Tucson Subaru

Great Customer Service Marcos Romero was very professional and friendly. He answered all my questions and was very informative. My car was finished when he estimated and t Marcos Romero was very professional and friendly. He answered all my questions and was very informative. My car was finished when he estimated and the loaner I had was clean and excellent. I would recommend Tucson Subaru for any car and work to be done. Great job guys!!! More

Piece of cake! Came in for a test drive and drove back to New Mexico in my beautiful new Crosstrek. I have a very difficult time making a decision and even harder t Came in for a test drive and drove back to New Mexico in my beautiful new Crosstrek. I have a very difficult time making a decision and even harder time signing on the doted line. Manny Tellez was was so patient and answered all my questions. I was sure I wanted the Impreza but after Manny showed me a side by side comparison as well as test drive in each I knew the Crosstrek was a better fit. No buyers remorse at all. He cared enough to find out what my needs were!!! A true gentleman. THANK YOU!! Tim Hanson was great to work with also! He explained everything in detail, clear talk. I did not feel rushed or pressured. Subaru is very lucky to have Manny Tellez and Tim Hanson representing them. I would not hesitate to recommend Tucson Subaru. Thank you for your the outstanding service! More

Very Pleasant He was very polite, informative, and patient. answered questions we didn't think to ask.I Simply adore him, the roses were beautiful.Thank you. He was very polite, informative, and patient. answered questions we didn't think to ask.I Simply adore him, the roses were beautiful.Thank you. More

Buying a new car couldn't have gone any better! After seeing it displayed at the mall I work, I fell in love with the 2015 Subaru Crosstrek. After doing my homework and test driving it a few time, I After seeing it displayed at the mall I work, I fell in love with the 2015 Subaru Crosstrek. After doing my homework and test driving it a few time, I decided to check it out. Sean Johnson came to meet me the first time I stop by the dealership. He told me a little about the Crosstrek, asked my needs and what I was looking to get out of the vehicle. Even though I wasn't quite ready to buy that day, he was still very helpful and did not pressure me to buy and after finding out I was new to the area he was even helpful with information about the town and outdoor activities that I would be interested in. A month later I came in to test drive and decided to go for it. I made sure to meet with Sean who made the whole buying experience surprisingly smooth. After that I met with one of the finance managers Tim Hanson, probably the best part of buying the new Subaru! He rocked, went above and beyond to help me out. Never felt pressured and made it kind of fun. Last but definitely not least, Brent Wolff from the Service Department helped me recently for a service I purchased with my new car. Their was a minor confusion with what I was getting and he went out of his way and ran all around trying to sort it out, unfortunately my salesperson had move on (sad to see him go), so he went up the chain to get me answers. After all that, I asked if he's the man to call now and he handed me his card and said "if I need anything". Hats of to you Tucson Subaru, you have a killer crew and made me a lifetime Subaru owner. More

Professional and easy to work with I recently purchased a 2016 Forester 2.0XT Touring from Tucson Subaru and the experience was as pleasant as buying a car can be. I mean that in all ni I recently purchased a 2016 Forester 2.0XT Touring from Tucson Subaru and the experience was as pleasant as buying a car can be. I mean that in all niceness, my sales associate Sean was positive and helpful the entire time. He comes across sincere and interested in helping you find the right car and features that suit you. He didn't even say anything when I took some turns hard and fast and drove through a soft shoulder to test the AWD. The dealership also offers a discount for military which was one of the main selling points that brought me back for the sale. Not only was the vehicle price discounted, but optional features as well. Traci in Finance was also especially pleasant and helpful. We joked about the 'boiler room' stereotype car dealership finance offices evoke, but her's was bright and cheery just like Traci. I chose my Forester because of the fuel efficiency, AWD and engineering, safety track-record, and value. If this is your car criteria, I recommend you give Tucson Subaru a visit. More

New Car Purchase. Sales personnel were honest, knowledgeable, and listened to my concerns. Very flexible in order to meet my needs. Recommend them without the slighte Sales personnel were honest, knowledgeable, and listened to my concerns. Very flexible in order to meet my needs. Recommend them without the slightest hesitation! Every employee was kind and helpful! More

stress free purchase Jennifer Duran was an excellent salesperson. She made the whole experience stress free. I've purchased several cars from dealers and this was the best Jennifer Duran was an excellent salesperson. She made the whole experience stress free. I've purchased several cars from dealers and this was the best experience I've ever had with a dealership. I was helping a family friend purchase a car and I never felt any pressure as we looked at the cars. I'll be purchasing a car for myself in the near future and I will gladly make the 4 hour trip back there to purchase it from Jennifer and Tucson Subaru. More

Such a knowledgable and helpful salesperson Our salesperson, Trent had corresponded via email with me for months with no pressure. When we came in to see the Forester, the receptionist paged hi Our salesperson, Trent had corresponded via email with me for months with no pressure. When we came in to see the Forester, the receptionist paged him and he came out immediately to show us all the features and models for us to choose from. He took the time to walk the lot with us looking for the perfect match to our requests in the heat of the day. I was amazed at his professionalism and how much time he spent with us while we made our decisions. Curt led us through the closing again offering the various options with no pressure. This was so unlike the stories I have heard of dealerships. It is no wonder that Tucson Subaru has such an outstanding reputation. I would not hesitate to buy our next vehicle from them again. More

Without a Hich! Car sales people have built a reputation like lawyers and politicians, "Why should I believe this person"? When we had first met Ken, I had noticed hi Car sales people have built a reputation like lawyers and politicians, "Why should I believe this person"? When we had first met Ken, I had noticed his accent and that he was from NY/NY. Oh boy I thought, here we go again. But he was different and very honest of the knowledge of the product of Subaru. After kicking the tires so to speak. we took a test drive and I was not impressed with the cloth seats. Ken then suggested upgrading to leather which we were used to and it was then said we yes if we could come to a price that we could agree to. Ken was very informed and knowledgeable to explain features we had with the vehicle purchased and the completion of the sale. Thanks Ken, you helped us to have a more positive opinion of Sales People! More

Great service, very friendly Friendly and very good service was provided to us while we just wanted to get information. The test drive of the Forester and the support of the sale Friendly and very good service was provided to us while we just wanted to get information. The test drive of the Forester and the support of the sales person ( Jennifer Duran) did help to make my decision towards a Subaru Forester. John's adjustments towards Model and price made it. Thank you Jennifer for making the arrangements. More