Tucson Subaru - Service Center

Frustrated wait for loaner car unacceptable. Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just h Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just have to leave to make my appointment. Was told there were 3 ahead of me. Another kid at loaner desk said he would move me up and get a car right away. I did get to my appointment on time. I had called the day before to let service know about my appointment and I would need to be there earlier for loaner but no one got back to me so I came in a little early anyway. More

The sales and service here is fabulous. Kind, courteous, quick, no-nonsense. Not the cushiest of waiting areas I've been in, but completely adequate (good wifi). Kind, courteous, quick, no-nonsense. Not the cushiest of waiting areas I've been in, but completely adequate (good wifi). More

Chris was helpful from the beginning of the first visit to the end of the second trip. He kept me informed, arranged for the loaner vehicle and best of all is the friendliest service person I have ever me to the end of the second trip. He kept me informed, arranged for the loaner vehicle and best of all is the friendliest service person I have ever met. Interacting with him was delightful. Clone him!!! More

The service provided was easy to navigate and efficient. The loaner car was also very nice. I do wish hardware for your key fabs were available rather than having to buy a new key fab. $350 for a new key f The loaner car was also very nice. I do wish hardware for your key fabs were available rather than having to buy a new key fab. $350 for a new key fab is simply ludicrous. More

Servicing our Outback at your dealership we always feel secure and confident our vehicle will be maintained to the best it could be. Our service advisor Chris Valencia is the best at addressing our concern secure and confident our vehicle will be maintained to the best it could be. Our service advisor Chris Valencia is the best at addressing our concerns and fixing them on our Outback. Well done Chris! More

Tucson Subaru is impressive with their employees' attention to detail and very caring attitude to customers attention to detail and very caring attitude to customers More

Everyone at Tucson Subaru has been wonderful: Darla was super-helpful and answered all my questions, showing me all the features on my new Crosstrek. super-helpful and answered all my questions, showing me all the features on my new Crosstrek. More

Worked with Jason. He was creative and we very nice and helpful! He should be employee of the year? Sandy He was creative and we very nice and helpful! He should be employee of the year? Sandy More

Chris was so helpful and nice! I never have an issue with Subaru dealerships! Thank you I never have an issue with Subaru dealerships! Thank you More

Chris helped me get the parts order I needed & followed up every step of the way. And got me in quickly, communicated effectively and made everything easy. up every step of the way. And got me in quickly, communicated effectively and made everything easy. More