Tucson Subaru

Very good I came in as a first time car buyer and I was pretty nervous. I was looking at the Subaru wrx and I had a limited experience with manual transmissions I came in as a first time car buyer and I was pretty nervous. I was looking at the Subaru wrx and I had a limited experience with manual transmissions. I told my salesman this and he took me for a test drive to show me how to drive it. After I had purchased the car he even offered to drive to my house so I didn't have to drive it in traffic for the first time. The dealership is very nice and friendly. Rudy and Curt were very straightforward and helpful. More

Disappointed with my sales experience. Let me start by saying I inquired about a vehicle via the website on a day the dealership was closed. I was pleasantly surprised I was contacted by a Let me start by saying I inquired about a vehicle via the website on a day the dealership was closed. I was pleasantly surprised I was contacted by a sales team member the same day and began negotiations immediatly to earn my business. The salesman and I exchanged atleast 5 emails prior to my going to the dealer. I scheduled an appointment for a Saturday noon with the same sales person. My drive to the dealership is approximately a 30-40 minute drive on a Saturday with no traffic. As I am about 2 miles from the dealership, I receive a phone call from my salesman advising he had another customer show up and could I reschedule for 330 in the afternoon, reluctantly I agreed as he sold me on he wanted to give me his un divided attention. I drive the 30-40 minutes back home to turn around and drive back arriving exactly at 330. My salesman comes out and says he is finishing with another customer, he will go to the back and pull the car around front for my wife and I to look at while he finishes. My wife and I wait about 20-25 minutes, I go walk around looking at other vehicles in the showroom, my salesman walks over to my wife and tells her "I'm sorry and embarrassed but the vehicle is sold". What a waste of an entire Saturday!!!! More

Excellent Service from A to Z! Very professional, competent, knowledgeable and friendly service. The employees weren't pushy and aggressive like in many other dealerships I have vis Very professional, competent, knowledgeable and friendly service. The employees weren't pushy and aggressive like in many other dealerships I have visited. I was handled with respect and dignity. I love my new Subaru! More

Steve Norris is my new favorite! Amazing deal on WRX. Working with Steve Norris on my trade-in and new vehicle purchase was a breeze! He has a fresh energy, calm demeanor, and good humor that made my lat Working with Steve Norris on my trade-in and new vehicle purchase was a breeze! He has a fresh energy, calm demeanor, and good humor that made my latest Subaru purchase the best one I've ever had (and this is #4). Steve worked hard to get us the best deal possible on the first shot without haggling (beating out the Phoenix area, and nearing volume pricing commonly found in CA and CO). I would not hesitate to recommend Steve to anyone - it’s clear he works hard to know his product, and more importantly, his customer. Chicka chicka yeeaah!! A shout out to Curt McHenry in Finance as well - Curt's ability to explain everything clearly and without pressure made our experience even more positive. Curt's input for the trade-in offer made us very happy customers. Steve and Curt left us with positive feelings about Tucson Subaru. More

Service Was greeted very quickly and surprised how fast my service was completed. Marcos Romero was very friendly and answered my questions very well. I wil Was greeted very quickly and surprised how fast my service was completed. Marcos Romero was very friendly and answered my questions very well. I will recommend this dealership to everyone. More

Easy clear and exciting! Steve Norris was terrific….made things very clear and transparent. The dealership is very well run and all customer service was great in every depart Steve Norris was terrific….made things very clear and transparent. The dealership is very well run and all customer service was great in every department. More

Just traded-in and purchased a Forester Chris Smith is a friendly and patient salesman. My wife and I prefer the low-key approach to car purchasing and Chris and Tucson Subaru meet our need Chris Smith is a friendly and patient salesman. My wife and I prefer the low-key approach to car purchasing and Chris and Tucson Subaru meet our needs. More

Excellent Service and Support Our family was searching for a new family car and worked with Kevin McDougall at this location. He was wonderful. First, he was gracious and accommoda Our family was searching for a new family car and worked with Kevin McDougall at this location. He was wonderful. First, he was gracious and accommodating and never pushy or overly salesy. Also, as the "wife" in the purchasing partnership, he was equally attentive to me and my needs/interests (which has not been the case for me in the past). I would highly recommend this group to anyone looking at purchasing a Subaru. And, of course, I LOVE my car. More

Best trade-in experience ever! Working with Kevin was easeful, informative and simple. I was literally on my out of town for the holidays, when I received the end of year flyer in t Working with Kevin was easeful, informative and simple. I was literally on my out of town for the holidays, when I received the end of year flyer in the mail. I spoke with Kevin over the phone and he had two vehicles ready for me to look at when I arrived. My trade was simple, easy, and a great decision! More

Great customer service Everyone I interacted with was friendly and professional. Kevin answered any questions or concerns I had. I would recommend them to friends and fami Everyone I interacted with was friendly and professional. Kevin answered any questions or concerns I had. I would recommend them to friends and family. Very happy with my new Subaru Forester. More