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Trinity Cadillac - Service Center

Englewood Cliffs, NJ

4.6
230 Reviews

230 Reviews of Trinity Cadillac - Service Center

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March 21, 2024

Joe helped us through the whole process in detail, and I was very satisfied. He was kind and nice. Deifnately will go back. More

by ceaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Trinity Cadillac responded

Ceaba, Thank you for leaving us a review!

March 13, 2024

very happy with the service provided, maynor was very responsible, attentive and professional, thank you very much More

by danielotalvaro86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynor
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Mar 13, 2024 -

Trinity Cadillac responded

Mr. Talvaro, I am a little confused by the 1-star review because the words you have written here seem very positive. I am hoping you simply made a mistake and selected 1 star instead of 5? Richard Aquino General Manager Trinity Cadillac

Mar 13, 2024 -

danielotalvaro86 responded

Apologies is a mistake is 5 stars

March 06, 2024

Always great service pleasant clean attentive Driven home and picked up Could use more loaner cars More

by spot29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashia Gonzalez
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Apr 24, 2024 -

Trinity Cadillac responded

Good Morning, We are so glad that we were able to successfully assist you!

March 01, 2024

Trinity’s customer service is outstanding! Had an issue with my XT-6 and Trinity went above and beyond to assist me. Thank you Trinity Cadillac. More

by luisr5900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Trinity Cadillac responded

Luis, We are so glad that our service department was able to successfully assist you!

May 18, 2024 -

luisr5900 responded

Service department always does a great job.

February 21, 2024

Walter is fantastic. Very accommodating and thorough. He is pleasure to deal with. The service Dept in general is top notch. More

by carenzahn710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2024

Excellent work and on time, thanks to the service team for fixing my problem fast More

by iozvo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zvoristeanu
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January 30, 2024

Great service I highly recommend to anyone who are looking for it to serve their car More

by wcuetov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 30, 2024

Joseph was very helpful and courtesy, his follow up was excellent, 6 stars Only thing I would like a chair in front of his table, as you know senior always have problem to stand around. More

by jackhkchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2024

I’m loves the service Christina was awesome and they did extra for me I’m very happy More

by jhony.rosado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 19, 2024

If not for an incorrect part being installed it would have been a flawless service. Walter is very accommodating and immediately rectify the installation mistake. More

by lerperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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