Tucson Subaru

Ken Murch was solid and helpful We were looking for a car for our kids to drive and Ken worked with us at Tucson Subaru. He was very helpful at every step, from explaining how the S We were looking for a car for our kids to drive and Ken worked with us at Tucson Subaru. He was very helpful at every step, from explaining how the Subaru drive train differed from other vehicles and how the makes safer cars, right down to putting on the temporary plate to see us off. Ken was great on the road, showing off the new safety driving features while I drove. He also pointed out a good program which allows customers to get more benefits if they purchase a Subaru-dealer used vehicle. We extensively searched, and changed our interests when a good deal appeared on the lot. See Ken-- he knows several other makes and can help you decide. More

What a great dealership to do business! My husband and I started searching the Internet for a new Subaru Outback. After an online inquiry we were contacted by Trent. He was very informative My husband and I started searching the Internet for a new Subaru Outback. After an online inquiry we were contacted by Trent. He was very informative and we liked him right away. We made appointment with him and ordered our car. He always kept us up date and when our car finally came in he went through all the features. He s a great person, salesman, and very knowledgable. I would highly recommend him to anyone. We love our 2015 Subaru Outback.. More

Good Dealer Trent is a friendly and professional dealer, and I bought my Subaru Forrester from this dealership. He introduced this car professionally and this car Trent is a friendly and professional dealer, and I bought my Subaru Forrester from this dealership. He introduced this car professionally and this car meets all my demands. I recommended this dealership. More

New Subaru Owner I love my new Outback. Kevin Woessner and Tim Hanson were great to work with. It was quick and easy to do all the paperwork. Although I had to go b I love my new Outback. Kevin Woessner and Tim Hanson were great to work with. It was quick and easy to do all the paperwork. Although I had to go back to see Kevin a few times to learn about all the bells and whistles, Kevin was always there to help me. More

Our favorite Sales Guy! My husband and I had been looking for a car for weeks and had gone to about 10 different dealers. I felt discouraged as salesperson after salesperson My husband and I had been looking for a car for weeks and had gone to about 10 different dealers. I felt discouraged as salesperson after salesperson tried to take advantage of us with high payments, high interest, or a car we didn’t want. The salesmen would completely waste our time by asking us “what payments are you looking at?” and after we would tell them they would go in their “bosses” office and come back with a payment that was sometimes $200 higher than what we wanted. We would say “no we can’t afford that payment” and then the salesman would go back to his “bosses” office and come back with a payment still too high. This went on and on and I was about to give up until my friend told me of a car salesman that she always used named Trent Nichols. She told me that “he was awesome and trustworthy.” After all the car dealer experiences we had, I didn’t believe her but I decided to give Trent a shot before giving up looking for a car completely. I proceeded to email Trent and received a reply right away. I told him I was looking for a Dodge Charger and he happened to have one on the lot. Trent called me to set up an appointment that day and told me what I needed to bring with me. On my drive to Tucson Subaru to meet Trent and look at the Charger, I already knew in my head that I was going to have to probably “haggle” and be “assertive” because Trent was going to be “just like the rest of them.” When I first met Trent, I noticed that Trent was very personable and that I didn’t get that “pushy salesman” feeling at all from him. I still had my guard up though. We test drove the car and wow was it ever a beauty. Now the true test, what was Trent going to come out with as far as payment plans? He came back with exactly what we were asking for! I think my jaw dropped and I was very impressed. Trent made buying a car so incredibly easy I wish that I could have went to him first. Not only does Trent have professionalism, but he has follow through. He is one of a kind! I wouldn't even think of going to anyone else to buy a car and you shouldn't either. More

Exemplary Customer Service I bought a used Civic for my daughter at Tucson Subaru from Trent Nichols. The vehicle has since developed some issues but nothing that is extremely I bought a used Civic for my daughter at Tucson Subaru from Trent Nichols. The vehicle has since developed some issues but nothing that is extremely uncommon for a used car with 100K miles. Trent was tremendously knowledgeable and personable and Finance Manager Traci Roberts did a great job thoroughly explaining the warranty and finance options to us. I would have no problem referring someone to Trent and/or Traci for their vehicle needs. More

New Forester Owner I want to compliment Bob Wilson and Louie Ascencio for their professional service to my wife and me during our recent purchase. Bob was especially pa I want to compliment Bob Wilson and Louie Ascencio for their professional service to my wife and me during our recent purchase. Bob was especially patient over the course of a year while we shopped and evaluated our car options. We really appreciate the "no pressure " attitude at Tucson Subaru. Thanks guys! More

Follow up after 1 year Truly Exceptional! I have had my Outback since Sept. 2013 and am still always amazed at the fantastic customer service I receive when I go into the d Truly Exceptional! I have had my Outback since Sept. 2013 and am still always amazed at the fantastic customer service I receive when I go into the dealership for oil changes and services. If every business used their model, there would be a lot more happy customers in the world! More

Great customer service Trent Nichols developed a personal yet professional relationship with me as a customer. I highly recommend anyone who's looking for a quick and easy w Trent Nichols developed a personal yet professional relationship with me as a customer. I highly recommend anyone who's looking for a quick and easy way to get a car to go to Tucson Subaru. They had great customer service from start to finish everything ran so smoothly 5 stars More

First-time Subaru Buyers My husband and I researched the new Subaru Outback and contacted Rudy. Though we could not meet with him for nearly two weeks, he kept us informed ab My husband and I researched the new Subaru Outback and contacted Rudy. Though we could not meet with him for nearly two weeks, he kept us informed about the dealership's inventory during that time. When we arrived for our appointment, he was ready for us and had several information sheets printed about the available vehicles that met our needs. This was a very low-pressure sales and we left the dealership that same afternoon with a new 2015 Outback. Rudy did a great job of explaining the car's features and followed up to ensure that we were happy with our purchase. We would certainly purchase another vehicle from Rudy and Tucson Subaru. When it came to the financing of the vehicle, we found that Tim Hanson was very helpful and asked the right questions to give us the best options to meet our financial needs. More