Tucson Subaru

Best in Class Sales Purchased a previously owned 2011 Lincoln MKZ on Saturday from Trent Nichols at Tucson Subaru. Trent markets himself as "The Car Guy"but he's really Purchased a previously owned 2011 Lincoln MKZ on Saturday from Trent Nichols at Tucson Subaru. Trent markets himself as "The Car Guy"but he's really "The Customer Guy." It was the easiest most friendly car buying experience I have encountered. Everyone at this place of business was a professional. You can tell instantly that sales is not Trent's job, it's his profession. He patiently walked us through the features of the two vehicles we were evaluating comparing and contrasting each benefit. Once we made our decision buy the sale was completed promptly. I will definitely recommend Trent and Tucson Subaru, to any family member, friend, coworker or acquaintance who needs a new or slightly used vehicle. More

Great Service Dan Ford is very knowledgeable, professional and extremely patient. He goes above and beyond his responsibility to provide exceptional service to hi Dan Ford is very knowledgeable, professional and extremely patient. He goes above and beyond his responsibility to provide exceptional service to his customers. Always courteous and polite he gets the job done to his customers satisfaction. We always leave the dealership satisfied. More

Satisfied customer I was able to get the vehicle I wanted for a reasonable price without haggling and was also given a great price for my trade-in. My experience at the I was able to get the vehicle I wanted for a reasonable price without haggling and was also given a great price for my trade-in. My experience at the dealership was very positive, as I was not kept there all day under high pressure sales pitches, as I have in the past with other dealerships. The staff was friendly and knowledgeable, as well as efficient. Prior to purchasing, I did much research online and communicated via email with my salesman who was very patient and responsive to my questions and my personal timeline for purchasing (it was about nine months between my first test drive and my purchase!) I'm also very satisfied with my new Forester. More

The customer service was impeccable Mr. Sal Salgado, Was a pleasure to work with him and made purchasing a new car a wonderful experience. Sal is very approachable and I would high Mr. Sal Salgado, Was a pleasure to work with him and made purchasing a new car a wonderful experience. Sal is very approachable and I would highly recommend him. Sincerely, A happy customer More

Happy new car owners Everyone we met and dealt with at Tucson Subaru was great-very pleasant experience-entire transaction was quick and efficient which was important to u Everyone we met and dealt with at Tucson Subaru was great-very pleasant experience-entire transaction was quick and efficient which was important to us. CJ was one of the best salesman we have ever worked with-made us feel appreciated and welcome. Louis was a pleasure to work with-the paperwork was the part that we dreaded the most and he was so pleasant and well organized that even the financing went smoothly. Loren made a point of introducing himself and he made sure that we were well taken care of. Their no pressure approach was refreshing. We would not hesitate to recommend Tucson Subaru to our friends and family. Thank you all More

Friendly and smooth transactions! Sal and Louie made the whole process painless. I appreciate their great people skills. This is my first new car purchase in about 20 years so I am f Sal and Louie made the whole process painless. I appreciate their great people skills. This is my first new car purchase in about 20 years so I am fortunate to have found such good people. More

Most pleasant car-buying experience EVER! I wasn't thinking of even buying a SUBARU although I was in the market for a new car. However, a colleague at work had just bought a new car from Tucs I wasn't thinking of even buying a SUBARU although I was in the market for a new car. However, a colleague at work had just bought a new car from Tucson SUBARU and she was raving about the experience and talked me into trying a Subaru. I had actually lined up three appointments in a row with three dealerships for different brands of cars; Subaru was the first on my list. These guys know their cars and stand behind their product. This is not an ordinary dealership. My salesperson Curt McHenry was warm, kind, extremely patient and knowledgable and not agressive. He took me for a fabulous test drive in a 2015 XV Crosstrek. I am not an implusive buyer, so he kindly stated that buying a car was major commitment and for me to take some time to think about it. He was very knowledgeable and patient. I spent all night wondering about the car. By the next morning, I knew I wanted to go back to the dealership and purchase it. They sent a driver to pick me up. All the paperwork was ready, I didn't have to wheel and deal for a great price for this car. I had done my research beforehand and I was offered a very competitive price to start with. They also worked to get me under my target payments. This was such a pleasant, pain-free experience. To top it off, the Subaru incentives are very interesting and attractive indeed. Working with Louie the Finance Manager was actually fun! He is brilliant, very knowledgeable, helpful and kind. We joked around, told stories, and I walked out of the office feeling like old friends. This dealership is amazing. Their customer service goes above and beyond regular dealerships. When you walk out of the doors having signed the papers and holding the keys, they insist on follow-up and maintaining the relationship throughout the life of the car. I would definitely recommend Tucson SUBARU to everyone I know buying a car. This is my first SUBARU and I am hooked. Needless to say, I canceled my other two appointments at the other dealerships. I knew after the first test-drives and the rapport with sales expert Curt McHenry that I wasn't going to go anywhere else. More

Fast and Hastle Free! GREAT experience! We went into Tucson Subaru with less than four hours to buy a car - my husband had to be at the airport at 2:30 and we got to the dealership at about We went into Tucson Subaru with less than four hours to buy a car - my husband had to be at the airport at 2:30 and we got to the dealership at about 10:30. We explained our situation and our salesman, Manny Tellez, got the ball rolling right away. We picked the car, filled out the application, test drove the vehicle, and had all of the paperwork finalized with the help of Traci Roberts by 2:00. We made it to the airport in time and I now have a reliable vehicle to drive without worry while my husband is out of town. I would definitely recommend Tucson Subaru to anyone. More

great experience Bob Wilson was absolutely incredible. He made the whole process fun and easy. He was very knowledgable about the vehicles and was a pleasure to work w Bob Wilson was absolutely incredible. He made the whole process fun and easy. He was very knowledgable about the vehicles and was a pleasure to work with. I really love my new Forester and am very thankful to Bob and the crew for such a great experience. More

major repair Mr. Garret Gebhart is the top-most professional, knowledgeable, personable, patient, courteous, honest, helpful (he made a suggestion which saved me s Mr. Garret Gebhart is the top-most professional, knowledgeable, personable, patient, courteous, honest, helpful (he made a suggestion which saved me several hundred dollars while properly solving the problem) service persons I've ever had the pleasure of helping me. I will choose him again in a heartbeat, to be sure, for any future issues (and I have another major one needing to be done). I hope this praise does not bump him up into an administrative role, because he is superb in working with people/clients -- a salary raise from the dealership would be more appropriate for him . As well, the mechanic who perfomed the service, Mr. Cristobal Gamas (can anyone have a more cool name?) has done a most excellent job, both in providing the required reapair, but also in checking multiple facets of my car's conditiion...and, leaving the engine compartment looking like new, i.e. cleaner that I've seen it since new -- dusty Arizona deposits layers of the stuff everywhere -- it was all gone when I picked up my car! IMO he did not have to do this, but I thank and praise him for doing so. Mr. Gamas is "golden"! Do you undestand my 5-star review now? More