Tucson Subaru - Service Center

Brittney really needs help with her customer service skills. When a customer has a concern about the performance of their vehicle take the time to listen. Don't just listen to what the tech is trying skills. When a customer has a concern about the performance of their vehicle take the time to listen. Don't just listen to what the tech is trying to repeat what the customer said to him that morning. Not everyone is a stupid car owner that knows nothing about the car. Next time I take my car in for service I will make sure I don't have to deal with Brittney. The dealership in general is awesome the service department is great for oil changes but anything else I'm on the fence. More

Darla is really personable and very knowledgable. I love my new Ascent but had some questions about the functions on my control screen. She showed me some shortcuts and let me ask all the questions I love my new Ascent but had some questions about the functions on my control screen. She showed me some shortcuts and let me ask all the questions I had. I appreciated the extra service because this new Ascent has a lot of features! Thanks Darla. More

I’ve had the best car experience ever at Tucson Subaru, it’s been straight forward and simple. it’s been straight forward and simple. More

Went above and beyond on our 30k service. Great communication. Will be back 60k and whatever else our cars need! Great communication. Will be back 60k and whatever else our cars need! More

Personable, knowledgeable, good communicators. .. That's been my purchasing and servicing experience with Tucson Subaru .. That's been my purchasing and servicing experience with Tucson Subaru More

Exceptional service. Tucson Subaru provided a complimentary multipoint inspection and during the process fixed several issues on my 2020 Outback. The service advisor, Ph Tucson Subaru provided a complimentary multipoint inspection and during the process fixed several issues on my 2020 Outback. The service advisor, Phil Gil, was very attentive to my issues and recommended an avenue to pursue for the one concern that could not be resolved locally. Well done. More

Great service, very attentive and communicative. I was able to use a loaner and they even gave me the sport trim. It was great I was able to use a loaner and they even gave me the sport trim. It was great More

I had another excellent service experience a week ago at Tucson Subaru with service advisor Dan Ford. I took my 100k mile Forester in for a coolant and serpentine belt change. Because I live almost an hour Tucson Subaru with service advisor Dan Ford. I took my 100k mile Forester in for a coolant and serpentine belt change. Because I live almost an hour away, I waited in the comfortable lounge area of the dealership. Dan had me back on the road in a reasonable amount of time. I'm always impressed with the service at Tucson Subaru. Thanks Dan! More

Excellent customer service and great communication throughout the service process. Chris was timely with his updates and provided options in a clear and friendly manner. throughout the service process. Chris was timely with his updates and provided options in a clear and friendly manner. More

Darla explained the functions of our new Forester is a way that is easy to understand. Everyone at Tucson Subaru is willing to answer our questions. They have a remarkable team! way that is easy to understand. Everyone at Tucson Subaru is willing to answer our questions. They have a remarkable team! More