
Tulley BMW of Nashua
Nashua, NH
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I just bought my fourth lease from Tulley BMW. My most recent car is a 3 Series convertible and I absolutely love it and Tulley! I have dealt with three different salesmen but all were professional, cour recent car is a 3 Series convertible and I absolutely love it and Tulley! I have dealt with three different salesmen but all were professional, courteous and fair. This time I dealt with Jamie and he listened to everything I had to say and I hate to admit - talked me into a convertible!!! BMW's advertising is now all about 'Joy'....and I must say that is exactly what I feel when I get in my car after work, put my top down, and watch everyone else look on in envy! If you are thinking of buying a BMW then you must visit Tulley BMW! The dealership, the people and the service are all incredible. Jamie was great and Emily was too. I always feel welcome when I visit for service (which is first rate) and will continue to buy form them for a long time! I am not sure where the negative reviews come from but I can only think that they are from irrational and unreasonable people that you and I all live with on a daily basis that are just mad at the world - you know who I am talking about! Call Jamie at Tulley BMW 603-821-8907.....You will be delighted! More
The experience I had at Tulley BMW was very professional! I purchased a 2010 335xi sedan which I totally love. The sales process was low pressure. Everyone was very helpful escpecially salesman Nick Porriel I purchased a 2010 335xi sedan which I totally love. The sales process was low pressure. Everyone was very helpful escpecially salesman Nick Porriello and finance person Dave Gott. They took the time to find out exactly what I needed. David was great explaining the BMW finance options I had to choose from in a friendly manner. Nick is a fantastic salesman his personality was great really helping me choose the vehicle that best suited my needs. I would definitely recommend Tulley BMW to everyone in the market for a new BMW cause they clearly make the process of buying a car enjoyable. More
I've been a customer of Bmw for over 25 years now and would never drive another brand. Recently I moved to New England for my daughters schooling and visited 3 other Bmw dealerships before selecting Tull would never drive another brand. Recently I moved to New England for my daughters schooling and visited 3 other Bmw dealerships before selecting Tulley Bmw. The atmosphere and treatment I personally received is what anyone would expect when your in the market to purchase an item of luxury. I was given very detailed information after I expressed my interest in the 5 series which will be my fourth Bmw. I strongly recommend Tulley Bmw to anyone that finds them self in the market for these automobiles. 10/10 More
I have purchased 2 cars from Tulley BMW, 1 used and 1 new. Both times it has been a great experience and I will not hesitate to go back to purchase a new 5 series when they arrive this summer. I have bee new. Both times it has been a great experience and I will not hesitate to go back to purchase a new 5 series when they arrive this summer. I have been servicing both cars there for the last 5 years and the service department is the best I have ever dealt with. More
Bought my first BMW at Tulley. Have been in and out of the dealer and I haven't even had the car for 6 months. They deceived me regarding the odometer reading told 8000, odometer disclosure 10,000 actual the dealer and I haven't even had the car for 6 months. They deceived me regarding the odometer reading told 8000, odometer disclosure 10,000 actual reading over 13,000. They touted the superiority of the run flat tires but never told me in 8000 miles (total 20,000) I would need 4 new tires. Was told it was safe to drive on tires 2mm when the handling was off and car slid on normal breaking when it snowed. Battery died and car had to be towed because unable to jump start. Told this was because I sat in the car for 30 minutes with the key in ignition and overhead light on (heat was not on nor was radio) waiting for my son. Car started fine without problems. Went to the gym. An hour later got in the car dashboard lights came on along with idrive but engine would not start. Then no power. One week after buying car noticed no windshield wiper fluid, trunk door stuck, voice control not working then navigation system nonfunctional one day after the former repairs were made. Requested trade assist was offered at 2009 if I deposited $20,000 and was willing to pay a higher rate or 4 new tires. Bought the road hazard insurance because told it covered the tires. Found out it only covers damages on the road not wear. Given the options I wanted my money back because I was deceived and the car has defective, used parts. More
