Tulsa Hyundai - Service Center

They took care of me and my vehicle on a timely manner as expected. Will be back expected. Will be back More

Car is running great so diagnosis appears to been accurate. Service was timely although a bit more expensive than expected. accurate. Service was timely although a bit more expensive than expected. More

The service was fine but your people put a chip in my front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him More

Nice new and a bit slow. Had appointment at 8:00 am but there was a line even with an appointment? Had appointment at 8:00 am but there was a line even with an appointment? More

Horrible, they fried parts on our car causing an almost 2 month delay. Communication was spotty at best. And had we not pried that info out of them we would never have known. I would NOT recommend anyone to month delay. Communication was spotty at best. And had we not pried that info out of them we would never have known. I would NOT recommend anyone to bring their vehicle to this dealership. More

Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Ge Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Genesis. Maybe that sort of thing happens frequently, but I have never experienced anything like this. More

Under the circumstances of construction I was very satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations More

Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air conditioned seats. Which are still not working. Waiting for yet another back ordered part. This should not reflect negatively on Steven. I understand he's just following the corporate technical team's instructions More

Friendly and helpful. Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle More

Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the s The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the security system and to do a diagnosis on why it was an engine recall. They said 49.99 to diagnose it at first. Then after I left they said it was going to be $179. After 2 months they said they could not get my car started but they told me it needed almost $13,000 worth of work including a fuel pump so I asked them if they check the gas gauge they said yes. They said they filled the tank up the service manager Megan actually told me that on the phone. So I told them I'd be out there to check myself why they couldn't start it. What are the items they had said that they needed to replace was a fuel pump which had already been replaced. So I asked why they would fill the tank in order to drop the fuel tank to get to the fuel pump Megan proceeded to tell me oh they just put a little gas then and so I told her oh so you lied to me. So she was aggravated we went out and try to start the car there was no gas in the car.the battery was dead. I told her to let me take the battery home that night and charge it overnight she said no I couldn't do that she was tired of dealing with this and I told her well can you charge the battery overnight she said she would have to charge me to charge my battery. Then she said she didn't want to deal with my car anymore cuz I wouldn't take the advice of the Hyundai certified tech. I told him I would be back the next day. The following day I got a call from my service text saying they were going to charge me $35 a day every day my car was at the lot so I brought gas in a gas can and a new battery went to my car where it had been parked put the battery in and the gas in before I called for my key when they all three came out again with my key I grab the key got in the car it started right upand then I got out and I said look I had no problem starting the car I said and you wanted me to let my your Hyundai certified text work on my car when they couldn't even figure out that it was out of gas even after being told Megan then proceeded to scream at me repeatedly at the top of her lungs to get out of there because I had caught her and lies I had proven to her that her certified technicians were not doing their job. I will never ever ever recommend them. I took my car to the other Hyundai place in broken arrow they said that they had 40 or 50 customers that came from Tulsa Hyundai because of the same similar incidences. More