Tucson Subaru

Car Buying as a Real Pleasure I first made contact with Trent Nichols online, making very initial inquiries as I was not yet ready to make a purchase. But I kept researching Subaru I first made contact with Trent Nichols online, making very initial inquiries as I was not yet ready to make a purchase. But I kept researching Subaru, and from time to time would hear from Trent. When I was ready, I made an appointment. And from the time I walked in, until I drove away in my beautiful 2014 Forester, Trent was the perfect helper. He listened to me, he answered questions, he moved the processes along when I wanted speed, and he slowed down when I wanted time. He was not only knowledgeable and excited about the product; that I would expect. He worked tirelessly to make me satisfied and happy with the process, the dealership, and of course, the car itself. I have already referred two buyers to Trent, and both of them are as happy with their experience as I am. More

Great salesman. Jim Micoletti We had been looking for a "new" vehicle for almost a year and read reviews of various makes and models before starting our search for a vehicle which We had been looking for a "new" vehicle for almost a year and read reviews of various makes and models before starting our search for a vehicle which would suit our needs. After checking the local dealerships for an SUV, we saw one advertised on Tucson Subaru's website. After reading the detail and checking the Car Fax, we drove to town to look and test drive. My wife has back problems and the instant she sat in the driver's seat she found the support and comfort. After a long test drive in the 2013 Subaru Forester, we were sold on its power, comfort, smooth ride and features. Our salesman, Jim Micoletti, was patient and totally knowledgeable about Subaru and very hospitable. We closed the deal, paid, and drove it home.that afternoon. The more we drive it the happier we are with our choice. Tim Hanson was also helpful in pointing out optional packages, like a security system, and extended warrenty. Very kind and cheerful in dealing with us. It is a very low milage vehicle, under 4,000 miles and has a full warrenty, is clean and spotless, inside and out. The reason WORK is not rated, is because no service other than detailing was done. It was sparkling when we got in it. Thank you for a pleasant transaction. Call Joe if you are looking for a new or used Subaru. There is a great selection of vehicles in the showroom and on the lot. Jim has followed up twice with us since buying the SUV on Friday, to make sure we are satisfied and don't have any questions. Good follow up. More

Best Car Buying Experience So Far We had been in the used mini-van market for well over a year by the time we got to Tucson Subaru. Not only was the process quicker than we've ever exp We had been in the used mini-van market for well over a year by the time we got to Tucson Subaru. Not only was the process quicker than we've ever experienced, but working with Trent Nichols was like a God-send. He has a kind & joyful demeanor and he is honest, not pushy, and really fought for the pricing we wanted-- making the process a breeze (even with 2 small kids in tow!). We are now proud owners of a 2009 Nissan Quest and we couldn't be happier with it. I would recommend Trent to anyone! We also worked with Traci Roberts for financing and she had us in and out of there in no time. Our kids were able to enjoy the kids room, and mom and dad were able to find our favorite show in their very comfy lounge/theatre area while we waited for Trent to lock down our ideal pricing. Classy place-- happy customers! More

Repeat Customer at Tucson Subaru, Great Experience Trent Nichols helped me with my first new Subaru Impreza purchase, and most recently on a trade in for a 2015 Forrester. He is a true professional. F Trent Nichols helped me with my first new Subaru Impreza purchase, and most recently on a trade in for a 2015 Forrester. He is a true professional. From my very first interaction with him 2 1/2 years ago, he continues to be extremely reliable, knowledgable, helpful, and courteous. He will go the extra mile to make the process and experience of purchasing a car stress free and even enjoyable. More

Great Experience I had been looking for a new car to pull my small trailer for months - and it ahd to fit my two dogs. I looked at cargo vans, suvs, anything that sai I had been looking for a new car to pull my small trailer for months - and it ahd to fit my two dogs. I looked at cargo vans, suvs, anything that said it would pull a trailer. One day i looked up Subaru and found that the outback was rated at near 2000 pounds - perfect - but too costly. For months i didn't even look at the webpage because I knew they were too much money. On friday I finally looked up the webpage and found several cars that i liked - and Rudy Burneo. Rudy I talked on the phone and I impressed with his knowledge of the product and the fact that he actually listened to what i needed. Saturday my wife and I went to the dealership - not to buy because we didn't even take the trade in car. Rudy took us out in two different models explained everything we had questions about -- and then offered us a deal we could not pass up. Next we moved onto Traci - what a gem. Very professional and like Rudy friendly and a good listener. Oh and quick since I had to get my Honda which i had left at the service station to get an oil change - remember I am not buying - before it closed. Great folks at this dealership and they are dealing right now on their 2014 inventory. More

Trent Nichols Trent NIchols was recommended to me by friends and I was very pleased with his demeanor, his knowledge and help in my selection of a new 2015 Subaru F Trent NIchols was recommended to me by friends and I was very pleased with his demeanor, his knowledge and help in my selection of a new 2015 Subaru Forester. I feel he is a "follow through" guy....and will feel very comfortable keeping in touch with him with further questions . I would recommend him highly. More

White Wrx I had been to 3 dealers in the phoenix area & didn't find the deal or car I was looking for , I contacted Curt by email & he gave me a great deal on t I had been to 3 dealers in the phoenix area & didn't find the deal or car I was looking for , I contacted Curt by email & he gave me a great deal on the exact car I wanted , thanks for the help , Tony More

Worth the drive We would recommend this dealership to friends and family. We drove an hour and half to this dealership.After we were corresponding with Curt Mchenry v We would recommend this dealership to friends and family. We drove an hour and half to this dealership.After we were corresponding with Curt Mchenry via email. We were treated very nicely by all staff and our salesperson. We are happy with our purchase of our new 2015 Forester.. No games overall pleasant experience. More

Professional Service We were not anticipating this purchase but our 10 year old car died. We were looking at the Forester based on its great reviews. Trent Nichols is an We were not anticipating this purchase but our 10 year old car died. We were looking at the Forester based on its great reviews. Trent Nichols is an excellent salesperson - very knowledgeable, respectful and attentive. He communicated with us throughout the buying process. Everyone we interacted with at the dealership was pleasant. More

Great Experience Except One Small Speed Bump Steve Norris - Sales Consultant; Louie Ascencio - Finance Manager; Wendy Angelini - Service Advisor were all terrific and extremely helpful. Steve Wi Steve Norris - Sales Consultant; Louie Ascencio - Finance Manager; Wendy Angelini - Service Advisor were all terrific and extremely helpful. Steve Willis gets an assist for stepping in when Steve Norris was tied up with customers. The meeting with the Sales Manager (John Petersavage) was the most unpleasant experience I have ever had in 40 years of car shopping - he was degrading, demeaning, and attempted to retrade the agreed-to transaction. My wife and I could not believe the accusations he made regarding our integrity. Steve Norris saved the transaction and deserves massive kudos for us buying our second Subaru. More