Tucson Subaru

A very professional, friendly experience! I was referred to Trent at Tucson Subaru by a very satisfied customer. Trent was outstanding in every way!! So happy with my new Outback! I love the E I was referred to Trent at Tucson Subaru by a very satisfied customer. Trent was outstanding in every way!! So happy with my new Outback! I love the Eyesite feature. Our finance assistant was very thorough and organized. We were personally introduced to our service representative. Happy Customer. I will definitely make referrals. More

EXCELLENT! Was apprehensive about buying a new vehicle. As it turned out the experience was excellent and my apprehension was unnecessary. Comfortable surroundin Was apprehensive about buying a new vehicle. As it turned out the experience was excellent and my apprehension was unnecessary. Comfortable surroundings and friendly staff were the main contributing factors. My first contact with the Internet Sales Manager, Rudy Burneo, was by phone to make an appointment. Rudy was quite pleasant. Although we were a bit early when we arrived for our appointment Rudy did not keep us waiting. He was aware of the options we wanted and was very thorough in reviewing several vehicles available including the vehicle with the options we had specified. During the test drive his explanation of the vehicle's capabilities was clear and precise. Tim Hanson, the Finance Manager was also a pleasure to work with. He was concise in explaining the extended warranty options and the security offered by KARR. Tim gave us the time necessary to make our decisions. All in all, both Rudy and Tim showed a great degree of professionalism and did not pressure whatsoever. Kudos to both Rudy and Tim. More

Best car buying experience ever! From the moment he introduced himself on the lot to the moment we drove off the lot, Bob made us feel at ease, answered our questions directly, and gu From the moment he introduced himself on the lot to the moment we drove off the lot, Bob made us feel at ease, answered our questions directly, and guided us through the waiting period until the car we ordered was ready to go. There was no pressure applied, we took our time, and are very happy with the results. He took the time to stay in touch with us even when we delayed the purchase for a time. He also showed us the features on the car to make sure we could use them before we drove away. Traci took us through all the steps of the financial process and explained clearly what all the options were, so we could decide what suited us best. We laughed a lot during the process which is not something I had ever associated with car buying. More

Steve Norris--->Truly Mr. Wonderful! We had the chance to work with Steve Norris on Tuesday (7/21) and Thursday (7/23) pertaining to the sale of a new car for us. He was exceptionally hel We had the chance to work with Steve Norris on Tuesday (7/21) and Thursday (7/23) pertaining to the sale of a new car for us. He was exceptionally helpful, knowledgeable, and very kind--without being at all pushy, which meant a great deal to us! He spoke to us about the merits of the car we were seeking out and was able to answer all of the questions we posed to him. He communicated effectively to an e-mail I sent out to him on Tuesday night and when we returned to the dealership on Thursday he was immediately ready to lend any and all assistance to my wife and I. Even when we informed him we were going to visit the competition (Honda) with the potential of our purchasing a car from them, he was very gracious and understanding, but I think he knew we had been mightily impressed with his acumen. We returned in mid-afternoon to finalize the purchase of a Subaru Outback through him and Steve was soooooo helpful in taking us through every step we needed to attend to. We were so relieved to have the chance to work with such a magnificent salesperson. This was a very memorable experience! Curt McHenry was also very helpful when it came to the final purchasing process of our new acquisition. More

New car purchase "Fair" and "professional" aren't words one would normally associate with new car dealerships but that is what I experienced with Tucson Subaru. From t "Fair" and "professional" aren't words one would normally associate with new car dealerships but that is what I experienced with Tucson Subaru. From the initial on-line request to car pick up, Trent Nichols was very responsive and informative in helping me determine if the Subaru Outback was the right car for us. Price was fair and the process of purchasing the car was speedy and professional - Lou Ascencio in Finance was outstanding as well. I was hesitant to drive down from Phoenix to Tucson to buy the car but glad I did. More

Great Service and friendly staff! I went in for an oil change and tire rotation.. They drove me to the mall so I was able to shop while I waited. I went in for an oil change and tire rotation.. They drove me to the mall so I was able to shop while I waited. More

A very welcoming, casual buying experience. I appreciated the low pressure sales and the approachable manner of the staff at Tucson Subaru. I had reviewed cars online in advance which helped. I appreciated the low pressure sales and the approachable manner of the staff at Tucson Subaru. I had reviewed cars online in advance which helped. More

Enjoyable My husband and I drove 3 hours to Tucson with the intent to (hopefully) purchase a new Subaru. I have always been hesitant to approach car sales yards My husband and I drove 3 hours to Tucson with the intent to (hopefully) purchase a new Subaru. I have always been hesitant to approach car sales yards because I invariably feel swooped upon and pressured to buy, buy, buy.... even, and especially, when I'm not yet ready. I like to be able to ask questions, think, and research before making purchases involving large sums of money. I was pleasantly surprised at how relaxing the process turned out to be. I was NOT pressured into buying a more "decked out" model of vehicle; in fact, I wasn't pressured at all. Our salesman, Joe Micoletti, was pleasant, relaxed, and personable, and the finance guy, Time Hanson, was a hoot! I feel VERY positive about the entire experience, and I would certainly recommend the dealership to anyone. More

Great service I recently purchased a Hyundai Elantra from Tucson Subaru. This was my first car buying experience and I'd already had several bad run ins with other I recently purchased a Hyundai Elantra from Tucson Subaru. This was my first car buying experience and I'd already had several bad run ins with other dealers. The moment I walked in to Tucson Subaru I was greeted with excellent service by Manny T. He was very personable and open about how much I would be paying for the car and the break down. There were no hidden fees and it was a seamless experience. Louie did the financing for me and was incredibly helpful in explaining everything. I drove away with my new car, very satisfied with the experience. More