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Tustin Toyota

Tustin, CA

4.9
379 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 379 reviews

February 04, 2025

I’ve been utilizing this location for my vehicles service for a couple years. Ease of use, and honest recommendations is why I come back. My service rep, Ben, is the best! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hur
Feb 05, 2025 -

Tustin Toyota responded

Paul, We are so happy that Ben worked hard to make sure you left a happy customer! Thanks for choosing us and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

February 03, 2025

The regional toyota dealership that is certified for hydrogen vehicles and they could not have been nicer. Easy to contact. Easy to arrange a test drive. Easy to buy a car and excellent pricing. More

by Hobart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego was helpful and a pleasure to work with.
Feb 03, 2025 -

Tustin Toyota responded

It's great to hear that you had an easy experience here with us! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

February 01, 2025

Johnny Min is personable and professional. He also explained auto terminology to me in a way I could understand. I have been coming to Tustin Toyota for over 20 years. My former service pers More

by slennarz311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Min
Feb 03, 2025 -

Tustin Toyota responded

We're thrilled to hear that Johnny made such a positive impression. Your loyalty for over 20 years means the world to us, and we’re grateful for your feedback. We’ll continue striving to provide excellent service! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

January 06, 2025

Adam was great, no pressure, answered all our questions even multiple times. Very down to earth, non pretentious. Was genuinely interested in us not just making a sale. Thanks again Adam. More

by Tino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Parada
Jan 07, 2025 -

Tustin Toyota responded

Tino, Adam and our team always aim to focus on building genuine relationships. We appreciate your feedback and look forward to serving you again in the future! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

January 01, 2025

Cody and Hannah made the car purchase a breeze. Paperwork filled out online and in and out of dealer in 30 minutes More

by Mr.Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody, Hannah
Jan 02, 2025 -

Tustin Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great car-buying experience with Cody and Hannah! Please let us know if we can help you with anything else. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 31, 2024

Excellent! !! Great Toyota service, lovely new environment, great service writers, convenient location, good loyalty discounts❤️ More

by Dianeslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren👍👍
Jan 02, 2025 -

Tustin Toyota responded

We are ecstatic to hear that you had an enjoyable experience here at Tustin Toyota. We can't wait to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 20, 2024

Well, this is easy to review, the Toyota in Tustin has serviced my vehicle(s) over the past 20+ years and it's always great. At this service I was told it would take +/- 2 hours but it was ready in 1 hour More

by verylawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Dec 23, 2024 -

Tustin Toyota responded

We are so happy that you always receive the service that you deserve! We can't wait to see you back here again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 09, 2024

The service at Tustin Toyota is always top notch. My service advisor was able to provide a same day appointment for an oil change. Everyone at Tustin Toyota is super friendly and accommodating . Whet More

by OCCARGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Aguilar
Dec 09, 2024 -

Tustin Toyota responded

We want nothing but the best for our customers and we're so happy you always have such a great service experience with us! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 07, 2024

Jorge Mendoza very helpful, always in my interest Tustin Toyota staff welcoming (good shuttle service) Bought 2 cars over many years (Camry's) More

by mcmanuscdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mendoza
Dec 09, 2024 -

Tustin Toyota responded

It's wonderful to see that Jorge always takes care of you! We appreciate your loyalty to us and we hope to see you back here again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

November 30, 2024

I was happy except just for on oil change waiting 4 hour and nobody informed me unless i fallow up by myself and could in register people be a little bit more friendly since over 25 years touoya customer de More

by E.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Adam's
Dec 02, 2024 -

Tustin Toyota responded

EB, Both your business and your feedback are greatly appreciated. It's important we are providing both prompt service and quality communication at all times. We will be using your recent visit as a learning opportunity and we look forward to providing you with the 5-star service you deserve next time. We hope you have a Happy Holidays and we hope your Toyota is treating you well. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

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