Tucson Subaru
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent, respectful service. Joe Micoletti worked very hard and found the exact vehicle I was wishing to find. Curt McHenry made the paperwork as painless as possible. I feel very Joe Micoletti worked very hard and found the exact vehicle I was wishing to find. Curt McHenry made the paperwork as painless as possible. I feel very good about how I was treated and the deal we made. More
Awesome service There is never a long wait to check in, and they keep you updated as to your expected wait time. Jesse Friedman answered all my questions, kept me inf There is never a long wait to check in, and they keep you updated as to your expected wait time. Jesse Friedman answered all my questions, kept me informed and made me feel like I was his main concern. More
Best auto buying experience Warm welcome to the dealership. All questions were answered promptly and professionally. No pressure from the sales agent. I would highly recommend th Warm welcome to the dealership. All questions were answered promptly and professionally. No pressure from the sales agent. I would highly recommend this dealership. The transaction was easy with no mysteries or surprises. More
Great 'after purchase' support! It was great to get an email invitation to come in for a one-on-one session a month after my purchase. Service representative Darla and I sat in my ca It was great to get an email invitation to come in for a one-on-one session a month after my purchase. Service representative Darla and I sat in my car and went over any questions I had regarding all the bells & whistles this 2018 has. She also showed me a few tips/tricks I didn't know. Darla is a former educator and it shows. By the time I got back to my office, she had emailed me a video clip about one of my questions. And to top it off, I was given a gift card for our 'class'. You can't beat the service at Tucson Subaru! More
Great experience! Every person I encountered at this dealership was so friendly and helpful. Robert was great to work with and definitely made me a Subaru fan. He went Every person I encountered at this dealership was so friendly and helpful. Robert was great to work with and definitely made me a Subaru fan. He went above and beyond and made car shopping a great experience. More
Great Customer Service All the people at Tucson Subaru are extremely friendly and helpful. The service department was so helpful with servicing our 2015 Outback. While they All the people at Tucson Subaru are extremely friendly and helpful. The service department was so helpful with servicing our 2015 Outback. While they were servicing our vehicle I bought a 2017 Outback. Kevin Gribble and Traci Roberts were fantastic in helping us through the process. As with all my Subaru experience it was excellent. They helped us transition from the old Outback to the new Outback with ease. This is my third Subaru I have purchased from Tucson Subaru and have always had an excellent experience with them. They are all so respectful when we come to visit. More
Great customer relations An excellent buying experience from the moment I stepped on the lot and Kevin McDougall introduced himself. It was very relaxed and Kevin knows the ve An excellent buying experience from the moment I stepped on the lot and Kevin McDougall introduced himself. It was very relaxed and Kevin knows the vehicles will sell themselves, so he focused on helping me get familiar with the vehicle I had in mind. It was a very different experience compared to the other dealerships my wife and I visited. The test drives - both for me and later in the day my wife - were much longer as Kevin made it a point to introduce all the vehicle features to each of us while we were on the road. Sales reps at the other dealerships seemed to be mostly along for the ride during the comparatively cursory test drives. When we came back the following evening to pick up our vehicle, rather than disappearing and having us just sit around while paperwork was being completed, he took us out to the vehicle once again to continue familiarizing us with the vehicle features. He and Traci Roberts both put in long days to accommodate our availability but never made us feel the least bit rushed. This is exceptional service in my experience. Thanks too for the roses (see photo). Oh, and we love the car! More
Great Experience! This was a fantastic experience. Treated fairly And with respect. No high pressure tactics. Gil Warren was great to work with...informative, helpful a This was a fantastic experience. Treated fairly And with respect. No high pressure tactics. Gil Warren was great to work with...informative, helpful and kind. Curt Mchenry in finance was very efficient, reviewed all our options with us and got us on our way fast. The car was clean, gassed up and ready to go. Thank you! More
Great job with the entire process. Trent did a great job with my purchase process. I was coming from out of town, but he provided a great list of required documentation and had everythi Trent did a great job with my purchase process. I was coming from out of town, but he provided a great list of required documentation and had everything ready to go when I arrived. Thanks for making the truck buying experience very positive, timely, and efficient. More
Trent is awesome! This is the 2nd car I buy from Trent. Both times he has gone above and beyond to get me the best deal on cars! This is the 2nd car I buy from Trent. Both times he has gone above and beyond to get me the best deal on cars! More