like new! Your business and time are much appreciated! We hope to see you back here again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

February 15, 2024

Customer service is over and beyond, friendly staff , clean environment and professional sales person makes you happy yat Toyota. More

by spears2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua F
Feb 16, 2024 -

Tustin Toyota responded

It's wonderful to see that you were impressed with our team and facility! We can't wait to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

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