Tustin Toyota
Tustin, CA
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They stayed up waited for me to arrive - I couldn't find my title to my trade in car and they worked with me. I told them which car I wanted, how much I wanted for my trade in and what I was going to pay. I my title to my trade in car and they worked with me. I told them which car I wanted, how much I wanted for my trade in and what I was going to pay. I already had my financing done w/another source. They agreed right away; only thing was I had to take my 2nd choice in color if I wanted to drive away that night and pay lower than dealer invoice on my car choice (Avalon).Car was great -I did my research though and drove several cars in the days before at other lots. I researched what a fair trade in value was from kelly Blue Book and Edmunds. No hassle.Only the paperwork took while - even though I had financing I still had to do a credit app(not too happy about that) because they explained I could only drive off w/Toyota financing (since I was paying with check from financing source and not cash) and it was after closing hours. I invested in the additional warranty since I plan to keep my Avalon for a while. The paperwork took about 30 minutes so I was bored, but the sales guy and sales manager were great. I totally recommend. I would buy again from there. More
Nver trust the salesman there and make sure you buy you car in daytime. We went to the dealer around 2:30pm and negotiated a price for a new Siena. The salesman made us wait for 5 hrs by telling us they a car in daytime. We went to the dealer around 2:30pm and negotiated a price for a new Siena. The salesman made us wait for 5 hrs by telling us they are picking us the car and washing the car. After we signed all papers, they told us they can only find a one key (and rest keys will be readdy for us in a few days) and also told us they will fixed a scratch on one sides of the car. They sepnt five hrs tries to cover those and to get us sign the papers. More