Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,266 Reviews of Tucson Subaru - Service Center
Sort by
December 28, 2020
Darla is awesome and Tucson Subaru made the entire buying process so easy. The process starts before you get there and then they check in post delivery to be sure everything is ok. Can’t beat that! process so easy. The process starts before you get there and then they check in post delivery to be sure everything is ok. Can’t beat that! More
by Chad in Tucson
Employees Worked With
December 28, 2020
Darla really takes her service seriously. She is a very caring individual that firmly believes in quality customer service. I was very busy and did not have time to speak to her but she kept on trying unti caring individual that firmly believes in quality customer service. I was very busy and did not have time to speak to her but she kept on trying until I responded. She is up to par with all the employees at Tucson Subaru. More
by gzuniga3212
December 26, 2020
Darla explained the Crosstrek safety features and made it fun. It was a pleasure. Everyone I’ve met at Tucson Subaru has been great, and I look forward to coming back for my first service fun. It was a pleasure. Everyone I’ve met at Tucson Subaru has been great, and I look forward to coming back for my first service More
by Bobanian
Employees Worked With
December 24, 2020
Service check-in was prompt and efficient. Paperwork was present and readily provided to the vehicle. I expected a 4-5 hour wait when scheduling this appointment and this was confirmed at the time. I was present and readily provided to the vehicle. I expected a 4-5 hour wait when scheduling this appointment and this was confirmed at the time. I was shown the customer waiting lounge and the complimentary coffee and expected, and received, quiet time to read. My Service Advisor, Monica, came in about 3 hours to tell me my car was ready, cleaned, and now waiting on the service drive. Very pleased to have an overestimate of time required and find it was less than anticipated - though I didn't get as much reading as I planned. More
by Spencer and Lee Elliott
Employees Worked With
Monica Estrada
December 23, 2020
Darla and the team at Tucson Subaru were the best! They helped me understand my car and were very generous with their time. Thank you! helped me understand my car and were very generous with their time. Thank you! More
by sidahnke
December 23, 2020
Chris was the service representative who assisted us. He was amazing, so polite, friendly and helpful. Our car was serviced in the time frame he gave us. We were extremely pleased with our service. was amazing, so polite, friendly and helpful. Our car was serviced in the time frame he gave us. We were extremely pleased with our service. More
by macaustinm
Employees Worked With
December 22, 2020
Had a wonderful experience at Tucson Subaru for recent service. Customer service was fantastic and infection prevention precautions well done. Efficient service as well. Experience went very smoothly. service. Customer service was fantastic and infection prevention precautions well done. Efficient service as well. Experience went very smoothly. More
by Jhayes95
Employees Worked With
December 22, 2020
I took my car in today for service, very good customer service and done in good time. My used car came with two free oil changes/tire rotation, and that promise was honored. service and done in good time. My used car came with two free oil changes/tire rotation, and that promise was honored. More
by RSPITZER
Employees Worked With
December 21, 2020
Took one of our Outbacks in for a routine service and was ably assisted by Chris Valencia. This was the first time I had dealt with Chris and found him to be courteous, helpful and knowledgeable. Service wa ably assisted by Chris Valencia. This was the first time I had dealt with Chris and found him to be courteous, helpful and knowledgeable. Service was completed on time and Chris provided a detailed recap of the work that had been done. We have been using this dealership for 20 years and for good reason. More
by Paul H
Employees Worked With
December 20, 2020
My husband and I met with Darla to go over the technology in our new 2021 Subaru Forester and enjoyed her warm & professional instruction. Plus she inspired me to give our new Subie a cute name! in our new 2021 Subaru Forester and enjoyed her warm & professional instruction. Plus she inspired me to give our new Subie a cute name! More
by shannj07
Employees Worked With
