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Tucson Subaru
Tucson, AZ
14,715 Reviews
Tucson Subaru is proud to be serving the Tucson community. Our committed sales staff has many years of experience and makes it their top priority to satisfying each individual customer's needs. We have a large inventory of New Subaru Vehicles, including the new Subaru Outback, Forester, Impreza, Legacy, Crosstrek, and BRZ. We also have a great selection of pre-owned car in Tucson from top vehicle manufacturers that are personally selected to ensure great quality. Our Certified Pre-Owned Subaru are warrantied for up to 100,000 miles. Our friendly Sales Staff is happy to discuss all options with you and help you find the Subaru vehicle that is just right for you and your family.
We also offer expert and stress-free maintenance and Subaru repair in our Tucson Service Department. Our Service Technicians are friendly and knowledgeable and will be happy to advise you on the best maintenance schedule to keep your Subaru running like-new. We also offer a wide selection of the latest Genuine Subaru Parts in our Tucson Parts Department, and our Parts Specialists will gladly help you find just what you need for your particular Subaru model. If you're looking for a new car loan or Subaru lease in the Marana area, we have an executive credit builder program that can help re-establish our client's credit.
At Tucson Subaru, we will offer you a straight forward, simple and efficient car buying experience and are conveniently located near the Oro Valley, Sahuarita, Green Valley, Sierra Vista and Marana, AZ areas. The way it should be! Give us a try and let us show you how simple buying your next car can be; we promise you'll be glad you did! Visit us today at 4901 N Oracle Road, Tucson, AZ 85704.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,715 reviews
November 09, 2017
Exceptional team work Tucson Subaru worked together seamlessly with their team. From the salesperson, Kevin, to the Sales office to the Finance office. Their focus was th Tucson Subaru worked together seamlessly with their team. From the salesperson, Kevin, to the Sales office to the Finance office. Their focus was the customer/customer satisfaction with patience, courteous behavior being their mantra. Positive selling points: 1) low pressure approach, 2) willingness to sell at a price agreeable to the customer, 3) Forester rated #1 compact SUV by Consumer Reports, 4) 98% of Subarus sold in last decade still on road, 5) Eyesight, Starlink, 6) throughly going over operation of car afterwards-10 out of 10!, 7) wash and fill up 👍, 8) finance docs appeared to be more streamed lined, 9) 0% financing absolutely a huge selling point compared to competition, 10) for my wife, the flowers were a gotcha😀 Negatives: 1) Yokohama tires (#9 in Consumer Reports) on the #1 rated compact SUV, 2) soft cost on doc prep a little high. OVERALL GREAT JOB-KEEP IT UP👏👌👍 More
by You want to know WHY?
Employees Worked With
Other Employees :
Noticed Jason Mumma in Service. If Jason use to work at Auto Nation Honda, you made a great hire-top notch tech., Louie Ascencio, Loren Henry
November 09, 2017
Great willingness to help. Steve Willis and Kevin Gribble went all out to make us want to buy a car from them. They worked hard to get us a deal that we could accept. Steve Willis and Kevin Gribble went all out to make us want to buy a car from them. They worked hard to get us a deal that we could accept. More
by DonandCamille
November 09, 2017
Buying car from good people Third time dealing with Trent. As always felt like part of family. Honest reliable and knowledgeable. Knows product inside and out. Felt like I got th Third time dealing with Trent. As always felt like part of family. Honest reliable and knowledgeable. Knows product inside and out. Felt like I got the best possible deal. Love new car and will tell all my friends. More
by Bradbury
November 09, 2017
Labor Rate of $186/hr on Keyswitch Fix I paid over $500 to have the keyswitch park interlock fixed at 60 K miles on a 2014 Crosstrek. That is poor vehicle reliability, but things happen, a I paid over $500 to have the keyswitch park interlock fixed at 60 K miles on a 2014 Crosstrek. That is poor vehicle reliability, but things happen, and Tucson Subaru fixed the problem. The $130 diagnosis was fair, as was the $90 part, but over $187/hr additionally for the less than 90 minutes actually taken to fix it was not. Or, if you say the $410total charged labor for the 3 hours Subaru possessed the car (not worked on it, but possessed it), the rate would still be $135/hr. Either way, the labor charge was excessive. Also, when Gregg, the Service Manager, sent a robot feedback form, which I tried to reply to, the robot said I had already replied. Not true. More
by repeatcustomer43
Employees Worked With
Unknown Writer
November 09, 2017
Best experience ever at an auto dealer I would definitely recommend Tucson Subaru Service Center. We were offered a comfortable place to wait forairbag replacement, with refreshments avail I would definitely recommend Tucson Subaru Service Center. We were offered a comfortable place to wait forairbag replacement, with refreshments available, tv and wi-fi. We were driven to a market of our choice to shop, instead of having to wait until after repairs. We were promptly picked up, our car was ready and our purchases were placed in the trunk. This could not have been a better experience. This was a recall for airbag replacement and I'm sure the dealership did not make much money on this, but they did make a returning customer. More
by Green Valley gal
Employees Worked With
Judy, courtesy car driver was very helpful and courteous., Chris Fisher
November 08, 2017
2013 Edge Stopped in on the way to look at another 2013 Edge in the Automall and left with this vehicle instead. The staff was great to work with. Stopped in on the way to look at another 2013 Edge in the Automall and left with this vehicle instead. The staff was great to work with. More
by New Edge
Employees Worked With
November 07, 2017
Professional, Caring, Knowledgeable, Fun We had been searching for a good used car to have here at our Tucson home. We had felt "attacked" at several other locations, but the treatment we re We had been searching for a good used car to have here at our Tucson home. We had felt "attacked" at several other locations, but the treatment we received at Tucson Subaru blew us away. We were impressed with the knowledge CJ Nichols had of not only Subaru vehicles, but other makes on the lot. He professionally and helpfully guided us through the process. We could not be happier with our experience and purchase. Jennifer Duran was also very helpful on the financing side. She made us feel comfortable and not pressured. More
by QB
November 07, 2017
Valued as a customer I have used this dealership twice now with good experiences. I felt valued as a customer and was never pressured into buying anything. I have been t I have used this dealership twice now with good experiences. I felt valued as a customer and was never pressured into buying anything. I have been treated well by the service department, sales and finance departments. Joe was very patient with my deliberations and return trips to the dealership. He made sure I retrieved all my possessions from my trade and was very helpful. More
by livepenguin
November 07, 2017
Get repairs right the first time, have loaners, efficient We are “snowbirds” living in Tucson for the winter and so do not have much history or knowledge of local services. So when we needed service on our su We are “snowbirds” living in Tucson for the winter and so do not have much history or knowledge of local services. So when we needed service on our subaru (that we drive back and forth cross country) we opted to go the dealer route and we were not sorry. Tucson Subaru service staff is very pleasant and efficient and they are very good at getting the work done correctly. If you need, they have loaners which is important to us because we only have one car. More
by BirdGirl
Employees Worked With
November 07, 2017
Very quick and excellent service. I went in for a recall and was greeted by very helpful and friendly service people. I requested a courtesy van and was transported very quickly and p I went in for a recall and was greeted by very helpful and friendly service people. I requested a courtesy van and was transported very quickly and picked up in less time than was scheduled. Everything went very smoothly. They even fixed a recall from 5 or 6 years ago- before I owned the car. Thanks. More
by G3167
