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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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November 06, 2020

Great service. Immediate attention when I pulled in. Got a loaner car very quickly. Received a phone call keeping me updated. Work completed in time they quoted More

by subarujudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordi Acosta, Monica Estrada
Nov 06, 2020 -

Tucson Subaru responded

Thanks for your great review. Monica Estrada

November 06, 2020

Darla did a great job explaining all the ins and outs of my new Outback. I highly recommend all new owners go through her "class." More

by bowmancm
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Tucson Subaru responded

I really appreciate you coming in and also Thank you for the kind review. Have a good weekend. Darla

November 06, 2020

Darla was GREAT! Loved working with her, quite personable and very professional. She was great in walking me through my questions and I wouldn't hesitate in calling her if I have more questions. More

by tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Tucson Subaru responded

Thank you so much for your wonderful review. Welcome to the Tucson Subaru family! We appreciate you. Darla

November 05, 2020

Normally I won’t take time to write reviews for anyone or any business. However my recent experience with Steve Norris was exceptional!! Steve proved to be most kind, patient and understanding of the lack o More

by barryds1
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris, Gregory Landry
Nov 05, 2020 -

Tucson Subaru responded

Thank you for your review! -GL

Nov 05, 2020 -

Tucson Subaru responded

Thank you so much!!!! Traci

November 05, 2020

Excellent customer service. Chris explained the service that was about to be performed on the car. He explained the results of the service when picking up thr car. More

by anamol_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

First maintenance service was performed quickly but with some inaccuracies. The report showed that front and rear tires were filled to 35 psi when the specs require 35 psi for the front tires, 33 psi for th More

by rdkautto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Provides pick up and return for service. During this time a welcome service. Little late for pick up on first day but early return the following day. More

by dgmandljm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 04, 2020 -

Tucson Subaru responded

Thank you for your great review. Monica Estrada

November 04, 2020

Raj was a pleasure to work with and because of him I actually enjoyed my service experience. He was there to greet me when I arrived, arranged for a loaner car and listened to me as I explained my serv More

by kpleupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Nov 04, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

November 04, 2020

Darla was very knowledgeable, and extremely helpful in explaining the many options and information available through the dashboard and other areas of the interior of the car. She pointed out many things I More

by Hugh Bell
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Tucson Subaru responded

I appreciate your nice review and Thank you kindly. If you need anything, please don't hesitate to reach out. Darla

November 04, 2020

Darla and the entire Tucson Subaru team has been very helpful and friendly during my buying process. Also, Dan and the technicians in service have been awesome diagnosing my rattle noise in my Forester. More

by TP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Tucson Subaru responded

Thank you for taking the time to do a review, we appreciate you. Darla

Nov 04, 2020 -

Tucson Subaru responded

Thank you for the review!

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