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Trinity Cadillac - Service Center
Englewood Cliffs, NJ
226 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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226 Reviews of Trinity Cadillac - Service Center
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December 08, 2023
The best service department around. They’re a great group of people. Highly recommend them. They’re a great group of people. Highly recommend them. More
by rock276
Verified CustomerEmployees Worked With
Helpful December 05, 2023
5 STARS ACROSS THE BOARD IS HOW WE ROLL. EXCELLENT SERVICE, QUALITY JOB WELL DONE. EXCELLENT SERVICE, QUALITY JOB WELL DONE. More
by ckossup@ISEGHALAL.COM
December 01, 2023
Joseph and his team were amazing! The service I received was nothing short of exceptional and like nothing I’ve ever experienced before. Highly recommended service department The service I received was nothing short of exceptional and like nothing I’ve ever experienced before. Highly recommended service department More
by Gerritjtroisi
November 29, 2023
If I could give zero stars I would! !!!!! After confirming that my flat tire would be covered by my wheel and tire protection plan they would not release my car until they received the !!!!! After confirming that my flat tire would be covered by my wheel and tire protection plan they would not release my car until they received the physical payment from the insurance provider. After 7 days of refusing to release my car they told me I should call the tire protection plan (that Cadillac sold me) and get payment. At that point I needed my car back and just paid it out of pocket (even though the repair was approved. Michael Ceccon explanation taken from his email .... "Simply put, some companies take over 30 days to reimburse a dealer. Some companies will only pay cost of a tire (No mark up, no labor). So.....If I didn't pay out of pocket, after being told that my tire was covered they would have held my car for 30 days until they received payment from the protection. plan that Cadillac sold me. WORST ever!!!!!!!!! TOTAL CROOKS!!!!!!!! More
by robottddj
Employees Worked With
Michael Ceccon, Dashia Gonzalez
November 28, 2023
Trinity Cadillac is very convenient, professional and very welcoming I recommend it for all your needs very welcoming I recommend it for all your needs More
by doucoureabdou24
November 22, 2023
Walter is a genius and deserves a raise. I cannot say more than that about him. I cannot say more than that about him. More
by dunbarx0
Employees Worked With
November 20, 2023
Service was excellent, Joe is a class act and very supportive with excellent communication through the service experience supportive with excellent communication through the service experience More
by timothygreenfield
November 17, 2023
My car has been to this dealership for maintenance several times. Due to known manufacturer issues. The dealership is very professional. They handle you with care and accommodate you any way they can. several times. Due to known manufacturer issues. The dealership is very professional. They handle you with care and accommodate you any way they can. Special thank you to Walter Kosick and Joe England. More
by CONRAD0214
November 13, 2023
Service was excellent, highly recommend this dealership and Joe England is a class act. Would by my next car here and Joe England is a class act. Would by my next car here More
by timothygreenfield
Employees Worked With
November 10, 2023
Joe was great. Took care of my problems quick got the car back early. won’t buy a car there, but service was great Took care of my problems quick got the car back early. won’t buy a car there, but service was great More
by papo224
Employees Worked With
Other Employees :
John Zvoristeanu, Dashia Gonzalez
