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Tucson Subaru
Tucson, AZ
16,461 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 16,461 reviews
November 19, 2015
Pleased On November 11, 2015, I had to take my 2015 Legacy to the dealer for major repair. Dealt with Marcos Romero. Determined the cause of the problem was On November 11, 2015, I had to take my 2015 Legacy to the dealer for major repair. Dealt with Marcos Romero. Determined the cause of the problem was an external factor, not a fault of the vehicle. Marcos did an excellent job of explaining the problem, the cause, estimate of repair, arranged for a loaner vehicle, and dealt with the insurance company. Marcos made the entire experience easier to deal with. Thank you Marcos. More
by Chris Lester
Employees Worked With
Marcos Romero
November 19, 2015
Excellent experience! I've never enjoyed a car dealership experience so much. Everyone was so courteous and friendly. Bob knew more about the cars than any other car salesp I've never enjoyed a car dealership experience so much. Everyone was so courteous and friendly. Bob knew more about the cars than any other car salesperson I have ever worked with. I only buy a car about every 10 years so I take car buying very seriously. More
by JonArizona
November 18, 2015
Nice to deal with I found the service at Tucson Subaru very good. I worked with Kevin Gribble who was straight forward, honest, knowledgable and efficient. His follow I found the service at Tucson Subaru very good. I worked with Kevin Gribble who was straight forward, honest, knowledgable and efficient. His follow through was excellent and he even phoned me after my purchase. I would feel comfortable contacting him for any issues that might pop up. It was also nice of the manager to come out, introduce herself and thank me for my business. The overall experience was good and smooth. More
by Outback Joe
Employees Worked With
November 17, 2015
Battery check Was told it would take about 2 1/2 hours to check out my battery and other systems for a possible bad battery issue and they had me out in just over a Was told it would take about 2 1/2 hours to check out my battery and other systems for a possible bad battery issue and they had me out in just over an hour. Marcos Romero was courteous and explained what they had found. I appreciate the fast service! More
by Tmotes1
Employees Worked With
Marcos Romero
November 17, 2015
First service for used car This was the first service for our used 2004 Forester which we purchased from the Subaru dealer. We also purchased the bumper to bumper warranty with This was the first service for our used 2004 Forester which we purchased from the Subaru dealer. We also purchased the bumper to bumper warranty with the car. The service was great and Marcos was great to work with. The technician discovered a crack in the radiator (not covered under the bumper to bumper warranty) and Marcos was helpful in working with us to show us the problem. He texted photos of the engine. We also went in to see the problem first hand. Marcos worked with us to find a non-Subaru replacement to keep the repair cost down. We are grateful for his help and that the technician found the problem before it became an issue of an overheated engine. More
by Carlson-Foscz, Tori
Employees Worked With
Marcos Romero
November 17, 2015
Fair price and easy to purchase new Subaru I stopped in to Tucson Subaru to look at a BRZ after having looked at the Scion FRS. The internet sales manager Kevin made everything easy and painle I stopped in to Tucson Subaru to look at a BRZ after having looked at the Scion FRS. The internet sales manager Kevin made everything easy and painless. I stopped in around 3PM and walked out with my new BRZ a few hours later. Highly recommend Kevin & Tucson Subaru. More
by getiton
November 16, 2015
Very good experience Trent Nichols will be my Subaru salesman for life! He made purchasing a new car an unpressured, pleasant experience. He is knowledgeable, nice and Trent Nichols will be my Subaru salesman for life! He made purchasing a new car an unpressured, pleasant experience. He is knowledgeable, nice and a very reasonable guy. More
by jag52
Employees Worked With
Trent Nichols
November 16, 2015
Easy purchase Great service with helpful salespeople. A nice place to buy a car. The process was simple and very prompt. I am really happy with my purchase Great service with helpful salespeople. A nice place to buy a car. The process was simple and very prompt. I am really happy with my purchase More
by 12e454321
November 16, 2015
Wouldn't go to another dealer After a few minutes with Ken Murch I knew he was who I wanted to deal with. Before I was sure o was on a buy my Subaru, I grabbed his card knowing I w After a few minutes with Ken Murch I knew he was who I wanted to deal with. Before I was sure o was on a buy my Subaru, I grabbed his card knowing I was gonna come back to him if I was gonna get my new outback. Best service I've gotten anywhere, not just from dealerships. More
by celzey9
November 16, 2015
Good experience Steve was nice, informative and not over bearing like some salesman I have experienced. Traci was also very nice and helpful. No one ever told me to Steve was nice, informative and not over bearing like some salesman I have experienced. Traci was also very nice and helpful. No one ever told me to cancel the GAP insurance for my last vehicle through another dealership so I appreciated her suggesting that. More
by Jh77
