Tucson Subaru - Service Center

A very large 60K mileage service was done very efficiently. This Subaru dealership is the best dealership I have ever dealt with. The service was coordinated by Raj who was outstanding in every way possible. This Subaru dealership is the best dealership I have ever dealt with. The service was coordinated by Raj who was outstanding in every way possible. More

Checked in by Dan, very efficient and friendly! The Lyft rides both home and return arranged by Subaru were a wonderful perk, and service was performed promptly. All that was missing was the traditional car rides both home and return arranged by Subaru were a wonderful perk, and service was performed promptly. All that was missing was the traditional car wash! More

Great Service Experience The dealer was very generous in replacing my battery even though the deadline had passed a bit. The dealer also called a Lyft driver for me so that I The dealer was very generous in replacing my battery even though the deadline had passed a bit. The dealer also called a Lyft driver for me so that I could get back to work. More

Jason sets the standard for superb service Jason Mumma's knowledge, thoughtfulness, and commitment to the highest standards of service are the reasons why our family thinks so highly of Tucson Jason Mumma's knowledge, thoughtfulness, and commitment to the highest standards of service are the reasons why our family thinks so highly of Tucson Subaru. During the past several years, Jason has diagnosed subtle issues with our vehicles, and supervised repairs that resulted in them driving as if they were new. The latest repairs involved our 2019 Subaru Outback Limited, which was hit by another vehicle. There was little visible damage - the other vehicle hit the rear wheel - but Jason said the suspension would have to be checked carefully. He systematically replaced one part at a time, then did a four-wheel alignment. He was right; a number of parts had to be replaced before the car aligned correctly. The car now drives perfectly. Throughout the process, Jason kept in close contact with our insurance adjuster - who agreed that all the repairs were necessary, and should be covered - and with us. Jason's dedication to careful, comprehensive service is the reason we are so committed to Tucson Subaru. This dealership - and its customers - are fortunate that he is on the staff. More

Great service. Everything was explained thoroughly ahead the work was done quickly and competently. Typical for Tucson Subaru. By the way, our service contact was Chris Valencia, not Artie. the work was done quickly and competently. Typical for Tucson Subaru. By the way, our service contact was Chris Valencia, not Artie. More

Its always a great experience at Tucson Subaru Service. Everyone is so professional and personable that I know I will have a good experience. They tell me every step what is wrong, what needs to be done, Everyone is so professional and personable that I know I will have a good experience. They tell me every step what is wrong, what needs to be done, what its going to cost, and what the next step is. I love taking my car to Subaru Service! More

New Subaru Forester My experience with Kevin Gribble and Darla and the service people was great , they were very personable and we got a great deal on our new Forester J My experience with Kevin Gribble and Darla and the service people was great , they were very personable and we got a great deal on our new Forester Just love it More

Service That Makes Us Want to Buy Every Car There I made it a point to visit the service department, after our second Subaru purchase within fifteen months , to let them know that I let management kno I made it a point to visit the service department, after our second Subaru purchase within fifteen months , to let them know that I let management know that their service played a major factor in buying a second Subaru. It takes more than a great product to enhance the buying experience, and this service center's performance is top notch! More

Had our love encore delivery visit today with Darla. She did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many f did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many features of our car. Our service advisor Jade was very helpful too. More

Jeanine's Subaru 2020 I appreciate Steve's friendly approach and his flexibility in finding a meeting time that worked for my orientation session. He clearly explained th I appreciate Steve's friendly approach and his flexibility in finding a meeting time that worked for my orientation session. He clearly explained the 2020 Forester's features, answered all of my questions, invited me back anytime that I had more questions and reminded me of the monthly info-session coming up on March 11 for new Subaru owners. Steve's service was the cherry on top of the outstanding service that I experienced all the way through purchasing my new Subaru. More