Tulley BMW of Nashua

I purchased a new BMW, I had the title of my trade with me for the sale. 3 Days later Tulley calls me and states that I need to give them them an additional $3,500 for my trade in. The trade in title ind me for the sale. 3 Days later Tulley calls me and states that I need to give them them an additional $3,500 for my trade in. The trade in title indicated that the car I traded was a lemon law and that is reducing the trade in allowance. They are now threatening to take me to court for the $3,500 plus damages. The Sales Manager confirmed that they made a mistake and expect me to pay 100% for their error. 3/14/08 More

I almost signed papers on an '08 335xi coupe, but I cant bring myself to sell the Audi I have currently but if/when I do decide to purchase a bmw this is the place that I would do it, they are really great. bring myself to sell the Audi I have currently but if/when I do decide to purchase a bmw this is the place that I would do it, they are really great. In my opinion, they are low pressure, everyone is easy going and down to earth. The only thing that I didnt appreciate was the initial reaction I got fro one manager, he really didnt like that sales was spending so much time with me and wanted them to ditch me, thankfully they didnt and once the manager realized who I was he changed his additude. other then that they really are pretty good! More

I recently had my vehicle detailed and it was damaged while in their care. When I brought the damaged to person's attention I was told it was like that. Which it was not, I would not recommend or purch while in their care. When I brought the damaged to person's attention I was told it was like that. Which it was not, I would not recommend or purchase a vehicle from this dealership. There are far to many other dealers out there, to waste your time with these one!!!!! More

At first I just had many minor to moderate issues with the purchase/ordering process at Tulley. Folks frequently did not take action on things they had promised weeks/months in advance. Further, upon deli the purchase/ordering process at Tulley. Folks frequently did not take action on things they had promised weeks/months in advance. Further, upon delivery there was some damage to the new vehicle which led to a delay in signing while they determined how to handle it. However, we never got that far because of the big deal breaker. I was essentially ready to sign papers and drive away in the new vehicle when I was told the agreed trade transaction could not go through due to some obscure arbitrary internal processes. Supposedly the only one who could override the process was one of the owners who was conveniently out on vacation and unreachable by any means. The incompetence of the business group to handle a trade situation on the agreed day of delivery was staggering. When inquiring about why previously agreed terms were now being breached the General Sales Manager actually started yelling at me, while I maintained a normal tone/level of voice. Their customer service skills are severely lacking. More

Went here to shop for 330cic. Ended up buying elsewhere for location purposes, but Tom Downing was excellent to deal with. They matched my best price elsewhere over invoice on an ordered car. Tom was fri for location purposes, but Tom Downing was excellent to deal with. They matched my best price elsewhere over invoice on an ordered car. Tom was friendly, courtious and not pushy. If I lived closed to Nashua, I definitely would have bought here. More

I bought a pre-owned 01' 330ci. Matt and manager Derrick were great.! Very friendly dealership. No high pressure sales tactic. Great deal and easy financing. I also have my car serviced there. Xlnt service were great.! Very friendly dealership. No high pressure sales tactic. Great deal and easy financing. I also have my car serviced there. Xlnt service dept!! The guys there really take good care of my and my car. More