Tucson Subaru

Service was not done right My complaint is that the tires were dangerously over-inflated. They read between 51-55 PSI and the cold rating is 28. I discovered the problem after My complaint is that the tires were dangerously over-inflated. They read between 51-55 PSI and the cold rating is 28. I discovered the problem after driving the car, including at freeway speeds for 4 days. The tire warning light came on- the spare was underinflated by 20 pounds (Checking the spare was not part of the service). I then decided to check the other tires- just in case. That's when the problem was discovered. I left a message for the service manager but he is "not available" More

Great customer service Im a first time buyer never felt pressured by ken murch who is the sales representative who helped me, he was very knowledgeable, answered all my ques Im a first time buyer never felt pressured by ken murch who is the sales representative who helped me, he was very knowledgeable, answered all my questions, he was very professional, i highly recommend ken murch, louie ascencio was also very helpfull answered all my question and made sure i was happy with the sale. staff overall was great i will definetly go back in the future More

Great Experience!! Thank you Kevin, you actually made purchasing a car a wonderful experience. We will definitely come back to Kevin for our next purchase. You were tr Thank you Kevin, you actually made purchasing a car a wonderful experience. We will definitely come back to Kevin for our next purchase. You were trustworthy & transparent which is typically not found in a car dealerships, at least in my experiences. Thank you again. More

Amazing experiece Amazing experience with Steve Norris and Traci Roberts! Their patience, understanding, good humor, no pressure and was so appreciated by my husband Amazing experience with Steve Norris and Traci Roberts! Their patience, understanding, good humor, no pressure and was so appreciated by my husband and me. We were selling a house out of state and stopped by to just "look" when we found just what we wanted. I asked if they would consider "hold-zys" half jokingly until the house closed...and they did. Amazing. Stellar customer service from both Steve and Traci. More

Great experience !!! Trent was great to work with. Took the time to answer questions with out any pressure to buy. Traci went thru all the necessary paperwork in a profe Trent was great to work with. Took the time to answer questions with out any pressure to buy. Traci went thru all the necessary paperwork in a professional manner. Would buy from again anytime !!! More

Great first time buying experience! Thank you Joe Micoletti for providing outstanding customer service, and a no pressure atmosphere for my husband and I. We had visited other dealersh Thank you Joe Micoletti for providing outstanding customer service, and a no pressure atmosphere for my husband and I. We had visited other dealerships and had received horrible attitudes from the sales staff. Coming to Tucson Subaru was a breathe of fresh air. Joe listened and answered all our questions. We found a great car within our price point, and was never pressured into getting something more expensive. I highly recommend buying a vehicle from Joe and Tucson Subaru. The finance department was also great and very personable. I would definitely return to buy my next car! Thank you again! More

Buying a new Subaru It was a pleasant experience. Jack was patient and knowledgeable. It is the 2nd car we bought from him, and we were happy that we were able to work wi It was a pleasant experience. Jack was patient and knowledgeable. It is the 2nd car we bought from him, and we were happy that we were able to work with him again.. We felt comfortable in the fact that we could count on him to treat us fairly. We would recommend this dealership and Jack to our friends. More

All around amazing experience. Purchased a 2013 Impreza WRX(CPO) from here. They worked with me to get the car down to a price I was comfortable with and by doing so, they definitel Purchased a 2013 Impreza WRX(CPO) from here. They worked with me to get the car down to a price I was comfortable with and by doing so, they definitely made my car buying experience pleasant and stress free. Everyone here is friendly and approachable, not to mention extremely knowledgeable. I don't think I will ever buy another Subaru without going through these guys first. I recommend this dealership to anyone who lives in Arizona or even Southern California. The most surprising part of my experience that I would like to share with everyone is that, I felt like I was talking to a normal everyday person, not a salesman who wanted to take my money. For anyone looking to buy a new or used, this is your place to go. Tucson Subaru has my highest recommendation! More

6000 mile service excellent - free service - free car wash - lovely experience had coffee - there were snacks - hospitality and quality service love my new Subaru Out excellent - free service - free car wash - lovely experience had coffee - there were snacks - hospitality and quality service love my new Subaru Outback - drives like a sports car! More

Comfortable car buying experience. Steve Norris was very easy to work with. I felt comfortable working with him and felt that he was a straight forward sales rep. No pressure, gave us Steve Norris was very easy to work with. I felt comfortable working with him and felt that he was a straight forward sales rep. No pressure, gave us the facts and no hype which I appreciate. I would recommend working with him to others. We felt that Louie was also easy to work with and did his best to help us get what we wanted in a new vehicle and remain within our budget. More