
Tustin Toyota
Tustin, CA
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Mike was fantastic. Very friendly and courteous. He got me in and out of the dealership quickly and took care of everything without a hiccup! Very professional. me in and out of the dealership quickly and took care of everything without a hiccup! Very professional. More
Everyone I met in this dealership was very friendly and ready to help.Especially Javier B.was very knowledgeable and professional to take care of the problem I had with my 4 runnner. ready to help.Especially Javier B.was very knowledgeable and professional to take care of the problem I had with my 4 runnner. More
I have always used Tustin Toyota because Mike Freeman and Glen Kashima have always taken good care of me. I've had new and used Toyota's. I'm glad that I found them when I moved down to The OC in 1994. Glen Kashima have always taken good care of me. I've had new and used Toyota's. I'm glad that I found them when I moved down to The OC in 1994. More
I have taken my Toyota Corolla there for many years. I love the customer service I get from service manager Javier Bernal. I think everyone should see Javier for service at Tustin Toyota. love the customer service I get from service manager Javier Bernal. I think everyone should see Javier for service at Tustin Toyota. More
VERY Pleased with my service. I have owned Toyotas most of my life and have always been able to assist myself with routine checkups. Now that my age has got the best of me I have had to take in my car for of my life and have always been able to assist myself with routine checkups. Now that my age has got the best of me I have had to take in my car for service. I own a fairly new Toyota Camry. I am not one to haggle or complain so I figured the first visit would be the make it or break it. David Romero is one of the best service advisers I have ever came in contact with. Right off the bat I knew he was a sincere gentleman, very professional. Not once did I have to bring up my knowledge on cars due to his honesty. I didnt feel pressured or even "tricked" into the service he advised. I came in for a standard oil change and left with a nice tune-up making my car drive like new. I know I will be visiting Tustin Toyota in the near future. More
Had a wonderful experience with the service department at Toyota of Tustin . Javier was awesome! I will be back to have my car service again. Thank you Toyota of Tustin . Javier was awesome! I will be back to have my car service again. Thank you More
I have serviced my Prius at Tustin Toyota for the past two years and have always recieved exceptional service from Mike Freeman. working in the field in sales its crucial that my vehicle stay in top condi two years and have always recieved exceptional service from Mike Freeman. working in the field in sales its crucial that my vehicle stay in top condition. Mike has always made sure that. Even at times when i pop in Mike has always accomodated me and getting my vehcile in and out with minimal waiting time. I appreciate the accomodations of the customer lounge area to setup and work from. having access to Wifi is helpful, the rest of the staff have been courteous and kind from concierge to cashier. I have recommended Tustin Toyota to several people in my line of work. Thank You for the great service. More
My husband will not go anywhere else to have his car serviced. He drives 60,000 miles a year and swears by his Toyota truck. This is mostly due to the upkeep and attention to detail that has been prov serviced. He drives 60,000 miles a year and swears by his Toyota truck. This is mostly due to the upkeep and attention to detail that has been provided by service manager Mike Freeman. He is prompt and thorough and we are never left guessing as far as cost. This is a valuable find! More
When I drove up to the service department with a list of things I needed help with on my new Camry, I was expecting the normal dealer attitude. That is far far far from what I got. I first went looking fo things I needed help with on my new Camry, I was expecting the normal dealer attitude. That is far far far from what I got. I first went looking for the service manager, thinking that if I start at the top, things will always be good. The service manger is Roy and he was very accommodating. I had some issues with setting up my Bluetooth on my phone and he helped me connect it right away. I told him that I used to have a Honda and that the service I was use to getting will be hard to top. What shocked me was the way he responded. He said that I was very lucky by choosing Tustin Toyota and that they will make me say the opposite about Honda! I still had some other things that I needed looking at and Roy introduced me to Chad. What can I say...Chad is by far the most informed service advisor I have ever dealt with. He calls me when he says he will and tells me exactly what is going on with no sugar coating. I am so happy that I purchased a Toyota and that I live in Tustin and that Tustin Toyota is my dealer!! I will not go anywhere else. More