
Tustin Toyota
Tustin, CA
Filter Reviews by Keyword
By Type
Showing 383 reviews
Mike and Mario were two of the best salesmen I have dealt with. They went out of their way to accommodate all requests and did not push for a sale. Once I let then know I was interested in pursuing a sale, with. They went out of their way to accommodate all requests and did not push for a sale. Once I let then know I was interested in pursuing a sale, they worked with me on finding a comfortable negotiating price range. It was painless and nice to see that we were on the same page from the beginning. I would definitely refer these two salesmen. More
Mike and Mario were great to work with. They did everything that they could to make sure that we were comfortable with the dealership as well as happy with our car purchase. everything that they could to make sure that we were comfortable with the dealership as well as happy with our car purchase. More
Nasser did a great and superb job. We got a lease on new Corolla at a great price and in a time efficient way. He explained all details of a contract and new car technical specs. Corolla at a great price and in a time efficient way. He explained all details of a contract and new car technical specs. More
Javier Bernal in service is excellent. He is friendly, yet very professional. He is a good communicator. He is very clear in his recommendations without being pushy at all. Overall, you get a sense tha yet very professional. He is a good communicator. He is very clear in his recommendations without being pushy at all. Overall, you get a sense that you can trust him. More
I purchased a new Prius and Mario and Tarek were very helpful. Mario was very upfront and honest about all the charges in fact he showed me the deal screen and showed me what a great deal I was getting o helpful. Mario was very upfront and honest about all the charges in fact he showed me the deal screen and showed me what a great deal I was getting on my new Prius. Mario and Tarek exceeded my expectations and overall my experience was excellent. I would highly recommend both of these gentlemen. More
The salesman was very truthful, which is rare in the cars sales business. The manager worked hard to make the sale, within the parameters set by the owner. I think I got a good price on the car. sales business. The manager worked hard to make the sale, within the parameters set by the owner. I think I got a good price on the car. More
i have been in the auto buisness for 30yrs, i can honestly say loren rogers is one of the best examples of customer care and obvious dedication to his profession any employer and customer would be lu honestly say loren rogers is one of the best examples of customer care and obvious dedication to his profession any employer and customer would be lucky to have on their team. i have been useing loren for the past five or six years for parts on my 88 toyota truck, he is always polite, always happy to help, always gets the right part the first time. i will continue to use his services for many years to come. More
In the "reason for visit" above, it doesn't seem to allow me the "parts department" category, but Loren Rogers, in PARTS, as always been very helpful to me, and has gone the extra mile, ALWAYS, seem to allow me the "parts department" category, but Loren Rogers, in PARTS, as always been very helpful to me, and has gone the extra mile, ALWAYS, to help me, and to make sure I am happy with everything regarding my car. He has helped me find parts that may not even be thought of by many people, and he has listened to my needs, and suggested items. For example, to protect the finish of my car against rocks, before a long road-trip, he suggested the clear adhesive film to go on my car. I have been happy with this. He always acknowledges me whenever I walk into the parts department. Even if I have concerns about other issues with my car or the dealership, he is always there to hear what I have to say, and helps me talk to the proper people, etc. He is genuinely interested in helping the customer, and always wants to make things right. Loren is one of the main reasons I keep coming back to Tustin Toyota. More
For the record, my experience with the sales team was very professional, plesant and enjoyable. I would hightly recommend this dealership to family,friends & co-workers. very professional, plesant and enjoyable. I would hightly recommend this dealership to family,friends & co-workers. More
Excellent dealership, nice environment, well-mantained, and very fast and friendly service. Would definitely buy another car from them after I bought both my Camry and 4 Runner from them the past two year and very fast and friendly service. Would definitely buy another car from them after I bought both my Camry and 4 Runner from them the past two years. Two thumbs up!! More