
Tustin Toyota
Tustin, CA
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First Class Care & Service The team at Tustin Toyota continue to provide First Class service in this challenging time. They kept my vehicle a little longer than might have been The team at Tustin Toyota continue to provide First Class service in this challenging time. They kept my vehicle a little longer than might have been needed if they were fully staffed; however, they most generously provided me with a complimentary rental vehicle so that I was never without transportation. The onsite rental office made it an easy, one stop process to rent and return. I have to admit that I never minded waiting for my vehicle in their amazing customer lounge area: Subway, free coffee, WiFi -- what's not to like! I really appreciate the way they kept me informed. They did a periodic maintenance while it was in the shop that saved me having to make another trip a few weeks later. Why go anywhere else? They're the best! More
Tustin Toyota is the only dealership I’ll have service my Toyota vehicle. They not only have a great reputation with the Toyota customer base, they’re also recommended by independent auto service profession Toyota vehicle. They not only have a great reputation with the Toyota customer base, they’re also recommended by independent auto service professionals in the greater Orange County, CA region. Like Kiana during my first service experience with Tustin Toyota, Shahram demonstrated the same, consistent professional, positive and personable customer service experience. Mind you both visits occurred because of the positive experience I incurred while speaking with Miriam when setting the appointments. Bobby Ramirez runs an exemplary service department. I don’t have to travel to Tustin Toyota. There are 3 other dealerships closer to me. I go to Tustin Toyota out of choice. More
Easy Peasy Cody sets a new standard of customer experience even in this time of everything being shut down. Easy to work with! Super easy! Amazing price and Cody sets a new standard of customer experience even in this time of everything being shut down. Easy to work with! Super easy! Amazing price and ultra respectful of my time. More
Excellent service and communication. always able to schedule service when needed. Friendly staff takes care of any issues and offers suggestions for future visits. Would highly recommend. schedule service when needed. Friendly staff takes care of any issues and offers suggestions for future visits. Would highly recommend. More
I find this dealership to be exceptional from buying the car to servicing it. The staff are friendly and helpful. The ambiance of the waiting area is very nice. car to servicing it. The staff are friendly and helpful. The ambiance of the waiting area is very nice. More
Excellent Toyota Service Center We have two Toyotas in our family and service both cars at Tustin Toyota. The service reps are efficient and know what they are talking about. Tom d We have two Toyotas in our family and service both cars at Tustin Toyota. The service reps are efficient and know what they are talking about. Tom did a good job for me yesterday when I dropped off my Prius. The dealership is clean and the coffee machines are well stocked and tidy. There were even doughnuts when I got there in the morning -- too bad I'm off sugar this week. Great place! More
I have a good experience. Great service, Shahram Nasr and the maintenance team are wonderful and the best. They are very honest and efficient.Thank you so much . Sirus Homam Great service, Shahram Nasr and the maintenance team are wonderful and the best. They are very honest and efficient.Thank you so much . Sirus Homami More
It was very smooth process with Jonathan. he was Friendly and hnice!! And the place was pretry good for kids. nice waiting room to work or take a rest. and hnice!! And the place was pretry good for kids. nice waiting room to work or take a rest. More
Excellent Professional Service Dept Always work to get repairs done correctly and in a timely way. Stay in touch regarding how the service is progressing. Lots of service specials. Of Always work to get repairs done correctly and in a timely way. Stay in touch regarding how the service is progressing. Lots of service specials. Often work in business center on site while waiting for car .... very comfortable. More
Loren was great! He is friendly, trusted, efficient and more.....we will ask for him again! Plus the waiting area in the showroom with a Subway restaurant is really enjoyable. more.....we will ask for him again! Plus the waiting area in the showroom with a Subway restaurant is really enjoyable. More