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Tustin Toyota

Tustin, CA

4.9
376 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 376 reviews

January 06, 2025

Adam was great, no pressure, answered all our questions even multiple times. Very down to earth, non pretentious. Was genuinely interested in us not just making a sale. Thanks again Adam. More

by Tino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Parada
Jan 07, 2025 -

Tustin Toyota responded

Tino, Adam and our team always aim to focus on building genuine relationships. We appreciate your feedback and look forward to serving you again in the future! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

January 01, 2025

Cody and Hannah made the car purchase a breeze. Paperwork filled out online and in and out of dealer in 30 minutes More

by Mr.Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody, Hannah
Jan 02, 2025 -

Tustin Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great car-buying experience with Cody and Hannah! Please let us know if we can help you with anything else. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 31, 2024

Excellent! !! Great Toyota service, lovely new environment, great service writers, convenient location, good loyalty discounts❤️ More

by Dianeslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren👍👍
Jan 02, 2025 -

Tustin Toyota responded

We are ecstatic to hear that you had an enjoyable experience here at Tustin Toyota. We can't wait to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 20, 2024

Well, this is easy to review, the Toyota in Tustin has serviced my vehicle(s) over the past 20+ years and it's always great. At this service I was told it would take +/- 2 hours but it was ready in 1 hour More

by verylawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Dec 23, 2024 -

Tustin Toyota responded

We are so happy that you always receive the service that you deserve! We can't wait to see you back here again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 09, 2024

The service at Tustin Toyota is always top notch. My service advisor was able to provide a same day appointment for an oil change. Everyone at Tustin Toyota is super friendly and accommodating . Whet More

by OCCARGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Aguilar
Dec 09, 2024 -

Tustin Toyota responded

We want nothing but the best for our customers and we're so happy you always have such a great service experience with us! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

December 07, 2024

Jorge Mendoza very helpful, always in my interest Tustin Toyota staff welcoming (good shuttle service) Bought 2 cars over many years (Camry's) More

by mcmanuscdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mendoza
Dec 09, 2024 -

Tustin Toyota responded

It's wonderful to see that Jorge always takes care of you! We appreciate your loyalty to us and we hope to see you back here again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

November 30, 2024

I was happy except just for on oil change waiting 4 hour and nobody informed me unless i fallow up by myself and could in register people be a little bit more friendly since over 25 years touoya customer de More

by E.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Adam's
Dec 02, 2024 -

Tustin Toyota responded

EB, Both your business and your feedback are greatly appreciated. It's important we are providing both prompt service and quality communication at all times. We will be using your recent visit as a learning opportunity and we look forward to providing you with the 5-star service you deserve next time. We hope you have a Happy Holidays and we hope your Toyota is treating you well. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

November 19, 2024

Service manager, really listen to the customer concerns. I had The brake noise issues with in 6 mos with my My brand new RAV4, and he had the technician looked into and fixed it More

by Dònan1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Allan
Nov 21, 2024 -

Tustin Toyota responded

We're glad to hear our service manager addressed your concerns and got your RAV4's brake noise resolved. Your experience matters to us, and we appreciate your feedback! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

October 29, 2024

Excellent service, received accurate timing for pick up of my vehicle as promised, and provided free rental car to use. I hghly recommend Tustin Toyota More

by Angel Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bautista
Oct 30, 2024 -

Tustin Toyota responded

We are glad that you had a quick service experience here with us! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

October 28, 2024

I came in very last minute to initially get air in my tires. I ended up having a nail in my tire. Daniel Aguilar was very professional and had my car back to me earlier than I thought! More

by autumn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Aguilar
Oct 29, 2024 -

Tustin Toyota responded

Autumn, We are so happy that Daniel got you back on the road as soon as possible! Please let us know if there is anything else we can help you with. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

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