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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews
Call Service Center (918) 558-1916

1,426 Reviews of Tulsa Hyundai - Service Center

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June 12, 2024

Excellent people skills. I felt I was the only one they were dealing with even as busy as they were! More

by bacubfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ and Nathaniel 5 stars
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Jun 13, 2024 -

Tulsa Hyundai responded

Thank you for your kind words! We're delighted to hear that our team made you feel valued despite being busy. We look forward to serving you again.

June 12, 2024

Great service and analysis of problem with check engine light, quick repair and constant communication regarding status. More

by spudokie21558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Tulsa Hyundai responded

Thank you for your positive feedback! We're glad to hear you appreciated our service, quick repair, and constant communication. We look forward to assisting you again in the future.

June 12, 2024

Treated like I didn't know what I was talking about. Problem was not solved. More

by Eandebyfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeren Blaylock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Tulsa Hyundai responded

We are sorry to hear about your experience, Eandebyfaith. Treating our customers with respect and resolving issues are priorities for us, and it sounds like we fell short. Please accept our apologies for the inconvenience. We'd like to make things right—could you please provide more details so we can address this?

June 12, 2024

I was told I had free oil changes three times a year for 3 years only did three and then they try to charge me $150 would not recommend anyone else More

by gaypeterson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Browder
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Tulsa Hyundai responded

Gay, I’m really sorry to hear about the confusion with your oil changes and the charges you encountered. This isn’t the experience we aim to provide. Please contact us directly so we can discuss this further. Thank you.

June 08, 2024

I’ve always had good luck and will continue to return. The last visit required two appointments for window tinting because the first appointment (apparently) didn’t get to their third party vendor. More

by kevin-burr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Tulsa Hyundai responded

Thank you for your continued support, Kevin! We appreciate your understanding regarding the inconvenience with the window tinting appointment. We'll work to ensure smoother experiences in the future. Looking forward to your next visit!

June 08, 2024

Customer rep was great but service had to be reminded to replace air filter and wash car. More

by bpruitt2380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brock
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Jun 10, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, bpruitt2380. We appreciate your patience and understanding. We'll address this with our service team to ensure better attention to detail in the future. If you have any further concerns, please don't hesitate to reach out.

June 04, 2024

They did $3300 worth of damage to my vehicle because the tech didn’t know what he was doing. Worst customer service and my car was in the shop for 2 months. Will never go to yall again. More

by whitney.brazeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh -service advisor
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Aug 01, 2024 -

Tulsa Hyundai responded

Whitney, we're truly sorry to hear about your experience and the issues with your vehicle. This is not the standard we strive for, and we understand your frustration. Please reach out to us directly at (918) 995-2725. Your satisfaction is very important to us. Thank you.

June 01, 2024

Comfortable relationship with sales people and helpful with knowledge of the product . Would recommend to anyone. More

by mzbodean
Recommend Dealer
Yes
Employees Worked With
Ken Walker
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Jun 03, 2024 -

Tulsa Hyundai responded

Thank you, mzbodean! We're delighted to hear that you had a comfortable relationship with our salespeople and found them helpful with their knowledge of the product. Your recommendation means a lot to us!

May 22, 2024

They called me in for a recall service and then didn’t have the part to actually fix it. Over expensive “maintenance” and oil change. More

by byromscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Kalagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Tulsa Hyundai responded

We're sincerely sorry for the inconvenience and frustration due to the part no being available, Byromscott. We understand how disappointing that must have been. We aim to provide transparent and fair pricing for all our services, and it's concerning to hear that you found the maintenance and oil change to be overpriced. Your feedback is valuable, and I assure you that we'll take steps to improve our processes and communication to prevent similar issues in the future.

May 22, 2024

They fixed my car and I'm very satisfied so far. I have another recall and I really don't want to have to bring it back. More

by ursexy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Tulsa Hyundai responded

Thank you, ursexy41! We're glad to hear that your car has been fixed to your satisfaction. We understand your reluctance to return for another recall, but rest assured, we're committed to addressing any issues promptly and efficiently. If you have any concerns or need assistance in the future, please don't hesitate to reach out.

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