Tulsa Hyundai - Service Center

Upon arrival, I was told we would be informed of progress as the tech worked on our vehicle. We were not informed and I had to continue to ask for updates. The following week I was told when the vehicle woul as the tech worked on our vehicle. We were not informed and I had to continue to ask for updates. The following week I was told when the vehicle would be ready, but never received a call. Upon calling to check on my vehicle, I was told they needed it for another week. Finally got my vehicle back and they had also rotated my tires. The inspection showed all green only to have one of the tires blow out on the highway two days later. More

This dealer recommends the maximum services with every visit, and the prices are higher than non-dealer prices. visit, and the prices are higher than non-dealer prices. More

The service here was terrible. The staff acted like you weren’t there half the time and when you did get their attention, they didn’t know enough to help you. I went in to have my The staff acted like you weren’t there half the time and when you did get their attention, they didn’t know enough to help you. I went in to have my car serviced and had to call FOUR TIMES before being able to talk to an actual person for an ETA on when my car would be done even though I was told they’d update me regularly. I’d go to the Hyundai dealership in Broken Arrow; never had a bad experience there. More

Good service and communication from the service agent Awful experience with the internet buying representative. Ghosted me. Awful experience with the internet buying representative. Ghosted me. More

Very slow service for something which was very routine, changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I had an appointment to get the work done. So slow. More

Coming from being a Lexus customer to owning a Genesis. Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy s Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy seats but most are tall chairs with tables which not many people need. Maybe when the Genesis building is done the area will be more in par with the likes of Lexus/Audi service areas. More

I had an appointment at 2:45 showed up a little early and still waited over 2 hours for my oil change no one communicated with me except to tell me there was a charge but my car came with service for the fir still waited over 2 hours for my oil change no one communicated with me except to tell me there was a charge but my car came with service for the first 3 years. People came in and they were in and out and I was still sitting there. I was given a part for my wife’s new car that we had been waiting on since the first week of August. We were told they had it then told they never got an order for it and then told they were waiting for it to arrive and they told us at this appointment that they lost it. However at no point since Aug did anyone in the service center reach out to put it on the car. So they sent it home with me to put on my wife’s car. In a few words frustrating and poor communication. More

Hannha was really helpful and kind, My appointment was perfect and I have a good time waiting for my car!!! perfect and I have a good time waiting for my car!!! More

The entire service team treated me well. They had to deal with an issue that took several days to resolve. They kept me informed as to their progress, and completed the work in less time tha They had to deal with an issue that took several days to resolve. They kept me informed as to their progress, and completed the work in less time than I expected. More

Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. Highly recommend Tulsa Hyundai for sales and Service. More