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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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November 03, 2023

I was very pleased. Someone in management looked up what my husband & I had bought when we purchased the car & saw that we had a key replacement insurance. My key cost m More

by rlr74464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Tulsa Hyundai responded

We're thrilled to hear that you had a very positive experience, rlr74464! It's great to know that our team went the extra mile by checking your key replacement insurance and ensuring your key replacement was cost-free. Thank you for trusting Tulsa Hyundai with your vehicle needs.

November 02, 2023

Bought My car last month only drove it a couple of days. It's been in a shop every sent. Still haven't gotten it back. More

by FLPLCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GARY RUTH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Tulsa Hyundai responded

Hi there. We would love the opportunity to speak with you, however we are unable to find your name in our system. Please contact me directly to discuss this further at (918)995-2725. Sincerely Frank Seitz, Service Manager.

November 02, 2023

Staff polite. Service was challenging. Had car for over 2 weeks for a simple recall. More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
Nov 14, 2023 -

Tulsa Hyundai responded

Thank you for bringing this to our attention. We apologize for the longer than usual repair times and would like to speak with you to understand your situation better. Please give us a call directly at (918) 995-2725.

October 24, 2023

She provided great customer service and keep me informed She was awesome and willing to go extra mile to help More

by Tls32001
Recommend Dealer
Yes
Employees Worked With
Hannah
Oct 27, 2023 -

Tulsa Hyundai responded

Thank you, Tls32001! We're thrilled to hear that you received great customer service and that our team went the extra mile to help. Your feedback is much appreciated, and we look forward to assisting you in the future.

October 22, 2023

Under construction. Under construction. Hard to navigate. Also, my vehicle still has a problem that hasn't been fixed. More

by thatsgreat
Recommend Dealer
No
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barham
Oct 23, 2023 -

Tulsa Hyundai responded

I understand your concerns, and I'm sorry for the inconvenience. Please reach out to your service writer or our service manager so we can get this issue resolved promptly. Your satisfaction is our priority. Thank you for your patience.

October 20, 2023

Excellent work. Engine replacement went smoothly and quicker than expected. Staff was extremely helpful and friendly. They even helped prove the engine failure was d More

by JAMES_HILDERBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Tulsa Hyundai responded

Thank you for your kind words, James! We're thrilled to hear that your engine replacement went smoothly and that our staff provided excellent service. Saving you money by identifying the recall issue is always our goal. We appreciate your trust and business!

October 19, 2023

They were very nice and they did everything I needed them to do, however, when it came to keeping me updated, I had a hard time. I would have to call several times before anyone would call back, if anyone ca More

by Bakedpotato405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Tulsa Hyundai responded

Thank you for sharing your feedback with us, Bakedpotato405. We're pleased to know that we met your service needs, and we appreciate your kind words about our work. We apologize for any inconvenience regarding communication and will strive to improve in this area. Your input helps us enhance our customer experience, and we look forward to serving you in the future.

October 10, 2023

I've had my car in twice for the same thing and they can't seem to figure it out even though I'm telling them what the problem shows up as from every other diagnostic/ coder. They keep telling me they c More

by m.nickols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Oct 23, 2023 -

Tulsa Hyundai responded

Hello, m. nickols. Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience you've experienced with your vehicle. We'd like to clarify that during your previous visits, our diagnostic tests revealed low oil as the issue, and we recommended and performed an oil change, which resulted in the warning lights being cleared. If you are still encountering the same problem, please give our service department a call at (918) 995-2725. Thank you.

October 08, 2023

Tulsa Hyundai gives very good service. Each time, I have taken my car in. The work is thorough. Never had any problems. More

by liz_dewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Oct 09, 2023 -

Tulsa Hyundai responded

We appreciate your feedback, Liz! Providing reliable and thorough service is our top priority, and we're pleased to hear about your positive experiences. Let us know if we can be of further assistance.

October 07, 2023

Hannah was very nice and helpful. The waiting area was clean but all the furniture looked old. I realize it is temporary. More

by tweetyalice52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 09, 2023 -

Tulsa Hyundai responded

We appreciate your feedback, and we're glad to hear that Hannah provided you with great service. Thank you for your understanding regarding our temporary waiting area setup. We're continuously working to improve our facilities and look forward to our re grand opening happening soon!

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