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Tustin Toyota

Tustin, CA

4.9
379 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 379 reviews

July 11, 2024

Eric does a great job; knows cars, easy to discuss items. My old land cruiser is in much better shape. Work is done efficiently and timely. Courtesy ride is much appreciated. Also, thank Christian, the m More

by jhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erixc Paulsen (sp), Christian (mechanic)
Jul 12, 2024 -

Tustin Toyota responded

We're thrilled to hear that Eric and Christian took great care of your Land Cruiser. Please let us know if we can help you with anything else in the future. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

July 10, 2024

Great communication from Alberto. Dealer gave us the best deal early on. The buying process was quick and seamless. We weren’t pushed to make our decision ASAP, which I love. I’d love More

by Xiaomei.1711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
Jul 12, 2024 -

Tustin Toyota responded

We are ecstatic to see that Alberto provided you with a comfortable experience! Enjoy your new ride to the fullest and we hope to see you again shortly! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

July 07, 2024

Great communication with Charlie Bautista. He kept me in loop as the service process went on. I was dropped off and picked up by the courtesy shuttle and everything was on time. More

by Habib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bautista
Jul 08, 2024 -

Tustin Toyota responded

Habib, It's great to see that Charlie provided you with a smooth experience! We can't wait to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

July 03, 2024

Great service by Kevin the service advisor. Only thing I would have liked is an additional car wash and clean. More

by shammi.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gordon
Jul 12, 2024 -

Tustin Toyota responded

Shammi, We're happy that you had a quality experience with Kevin. Should you like to discuss your recent visit or our car wash policy further, please feel free to reach out. I'm here to help. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

June 25, 2024

Prompt service by service advisor Shahram Nasr. Car completed on time as promised. Shuttle service was provided form dealership to home and back to the delearship. More

by weeteeloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahram Nasr
Jun 27, 2024 -

Tustin Toyota responded

We are so proud of Shahram and his efforts to get you back on the road in no time! Please let us know if we can help you with anything else down the road. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

June 20, 2024

Tustin Toyota has been my trusted service dealer for years. George Mendoza takes the time to explain, answer questions and has provided top notch service for my 4Runners. More

by resslinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mendoza
Jun 23, 2024 -

Tustin Toyota responded

We are so happy that George took great care of your 4Runner! Please let us know if we can help you with anything else. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

June 19, 2024

Every time I have brought my work vehicle in for service, I receive exceptional customer service. Each person at Tustin Toyota communicates clearly and professionally. As a person whose employment also deals More

by Cheré
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 23, 2024 -

Tustin Toyota responded

Chere, It's wonderful to see that our team always provides you with the service you're looking for! We look forward to serving you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

June 07, 2024

Bought a 2024 Tacoma TRD Off-road. Our sales person was Audrina, she was very pleasant and knowledgeable, and we did not feel pressured at any time. This dealership had a great invento More

by stevenswissler
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrina Torres
Jun 09, 2024 -

Tustin Toyota responded

We are so happy to see that Audrina went the extra mile to get you into a new Tacoma! Your business and time are much appreciated! We look forward to working with you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

June 02, 2024

I willingly waited 10 months to purchase a new 2024 Land Cruiser after Toyota’s press release announcing its redesign last summer. Johnny Q took my name and kept me informed throughout the process. April th More

by tasdave
Recommend Dealer
Yes
Employees Worked With
Johnny Q, April
Jun 03, 2024 -

Tustin Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Johnny and April! Congrats on your new Land Cruiser and please let us know if we can help you with anything else! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

June 01, 2024

Best store for a Toyota purchase. Excellent experience from test drive to purchasing price and finance. Thank you. More

by SeanSRav4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Jun 02, 2024 -

Tustin Toyota responded

It's a pleasure to see that you had an amazing car-buying experience! Thank you so much for this positive review and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com