Tustin Toyota

Great Deals. Great Service , Friendly Staff. They took care of the problem Immediatly both time care of the problem Immediatly both time More

I had a 10:20 appointment for the first prepaid maintenance on a new hybrid and at 12:30pm they came to say they had not yet started anything. I informed them that I had an appointment I could not maintenance on a new hybrid and at 12:30pm they came to say they had not yet started anything. I informed them that I had an appointment I could not miss or postpone at 2pm, and if they could not get the car finished by that time I would need to reschedule. I am writing this at 1:10 after wasting more than three hours at a dealership that failed at what must be a simple task and did not even have the courtesy to get me on my way when they realized they had scheduled far too much work for their mechanics. More

First time in Tustin Toyota, Dealer Jimmy Thai are very professional and friendly. on the same day, we finally purchased a sienna xse with his recommendation. professional and friendly. on the same day, we finally purchased a sienna xse with his recommendation. More

Excellent service by Loren Rogers. Responsive, knowledgeable and courteous. Have worked with Loren for several years, on all our recent Toyota purchases. David Morse 8/17/2021 knowledgeable and courteous. Have worked with Loren for several years, on all our recent Toyota purchases. David Morse 8/17/2021 More

Had two Toyota vehicles not purchased at Tustin. Got great service for over 10 years. Bought a 2017 4Runner from Tustin and the same great service great service for over 10 years. Bought a 2017 4Runner from Tustin and the same great service More

I purchased my truck at another dealer because they had better stock but I take it to Tustin Toyota for all the maintenance. They are always friendly and have my truck finished on time. better stock but I take it to Tustin Toyota for all the maintenance. They are always friendly and have my truck finished on time. More

Traded in my old F-150 Truck six months ago. Tustin Toyota never completely paid off my trade in, now I am stuck with the bill and is going to collections....no one returns my calls or responds to my e Toyota never completely paid off my trade in, now I am stuck with the bill and is going to collections....no one returns my calls or responds to my emails in this place. I will never do business again in this dealership. Worst experience ever. Tried contacting the GM of the dealership to address the issue, I was told he is never there and he never talks to customers directly. Ford finance is now threatening to take me to collections and ruin my credit due to the lack of follow up from Tustin Toyota staff. More

Horrible, told $5k markup as walk-in, didn't realize I bought same truck quoted for $3k over online. They wouldn't correct mistake. Why_2_markup_prices? bought same truck quoted for $3k over online. They wouldn't correct mistake. Why_2_markup_prices? More

Loren Rogers had been my Service Writer and source of all things Toyota for more than ten years and as long as he is with Tustin Toyota I will be his customer. He treats me patiently and professionally. Pa things Toyota for more than ten years and as long as he is with Tustin Toyota I will be his customer. He treats me patiently and professionally. Patricia is always super helpful with shuttle service, which I cannot do without. Thank you so much Loren, Patricia and all Tustin Toyota's shuttle drivers!! More

I bought my vehicle in 2012. I have another dealership closer to me but I always bring my vehicle to Tustin Toyota because it is the best for service. I have never had an issue with the service or the sta closer to me but I always bring my vehicle to Tustin Toyota because it is the best for service. I have never had an issue with the service or the staff. My last service representative was Cesar and when I requested the speediest service possible he delivered. My vehicle was done much earlier than the estimate. Very happy with this dealership! More