stay away from this dealer it overcharges customers stay away from this dealer it overcharges customers visited to have my blownout tire replaced, I have a road hazzard warranty which I was told woul stay away from this dealer it overcharges customers visited to have my blownout tire replaced, I have a road hazzard warranty which I was told would cover everything dealing with my tires and would pay to replace them, it was purchased from a bmw dealer even though my car was ready in 1 hour it took the dealership staff 3 hours to figure out how to file the paperwork also I was told I would need to pay out of pocket expense even though I have a full warranty I was told "that is just what we charge" I contacted the company that holds the warranty and was told that they had to set a dollar limit on this particular dealership because they overcharge customers tried several times to make speak to the dealership and goth the same "that is just what we charge" reason this dealership charges inflated prices to customers , as I have ran the numbers with other dealers in the area. All but this dealership would accept my road hazzard warranty which I purchased from a bmw dealer for some reason this dealer charges more than all the others More
Bad business person that represents this dealership.. Lack of communication, and followup. Rude and abrupt on phone. Has no regards for customers he is dealing with. Offers no incentive or information Lack of communication, and followup. Rude and abrupt on phone. Has no regards for customers he is dealing with. Offers no incentive or information unless the customer persists. Doesn't really help the customer at all!! More
I never expected that I'd spend time talking about a dealership. But this experience is just too incredibly unbelievable that I felt obligated to let everyone know. I thought for location convenience, I dealership. But this experience is just too incredibly unbelievable that I felt obligated to let everyone know. I thought for location convenience, I'd returned my leased car to Tulley which is only 15 min's from my house. I spent almost two hours there waiting for an army of people inspecting the returned car. I was given a list that my windshield needs to be replaced because it has a tiny dent. I needed to pay for two dents that I am not even sure I was shown where they were. Most of all I was asked to pay for two tires because they did not "PASS." Pass what? Am I supposed to return a brand new car? I was told because I leased the car from MA which has a "stricter" rule. Something I have never heard of. I have leased three cars before. One Porsche which when I returned the car, I was not sure anyone cares whether the car was returned. But at least trouble free. I returned my 2nd BMW, piece of cake. I thought that because I took another BMW out of lot on the same day and I was treated as a royal. But this Tulley experience was just outrageous that I picked up my phone immediately to call BMW peabofy for the return instead. They immediatelt get me the next morning at 7:15. I let know that no other deals involved. Just returning the car. By 7:16 I was done. That was that simple. They took down the mileage. They walked around the car ONCE. They said "all set. Please help yourself with our refreshment while we print out the paperwork from the system." I ended up making an appointment to pick up a 2009 Z4. Mind you that I just bought a MB CLS550 from Chambers the week before my lease ended. The point is this Tulley dealership is just DISHONEST. Buyers be aware. More
My original salesman unfortunately left the dealership and I was lucky to have Keith Cox picked up my order. From my first point of contact until my last interaction he was very profession and nice. All and I was lucky to have Keith Cox picked up my order. From my first point of contact until my last interaction he was very profession and nice. All or my needs were attended to and his responses were alway really quick. I would highly recommend this dealership and this specific salesman. Great Experience. More
I would avoid this place. I bought a 07 328xi with 17k I would avoid this place. I bought a 07 328xi with 17k miles and CPO. When I looked at the car it had just come in off a lease and had not been cle I would avoid this place. I bought a 07 328xi with 17k miles and CPO. When I looked at the car it had just come in off a lease and had not been cleaned. The car was filthy on the outside. I made the deal with the understanding it would be cleaned and go through the CPO process. Last Saturday I spent the day at the dealer. I did all the paperwork and was told the car was just being washed. At 4:30 they bring the car down and it looks like crap. They did wash some of the filth off but not much. With the top layer of dirt off I could see scratches deep into the hood. The CA said not to worry just bring it back later in the week and they would take care of everything. I spoke to the sales manager and got some rude remarks from him. I had the CA shred my sales paperwork and left the place. Never will I do business with this group of unprofessional thieves. Plenty of other BMW dealer in the area to deal with. More