Tucson Subaru

Helpful and professional on all fronts My husband and I were looking for a low mileage small car for commuting and found a 2009 Mini Cooper on Tucson Subaru's web site. When we arrived at My husband and I were looking for a low mileage small car for commuting and found a 2009 Mini Cooper on Tucson Subaru's web site. When we arrived at the dealership Larry Walker greeted us. He knew the vehicle we were interested in and discovered there was a problem with it that made the dealership decide to sell it at auction rather than sell it themselves. We looked at it anyway and thought we might want it if the problem could be fixed. Larry immediately involved the general manager who was also very helpful. We ended up making a deal and purchasing the vehicle, which Tuscon Subaru is fixing as part of the deal, and are very pleased with their courteous professionalism throughout the transaction. Our finance specialist, Traci, was also personable and helpful without being aggressive. She provided us with information about extended warranties but there was no hard sell. Overall, I was very pleased with all of the interaction. More

Great service, professional and attentive I was attended immediately After walking in. The consultant Jennifer Duran was very professional and mindful of what I was looking for and took into a I was attended immediately After walking in. The consultant Jennifer Duran was very professional and mindful of what I was looking for and took into account what vehicle would be most adequately suited for my lifestyle. More

Helpful Steve Norris was very helpful and patient in dealing with a senior couple who tried sitting in numerous vehicles to find one comfortable for a passeng Steve Norris was very helpful and patient in dealing with a senior couple who tried sitting in numerous vehicles to find one comfortable for a passenger with back problems. At the end of a tiring afternoon, he offered to drive the new purchase to our home and take our trade-in back to the dealership - a welcome kindness. More

Outstanding! From the moment I met Bob Wilson I knew I had a knowledgeable, patient, courteous, friendly and sincere salesperson ready to satisfy my pre-owned car From the moment I met Bob Wilson I knew I had a knowledgeable, patient, courteous, friendly and sincere salesperson ready to satisfy my pre-owned car purchasing concerns. He and Tim Hanson in Finance did so in an outstanding manner. I recommend them and the dealership to one and all for an incomparable car shopping experience, without any hesitation! More

Best car buying experience! This dealership makes it impossible to go anywhere else! Bob Wilson is the most knowledgeable salesman I've ever encountered! John the manager and Lou This dealership makes it impossible to go anywhere else! Bob Wilson is the most knowledgeable salesman I've ever encountered! John the manager and Lou in finance also took great care of us. I won't go elsewhere for my family's car needs as long as we're in AZ. Highly recommend this dealership! More

Friendly and efficient! Jack McVey made my fiance's an my first Subaru car-buying experience very positive. He was funny, friendly, and helpful, without making us feel pressu Jack McVey made my fiance's an my first Subaru car-buying experience very positive. He was funny, friendly, and helpful, without making us feel pressured to buy a car. This was by far the most efficient car-buying experience we have had, compared to previous experiences with other non-Subaru dealerships. Louie Ascencio was also efficient and personable while we were taking care of our financial portion. He made sure to provide us with the information we needed to help us make our decision about adding extras to our purchase without pressuring us to add them. I am overall very satisfied with my experience with Tucson Subaru. More

Friendly amazing people! We went in to look at a used vehicle. We meet Jennifer Duran. She is amazing! She answered all our questions, stayed in contact with us after we left. We went in to look at a used vehicle. We meet Jennifer Duran. She is amazing! She answered all our questions, stayed in contact with us after we left. We went back the next day and bought the truck. Thank you Jennifer for getting us all the info my husband wanted and going above and beyond and staying late! Louie in finance is awsome! More

Best car buying experience to date!! Great experience with Jennifer our sales consultant! Super helpful, quick and efficient. Louie in finance was great too! Dealership was clean and welc Great experience with Jennifer our sales consultant! Super helpful, quick and efficient. Louie in finance was great too! Dealership was clean and welcoming! We had our children with us and they were entertained through the whole process! Highly recommend More

A pleasant experience We had a pleasant and successful experience at the dealership. Steve Willis was assigned to us and was able to help us choose the right car. We wel We had a pleasant and successful experience at the dealership. Steve Willis was assigned to us and was able to help us choose the right car. We welcomed the stress free time we spent in the showroom.Curt McHenry was efficient and helpful in finalizing our purchase. More

Professional, friendly, low pressure Steve and dealer staff were very professional and helpful. They were able to locate the type of vehicle for which I was looking, even though it wa Steve and dealer staff were very professional and helpful. They were able to locate the type of vehicle for which I was looking, even though it was not in their inventory, and get it to Tucson quickly. I was able to purchase at a good price and the pressure in sales and finance was the lowest I have experienced. The roses for my wife were beautiful and appreciated. More