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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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February 26, 2024

Gavin helped me work through an issue where a collision company had messed up some diagnostics with my son's car. We finally got the collision company to pay for their mistake. Gavin got the parts ordered More

by Tara.Lamberton
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Kalagher
Feb 26, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience with us, Tara! We're glad Gavin could assist you in resolving the issue with your son's car and getting it fixed quickly. We appreciate your kind words and are pleased to hear that Gavin's assistance was helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

February 24, 2024

Takes care of its customers and has good relationship with people. Answers all of the questions we had More

by MARKCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Matsler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeren Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Tulsa Hyundai responded

Thank you for your positive feedback, Mark! We're delighted to hear that you had a good experience with us and that we were able to answer all your questions. If you need anything else, please feel free to reach out.

February 22, 2024

I had an appt but I was there for several hours. I just didn't feel like the service was very customer oriented. There was another customer there in the waiting room who had a very bad experience. M More

by BETHY3-15
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barham
Jul 05, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, Bethy3-15. We apologize for the extended wait and any lack of customer orientation you encountered. Your feedback is valuable to us, and we'll use it to improve our service. Please feel free to reach out if there's anything else we can do to make things right.

February 22, 2024

They took very good care of me at a difficult time with a trying situation More

by jfbrown50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Tulsa Hyundai responded

Hi Jfbrown50! We're glad to hear that we could provide you with excellent care during what sounds like a challenging situation. Customer satisfaction is our top priority, and we're always here to support you through any difficulties you may encounter. If there's anything else we can do for you, please don't hesitate to let us know.

February 22, 2024

Service technician did not solve my problem. Charged me $500. Had to get through three employees to explain my issues, finally received refund. If you have electrical issues with your vehicle- t More

by RAE_BENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Tulsa Hyundai responded

We're deeply sorry for the inconvenience and frustration you experienced during your recent service visit. It's disappointing to hear that we couldn't resolve your issue and that you encountered difficulties in communication. Your feedback is invaluable, and we'll use it to improve our services. We apologize for the inconvenience caused by the mouse in our waiting room and had addressed that matter. If there's anything further we can do to assist you or if you have any unresolved issues, please don't hesitate to reach out.

February 22, 2024

Joseph was super awesome and very helpful! He has great customer service skills! If I still a manager like I used to be, I would definitely recruit him he is that good! More

by baldknightdog
Recommend Dealer
Yes
Employees Worked With
Joseph Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Daniels
Feb 23, 2024 -

Tulsa Hyundai responded

That's fantastic to hear, baldknightdog! Joseph sounds like he really went above and beyond with his customer service skills. It's wonderful to encounter such exemplary service. Thank you for sharing your experience!

February 19, 2024

I had only owned my Genesis a week or two when the check engine light came on. I called Steven, he got me an appointment. The repairs took a little longer than expected so Steven set me up with a loaner. I More

by mrspms25grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that Steven and our team at Tulsa Hyundai could provide such exceptional service during your recent visit. Your satisfaction is our priority, and we're thrilled that we could make the repair process as convenient as possible for you, despite the unexpected hiccup with the check engine light. We truly appreciate your 5-star rating and your trust in us. If you ever need assistance again, don't hesitate to reach out. Safe travels!

February 18, 2024

No issues with service No Experience was excellent overall. Leave it at that I'm done More

by Mgwartney
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 19, 2024 -

Tulsa Hyundai responded

Hello. We're delighted to hear that your experience with us was excellent overall and that there were no issues with the service. Your satisfaction is our priority, and we're here if you ever need assistance in the future.

February 16, 2024

Could not find what was causing the issue And it costs too much The end More

by cdavies
Recommend Dealer
No
Employees Worked With
Joshua
Feb 23, 2024 -

Tulsa Hyundai responded

We appreciate you taking a moment to share your experience, cdavies. Please contact our service manager, Frank to discuss this further at 918-995-2587. Thank you.

February 16, 2024

Very good, exceeded my expectations The service was good. They kept me informed on the issues with my car and answered my questions about the services performed on my car More

by jjgreen1906
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 16, 2024 -

Tulsa Hyundai responded

Thank you for sharing your positive experience with us, JJ! We're thrilled to hear that our service exceeded your expectations. Keeping you informed and addressing your questions about the services performed on your car is important to us. If you need anything else in the future, please don't hesitate to reach out.

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