2,263 Reviews of Tucson Subaru - Service Center
Love my Subaru and everyone at the dealership! I have had nothing but a positive experience! I have had nothing but a positive experience! More
We met with Darla for a follow-up appointment on our new car. Darla is very knowledgeable about how everything functions, and we learned a lot from her today. Darla said she would be available for any addit car. Darla is very knowledgeable about how everything functions, and we learned a lot from her today. Darla said she would be available for any additional visits if we need more help. We have had wonderful customer service at this dealership and will definitely recommend to family and friends. More
Darla was very helpful in reducing our confusion regarding all the options for managing our new Outback. Her teaching style is friendly and thorough. regarding all the options for managing our new Outback. Her teaching style is friendly and thorough. More
Chris is a great service rep for Subaru. He is friendly, knowledgeable and kept us well informed about our car’s issue. Especially reassuring as we are far from home and this is not our usua He is friendly, knowledgeable and kept us well informed about our car’s issue. Especially reassuring as we are far from home and this is not our usual Subaru dealership. We would highly recommend Chris and Tucson Subaru to anyone. More
I filed a complaint with Tucson Subaru and Subaru about the terms of my extended warranty coverage for my car's battery. I was essentially "forced" into buying a new battery. I wrote to complain about this the terms of my extended warranty coverage for my car's battery. I was essentially "forced" into buying a new battery. I wrote to complain about this and Artie contacted me almost immediately and offered to refund the battery cost and settle the issue with Subaru itself. He was prompt, curteous and forthright. I appreciate his honesty and promptness. More
Their customer service is friendly, helpful and professional. The care they take prior to your appointment is outstanding. I was all set up with a loaner car before ever going in for my service. professional. The care they take prior to your appointment is outstanding. I was all set up with a loaner car before ever going in for my service. More
Darla took time with me using technology to answer my questions. And I'm so happy and confident that she will continue to give me the assistance I need! questions. And I'm so happy and confident that she will continue to give me the assistance I need! More
I was invited by Darla to come in and learn the features of my new vehicle. I love how she got right in the car with me and went over the cool features my new car has. She reinforced what I already knew, sh of my new vehicle. I love how she got right in the car with me and went over the cool features my new car has. She reinforced what I already knew, showed me some things I didn't know and answered all the questions I did have. I love that Subaru offeres these kinds of wrap around services. It makes going to the dealership feel more approachable. I really feel like if I walked in right now and had a silly question there would be someone who would come out and happily answer my question without hesitation. More
Very personable and made sure the car was done on time so I could go to next appt. I could go to next appt. More
Professional, courteous, knowledgeable , young man who represents Tucson Subaru very well. Will request Chris in the future. represents Tucson Subaru very well. Will request Chris in the future. More