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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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April 03, 2024

She told me how long it would be, she was right on the amount of time More

by CAMILLS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, CAMILL$13. We're pleased to hear that our estimate for the service duration was accurate and met your expectations. Providing reliable time estimates is important to us, and we're glad we could deliver on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.

April 02, 2024

Great interaction, he kept us updated with the progress of our car. Looking forward to the Genesis facility opening. More

by SPILMANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're thrilled to hear that you had a great interaction and that you appreciated being kept updated on the progress of your car. We're also excited about the upcoming opening of the Genesis facility. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again soon.

March 30, 2024

Steven was very friendly and helpful, seemed knowledgeable and kept us updated. He seemed very organized. More

by KSPARK97
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, Kspark97! We're glad Steven provided friendly and knowledgeable assistance while keeping you updated and organized. If we can be of further assistance, please let me know.

March 29, 2024

Kasey was excellent she kept me informed went over everything that the car needed, work was done in a timely manner More

by uncfanz
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Collins
Jul 03, 2024 -

Tulsa Hyundai responded

That's great to hear, uncfanz! Sounds like Kasey provided excellent service and we are happy to hear that everything went smoothly for you.

March 26, 2024

I had a 0930 appointment, arrived early for an oil change, tire rotation and to have a '"squeak" looked at. When I called to make the appointment, I indicated that I wanted to have the squeak looked a More

by Kmdeeringwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Apr 12, 2024 -

Tulsa Hyundai responded

We apologize for the inconvenience you experienced during your recent visit, Kmdeeringwater. We charge a diagnostics fee to help us identify any potential issues and malfunctions. We strive to be transparent about our pricing policies, and it's regrettable that this information was not communicated to you when you made your appointment. We understand your frustration and regret that our service technician did not handle the situation with the level of accommodation and professionalism that we expect from our team. We appreciate your feedback, as it helps us improve our services. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly.

March 22, 2024

I just wrote a detailed description that went away. Bottom line, I was told that I needed to pay to have a diagnostic test to determine why several attempts to install the anti-theft device failed. I t More

by THILLZS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 25, 2024 -

Tulsa Hyundai responded

I apologize for the inconvenience, THILLZS. Your feedback is valuable to us, and I'm sorry for the miscommunication regarding the diagnostic test. We'll review our processes to ensure better consistency in our service. If there's anything else we can do to assist you, please don't hesitate to reach out.

March 10, 2024

He was able to accommodate what I was looking for and finalize everything timely. He was nice to work with, and followed up on things we had discussed. More

by tarahallum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benny
Mar 12, 2024 -

Tulsa Hyundai responded

Thanks for your feedback! We're glad we could accommodate your needs and finalize everything in a timely manner. It's great to hear that you found our team nice to work with and appreciated the follow-up. If you have any further questions or need assistance, feel free to reach out anytime.

March 10, 2024

It was a really nice experience. I told him what I needed and what I could afford and he bought out a car. More

by nursebetty1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember. He was a very good sales person. I really enjoyed him.
Mar 12, 2024 -

Tulsa Hyundai responded

We're delighted to hear that you had a really nice experience with us, Nurse Betty 1950! It's great that we could find a car that fits your needs and budget. If you have any further questions or need assistance, feel free to reach out anytime.

March 03, 2024

Justin Went out of his way to make sure we got a good deal on our 2024 Ioniq 5 vehicle. More

by ed_n_ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 04, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, Ed_n_ann! We're thrilled to hear that Justin went out of his way to ensure you got a good deal on your 2024 Ioniq 5 vehicle. If you have any further questions or need assistance, feel free to reach out.

March 01, 2024

Fast, professional, knowledgeable, staff and the explanations of recommended services and provided services were superb! More

by boomersooner1947
Recommend Dealer
Yes
Employees Worked With
Joseph Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Daniels
Mar 01, 2024 -

Tulsa Hyundai responded

Thanks for sharing your experience! We're thrilled to hear that our team provided fast, professional, and knowledgeable service, along with clear explanations of the recommended and provided services. We appreciate your feedback and look forward to serving you again in the future!

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