Tustin Toyota | Page 35

I purchased my Toyota a few years back from a different dealership however upon receiving the quality of service and product knowledge of Javier in the service department i recommend this dealearship for a dealership however upon receiving the quality of service and product knowledge of Javier in the service department i recommend this dealearship for all your Toyota needs period! More

I have been going to Tustin Toyota for 11 years and have always received forst class service in my Sequoia. My service rep, Javier Bernal, has always been truthful and professional in our dealings. I have a always received forst class service in my Sequoia. My service rep, Javier Bernal, has always been truthful and professional in our dealings. I have always felt confident in their recommendations and work. More

Tustin Toyota service department is great! Mike Freeman is always very hepful and I trust him. I like that they always complete my car on time and they always wash my car. is always very hepful and I trust him. I like that they always complete my car on time and they always wash my car. More

I looked for my car for over one month. I started looking at the end of 2011 in hopes of getting a close-out sale, however, I didn’t find the car I wanted. I decided to wait until January and buy a looking at the end of 2011 in hopes of getting a close-out sale, however, I didn’t find the car I wanted. I decided to wait until January and buy a 2012 car. I ran into some characters on my journey and was completely TURNED-OFF by the thought of dealing with Car Sales Representatives. I even resorted to trying to make a purchase online to remove the HASSLE of buying a car in person. I also experienced a car running out of gas during the test drive and also a car not starting for a test drive, lol. I narrowed my search to a 2012 Toyota Corolla since I am using the car for commuting purposes and needed great mileage. I looked at several dealerships including: Temecula Toyota, Gosch Toyota in Hemet and Toyota in Corona. I also looked at several other South end dealerships online. They were all limited with their 2012 Corolla inventory. The 2011 Corolla is more expensive than the 2012, therefore, it made sense for them to focus on getting rid of this inventory without competing with the lower prices of the 2012 Corolla. I decided to expand my search, so I went to Orange County. I finally found my 2012 Corolla “S”! I got a GREAT deal on it! I read some of the other reviews about not getting a good price on a car… well my experience was the opposite. If you check out truecar.com, my price is near the Below Cost range. My Sales Rep., Nasser Momand was a pleasure to work with. He actually tried his best to make me comfortable. It was a good experience with him, as I didn’t feel pressured at all. It was actually fun working with him. He is a straight-forward person during negotiations. He doesn’t believe it should be a Hassle to buy a car (removes the going back and forth during negotiations). The only downfall of my car buying experience was interacting with the Finance Manager, Richard A. Rios (which has nothing to do with Nasser). To make a long story short, I just found him to be a Jack of a person (to the point that I was going to just walk out). He should probably limit his communication with customers and focus on explaining the documents and getting them signed. He isn’t an easy going people-person. Overall, I would recommend Nasser Momand at Tustin Toyota to my friends and family. I think he would take good care of them, and they will have a pleasant experience. To the ladies, Nasser is certainly pleasing to the eyes. He is also very manly, which is hard to find in California! You will enjoy working with him. More

I have been taking my family's cars to Tustin Toyota for over 11 years and have been dealing with Javier Bernal exclusively for service/repairs. Javier is very professional and honest and will not pressure over 11 years and have been dealing with Javier Bernal exclusively for service/repairs. Javier is very professional and honest and will not pressure you to purchase anything that is not needed. I would recommend this dealer to anyone who needs Toyota service. More

I've been coming to Tustin Toyota for more years than I can count, for all my service needs. The service advisors are great. I always feel like a special customer. Javier Bernal helped me today; he was can count, for all my service needs. The service advisors are great. I always feel like a special customer. Javier Bernal helped me today; he was very helpful and efficient, and didn't try to talk me into anything I couldn't afford. Their customer service is outstanding at this dealership. I am always confident that they will take care of all my car's needs. More

The service department is awesome and they really care about my needs. Mike Freeman is always really helpful every time I come in for service. I have been bringing my Toyota to Tustin Toyota for years, be about my needs. Mike Freeman is always really helpful every time I come in for service. I have been bringing my Toyota to Tustin Toyota for years, because they do what they promise! I recommend every Toyota owner to bring their car into Tustin Toyota for service and see Mike Freeman. More

Jesus was very friendly and honest, making it easy to communicate best what we were looking for in a car and what our budget was. He was very knowledgeable and was willing to offer us the best deals he k communicate best what we were looking for in a car and what our budget was. He was very knowledgeable and was willing to offer us the best deals he knew of. Jesus made this experience enjoyable and did not make it feel like a business transaction. More

I worked with Dan on my recent visit, he was professional and courteous. I have been to others dealers, I will return to this dealer in the future. and courteous. I have been to others dealers, I will return to this dealer in the future. More

I purchased my 2002 Toyota Sequoia from the dealer and have used them exclusivley for my service needs. For nearly the last 6+ years I have dealt almost exclusivley with Mike Freeman as my service advisor have used them exclusivley for my service needs. For nearly the last 6+ years I have dealt almost exclusivley with Mike Freeman as my service advisor, and have always had excellent service. His recommendations are appropriate. The service is performed in the time promised, as i frequently wait. And Mike always keeps me informed about issues as they arise and the most expediant and reasonable solution. In a nutshell, Mike is professional, receptive, and responsive. The dealer has and Enterprise rental facility on site, making it convenient if a loaner is needed. And the hours o operation are extensive with weekend and night appointments available. More