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Tustin Toyota
Tustin, CA
383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 383 reviews
August 04, 2022
Sky is very friendly and helpful. He is doing great job and professional. Thank you so much for everything. He is the best. I will recommend my friends and my family . He is doing great job and professional. Thank you so much for everything. He is the best. I will recommend my friends and my family . More
by Art
Employees Worked With
Sky
June 29, 2022
I have been a customer for over ten years, the service has always been professional and courteous. I can always count on a clean, comfortable facility with complimentary coffee and great wi-fi as I wait f has always been professional and courteous. I can always count on a clean, comfortable facility with complimentary coffee and great wi-fi as I wait for me car. More
by Julia
Employees Worked With
James, Advisor Manager
May 12, 2022
Kevin was the person that waited on me very knowledgeable fast and friendly. My car was ready 30 minutes prior to the time they estimated it would be finished. I was able to get an appointment on the same da fast and friendly. My car was ready 30 minutes prior to the time they estimated it would be finished. I was able to get an appointment on the same day which was very nice. I have purchased six Toyota’s from this dealership and would highly recommend it to anyone. More
by Gblogo
Employees Worked With
Kevin
February 21, 2022
The service department was helpful, timely and really worked to be clear on what was to be expected. My car runs like a dream! I highly recommend this dealer. Plus, the waiting room is nothing short to a worked to be clear on what was to be expected. My car runs like a dream! I highly recommend this dealer. Plus, the waiting room is nothing short to a nice living room with large screen tv, food and beverage availability and a separate room if you need quiet to work. Great job, Toyota! Classy, all the way! More
by Edwardsmediagroup
Employees Worked With
Mabel Stuntz
February 21, 2022
Went there to check out a sienna and ever since we set foot there was a feeling of being rushed. On top of that they won’t let us test drive and kept pushing for the price they asked for even though I was foot there was a feeling of being rushed. On top of that they won’t let us test drive and kept pushing for the price they asked for even though I was told you have to be here in person to get a better price. Won’t go there ever More
by dinesh_vm
Employees Worked With
NA
December 31, 2021
One of the worst experiences my husband and I have ever had in trying to purchase a car. First we are serious purchasers and came in today, took the time to test drive a Toyota Camry SXE hybrid looking for had in trying to purchase a car. First we are serious purchasers and came in today, took the time to test drive a Toyota Camry SXE hybrid looking for it to be my husband's car. Sat down to start paperwork and then we're told SORRY this car that you have been looking at for over an hour you can't have because we sold it to someone else. Mind you these buyers were nowhere to be seen. Bad management, bad communication, bad business. I will deter everyone I know from going to this dealership! More
by chrismushet
Employees Worked With
Mabel Stuntz
September 17, 2021
Started working with CODY CARTER about 3 months ago. Took a couple of weeks to know which car I was looking for. Then it was time to talk numbers and lock in pricing ( per Cody if locked in before next month a couple of weeks to know which car I was looking for. Then it was time to talk numbers and lock in pricing ( per Cody if locked in before next month still good for current months rates / rebates). Had no problem communicating though text as he would respond within an hour or so after each text. Waited 2 months for the car to be manufactured and shipped. Past 2 weeks been trying to get a hold of the guy and nothing!called dealer/ texted multiple times and no response! I Would have my friends call and pose as new customers and he would call them back instantaneously ! Called manager and complained regarding issue and he texts 10 mins later saying car won’t be manufactured due to Covid. Checked inventory 2 days later and car is on the lot! All of this non sense just so they can sell car for a couple of grand more! Time wasted/ lesson learned. More
by Jajj3
Employees Worked With
CODY CARTER
