Tucson Subaru

Friendly, helpful and not aggressive. I stopped by to look at cars without my husband and Kevin McDougall was the salesman that helped me. He was wonderful! He did not pressure me and wa I stopped by to look at cars without my husband and Kevin McDougall was the salesman that helped me. He was wonderful! He did not pressure me and was very helpful. It was a little over a month before we bought. Kevin kept in touch without the typical car salesman pressure. I knew that he was the person I wanted to do business with. He made the whole process enjoyable and easy! I had my car less then a week and I had an issue arise. 6:15 at night in a shopping center, turn off my car and all the lights turn red, engine light comes on and there is some kind of loud beeping sound. I called the dealership and Frank talked to me and said he would be right down to help me. I discovered after he was on his way down that I had not put my car into park mode and I created the issue at hand. Frank was very understanding and nice when he arrived! He said the only concern is that I was safe. I love this dealership! Would recommend anyone looking for a car to check them out and especially Kevin McDougall. More

Friendly persistence got Kevin the deal I came in to look at & test drive a Subaru back in October 2015. Kevin, "Big Bird" my salesman was very helpful & friendly. I was not quite ready to I came in to look at & test drive a Subaru back in October 2015. Kevin, "Big Bird" my salesman was very helpful & friendly. I was not quite ready to purchase a car, but Kevin kept me updated on deals and possible vehicles that would work for me for the next 3 months. In mid January I returned ready to purchase a vehicle. Kevin was able to get me into a beautiful Outback that I am very pleased with, my purchase and care from a special salesman, Kevin, "Big Bird" ~ Thank you for your excellent sales & service, Sun Lady Jo More

They take care of you as they promise. Mr. Loren Henry when I explain my actual situation he told me. Don't worry. We will take care of you. And they did. He manage to give the all the avai Mr. Loren Henry when I explain my actual situation he told me. Don't worry. We will take care of you. And they did. He manage to give the all the available discounts to Mr. Curt McHenry who found the approval from the bank. They treat me with no pressure, courtesy and respect. I definitively will recommend them to all. BTW my new WRX is aweeeesomeeeee!!! More

Great Deal and a wonderful experience... I was referred by Joe Micolitte's longtime friend...dealing with him was a wonderful experience, I got to drive my new car home without any problem.. I was referred by Joe Micolitte's longtime friend...dealing with him was a wonderful experience, I got to drive my new car home without any problem....he helped me through the process, until I got the right car that is suited for my budget...Joe you're a Godsend, I was able to work today and thank you also to Louie Ascencio who helped me secured a loan for my car. You guys are awesome. Thanks again, More

tire and alignment Frank Calvillo was most helpful....5 stars had some helpful ideas as to my next tire purchase will be back in a couple of months. great service a Frank Calvillo was most helpful....5 stars had some helpful ideas as to my next tire purchase will be back in a couple of months. great service also Floyd ( shuttle service ) very pleasant . More

Awesome service even with the internet not working they worked extra hard to get me in and out as quickly as possible once it came back on. service even with the internet not working they worked extra hard to get me in and out as quickly as possible once it came back on. More

New Cross trek I visited Tucson Subaru and was impressed with the staff, the service and attention to detail. I did not have to wait to be assisted despite the deal I visited Tucson Subaru and was impressed with the staff, the service and attention to detail. I did not have to wait to be assisted despite the dealership being very busy and I was treated respectfully. More

Fastest, most painless car I ever purchased. Buying a car in the past has taken hours. We were in and out in 3 hours and it would have been shorter if it wasn't so busy and the computers had gone Buying a car in the past has taken hours. We were in and out in 3 hours and it would have been shorter if it wasn't so busy and the computers had gone down that morning. Kevin and Tim were great. More

Continued Delight! Our 2008 Outback 2.5I required some upkeep maintenance. Kristen Rumler, the Service Advisor, made the appointment over the phone, met us at the ser Our 2008 Outback 2.5I required some upkeep maintenance. Kristen Rumler, the Service Advisor, made the appointment over the phone, met us at the service drop-off a week later, called us with updates as the work was being performed, offered us a "loaner" and finally closed us out the next day. As suspected, the vehicle required and over-night stay at the dealership. Concerns?... None. 95% of the work ever performed on this vehicle has been performed by this dealership. It now has 170,000+ miles and is performing flawlessly. Granted, the Subaru is a great vehicle. However, if it had substandard maintenance performed, it would not have lasted this long. Kudos?... High-Fives to the un-seen maintenance personnel doing the tuff jobs in the back! Crystal Ball Prediction?...Look out Service Managers... Kristen Rumler is in your rear view mirrors and approaching quickly. She will be running the place one day! Thanks Tucson Team Subaru! More